Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 6426721
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WorkForce Pro WF-4820 Wireless All-in-One Inkjet Printer's print quality and ease of use. Many find the overall performance satisfactory and appreciate the simple setup process. The size and price are also well-received, with some noting its quieter operation compared to previous models. However, some customers expressed a desire for improved scanning capabilities, specifically requesting two-sided scanning functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good value for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Quality scanning resolution. Meets all our needs.
I would recommend this to a friend Reasonable Price for Extraordinary Printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer has many features for a small home business, especially since the price is very reasonable!
I would recommend this to a friendAffordable Until You Need Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked fine until I did a firmware update. Used a non-OEM cartridge when the black ran out. Accepted the cartridge with no problem until the firmware update. Will not recognize cartridge and error message saying toner is empty. The printer is "bricked" and usable for the moment. Even though Epson says it can only use only Epson cartridges, it clearly did use a third-party cartridge until the firmware update. Never had this issue before and despite stating its use of only Epson ink, I consider it poor business practice bordering on "bait-and-switch." Epson took a decen affordable printer and turned it into a luxury item
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JSed, the Epson WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly or at all. Please ensure you have installed Epson genuine cartridges. If you are still having problems, you may contact our Epson Advanced Support Team at (800) 241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team
- Pros mentioned:Print quality
Complicated but decent machines,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these machines. A big job for me to get them on line. Because I have 2 in the same office sometimes one overides the other. The support people ( from another country) were awful. Eventually we worked out most of the kinks ourselves. They do print well and pretty fast.
I would recommend this to a friendBrand response from Epson
Posted .Hello, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your WF-4820 printer also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Sam - The Epson Team.
Quality printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Reasonable price. Did some research before buying and Im happy with purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
For whatever purpose?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add set up; no problems or issues. Tech support tedious.
I would recommend this to a friend - Pros mentioned:Print quality
Best purchased ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good print everything i need to be printed.
I would recommend this to a friend Good at first…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 years,, used moderately decent quality seemed to burn through ink, have to replace ALL colors even if only one color is out. Have three spare black cartridges now (dumb). Then it just quit working after it updated…
No, I would not recommend this to a friend- Pros mentioned:Overall performance
ROBERTS PRINTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRINTER FOR MY PURPOSE .wOULD RECOMMEND IT TO OTHERS
I would recommend this to a friend Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an HP printer that kept failing to connect to verify cartridges. So far it's been working a lot better. Will not buy HP again.
I would recommend this to a friendDecent printer so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty loud printer and prints color okay (as well as can be expected for a one-hundred-dollar printer) and the duplexer works well too.
I would recommend this to a friendHigh end home office printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer/copier/scanner is a high end system for a home office price. It has the quality and capability of a system you would have in the office but without the office system price.
I would recommend this to a friendGood Choice for an Apple household.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with iPhones, iMacs, and MacBooks Pro. Quality of color prints is excellent. Text is crisp. I picked the 4820 over the Workforce 3820 because of its larger screen size.
I would recommend this to a friendEpson-WorkForce Pro WF-4820 wireless All-in-onePri
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.products appliances and services are reliable dependable and great respectively . would definitely encourage all to make purchases from this store.
I would recommend this to a friendSupposed features are a joke.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer for my mother's home office and it's been giving her nothing but trouble. We moved from HP to Epison due to tye cost in HPs ink. I picked this model because its says to have scan to email capabilities, but fails to mention that you are required to know how to "configure email servers" on the printer. The instructions are not clear at all and its such a hassle. The printer is also continuously going offline for some reason. And the print from anywhere with the app is a joke. You have to be connected to the wifi the print is on. Ive tried to send a document to the printer and it fails everytime. I can no longer return it, so im stuck with this printer and have to purchase another one thats actually usable.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi EricaJ, we are sorry that you are having difficulty finding information for your Epson WF-4820. You may copy/paste the following link into your browser to reach your printer's User Guide: www.epson.com/support/wf4820. If you still need assistance with this issue, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Home Printer/Scanner...................................................................................
I would recommend this to a friend- Pros mentioned:Overall performance
Epson Printer Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've had few issues with the Epson printer.
I would recommend this to a friendBrand response from Epson
Posted .Hello EpsonPrinterReview, Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson no longer represents quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this printer 0 stars, I would. This is my fourth Epson Workforce over 20 years. They used to be the best and I was a solid Epson fan, but the last two have crapped out quickly. I've had this one about a year. The auto doc feeder no longer works. I have to manually feed papers one at a time into the document feeder to keep it from buckling and ripping. The sales rep told me it was a duplex printer (prints front and back) but it is not, I am switching to another brand.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi C1B1, we are sorry to hear you are having issues with your Epson printer. Your WF-4820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Scanning
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to give this printer a chance but it is awful. I bought it because i thought it had 2 sided scanning and could scan long documents, but it actually does not. You have to take the item that you're trying to scan out and rescan the other side if you want both sides scan. I got a new scanner and just was going to use it as a printer but the printer constantly jams or has other problems and it keeps saying that it needs to be updated but it does not allow me to update or show how to update it. I would not recommend this printer to anyone it was expensive and a headache.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Erica, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Connection Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but doesn't stay connected to my computer so I have to reconnect it if I don't use it daily. Not sure if this is a printer issue or my computer or maybe a wifi issue but I don't seem to have this issue with any of my other equipment.
I would recommend this to a friendBrand response from Epson
Posted .Hello kwinnett89, we're sorry to hear about the Wi-Fi connection issue with your WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.