Customer Ratings & Reviews

I bought this to replace another WorkForce Pro that finally stopped working. I am happy with the speed, quality and ease of setup. I would buy this printer again. The only thing I don't like is the screen is not as easy to use as my old Workforce pro. It is a touch screen and I liked the manual buttons that the old model had. You have to be in front of the screen and the writing is small and not that easy to read. Other than that I can't complain.

Fast and efficient printing, good print quality, and convenient wireless connection. Easy to setup, works flawlessly with my iPhone and tablet.

Excellent printer. Prints fast and wirelessly. Set up was a little cumbersome but manageable.

Love it, this print is very quietly printing pretty fast, very efficient, print nice pictures, copy and scan. I would recommend this print for simple small business.

Great printer. Prints fast and smooth. Love all the features, easy and simple to use. Highly recommend.

Solid fast printer that doesn’t lose connectivity as much as my previous printer did from WiFi. Original ink as always isn’t much and replacement ink can be hefty price but the XL cartridges seem to last a decent amount of prints

Excellent home-office printer, my only comment on it would be the fact it doesn't scan/copy double sided documents. Other than that, I am happy with the purchase and printer.

Easy to set up and use for great printed pages as well as copies

Very good printer. Fast with good quality print. Happy with the purchase.

This machine prints and copies extremely quickly and is much quieter than my last Epson. The only negative thing I have found is when faxing multiple pages, it doesn’t feed them through individually and I have to hold the pages in place as the top one goes thru. Frustrating and a waste of time for me.

[Employee of bestbuy] If you need a good budget printer you cannot go wrong here. Prints faster than I thought it would too!

Good efficient printer, most likely you will have to download the software unless you have a CD drive. I had to download the software, the directions from Epson were a bit confusing since there were so many ad-ons. The scans are great (when connected); the scanner feature has issues connecting to email and computer which is super frustrating. When I finally was able to open the scanner program on my computer I was able to scan. Printing from my computer is easy, but the scan feature is frustrating. I do recommend this printer but be aware of the technology when using the scanner. for now, it fits my needs, but if I wanted to scan directly to an email it will not connect to the network.

I had a WorkForce printer that after 6 years, that gave up the ghost, so I went to Best Buy to replace it. I liked my previous one and the sales person directed me to this model, the 4820. It works great! It was easy to set up and I've used all three features I needed; printing, scanning and copying. The wireless has worked well for my mobile and laptop as well my desktop.

Great value and it works well. I've bought several HP printers over the years, but the last two HP printers have had extremely annoying software and reconfig issues that have been maddening. This time, I went with Epson. Very happy. Out-of-box experience was great. I've been using it now for about six weeks. Very happy with its steadfast performance.

Does everything it is supposed to do - very reliable and quick. Excellent print quality

Good deal for price. I dont usually do a lot of printing and in that case this printer is perfect. It's very easy to use! I know this because I figured it out and had it set up and printing within a half hour and I've never owned a computer or printer before and I don't use one for work or anything else so I am on my own learning as I go! The only down side is the ink. I ran out of 2 of the colors within the first week of having it. I dont know if the cartridges that came with it have less ink than the cartridges you buy in the store but I will find out soon! I hope im not disappointed cuz I'm pretty happy so far.

Great value. Easy to use. Easy to understand the onscreen instructions.

Overall this printer is great. It was easy to set up. The print quality and speed is perfect. I am using it for home use: printing documents from e-mail or web sites, scanning, making copies for personal folders. The one downside is that you will need to go to the website to find some of the set up instructions. I am not a techie, but I was able to follow the instructions and do all the set-ups.

I wasn’t sure if I wanted another Epson however Best Buy made an offer which was hard to refuse. 4yr replacement. My last Epson was any good. HOWEVER, this one is excellent so far. Delivers all that is advertised. No paper loss and the print is very good. Small too fits my home office perfectly. Thanks Best Buy for the offer happy I made the purchase.

This is by far the best all-in-one printer I have used. It is very easy to use for any project that needs to be done.