Customer Ratings & Reviews
- Model:
- C11CH78201
- SKU:
- 10841064
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the excellent print quality, noting it is very crisp. They also appreciate its ease of use and straightforward setup. However, some customers have experienced issues with paper jams, even with new units.
This summary was generated by AI based on customer reviews.
Not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever, takes forever to print one page black/white
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Charge1, You can find product information, including FAQs and the product’s User’s Guide at www.epson.com/support/wf7820 , to help optimize settings for quicker prints. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Joseph – The Epson Team.
Printer doesn’t work from Day 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a broken printer. It didn’t work from day 1. It was very frustrating!! Till now I don’t have printer!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bos2020, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance. Sincerely, Sam - The Epson Team
Misleading Paper Size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertising states that it prints up to 13" x 19". This printer is not able to print 12"x18".
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello StuartF, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Cons mentioned:Paper jam
Epson printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had so much trouble with this printer, it was the second one I got and still had the same issue, saying paper jam and it was brand new out the box
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Brenda, we apologize for your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Ease of use
Love this printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer/fax/scanner/copier is so easy to use. Downloading the software and setting up the printer was easy as the machine guides you through every step. It also guides you through using each feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Epson WF-7820
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best all in one printer that I have had. I definitely would recommend it to others.
I would recommend this to a friend - Pros mentioned:Print quality
Thumbs down.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strongly don’t recommend. I wish I would’ve purchased an Ecotank for regular printing instead.
No, I would not recommend this to a friend Pretty disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is virtually non-existent. Maybe you'll get 10-20 pages before battery goes dead on you. Keep that AC plug handy
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kyle, we're sorry to hear about your disappointing experience with the WF-7820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7820/s/SPT_C11CH78201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance. Sincerely, Sam - The Epson Team.