Customer Ratings & Reviews
- Model:
- C11CD16201
- |
- SKU:
- 4671025
Customer reviews
Rating 4.4 out of 5 stars with 2983 reviews
(2,983 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers love the WorkForce WF-3640's print quality and ease of use, frequently praising its wireless capabilities and convenient dual paper trays. Positive feedback also highlights the printer's relatively easy setup and good value for the price. While some users noted the printer's size and noise level, the overwhelmingly positive reviews focus on its performance and features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 1 out of 5 stars
Get defective item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer suppose to be very good. However, I had received defective item, wasn't able to set it up. Hope for replacement.
I would recommend this to a friend Rated 1 out of 5 stars
Wish I could give it zero stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought three Epson printers this year. All three inkjet, all three different models. All three had to be returned before the warranty expired for faulty print heads. All three were replaced with new printers. All three of the new printers broke with the same problem as soon as the warranty was up. Getting hold of someone from Epson is just about a full time job. I will never be buying an Epson Printer again. Poor quality,poor customer service, poor product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This all-in-one printer started out fine. I was impressed with the features and I had no problem. Shortly before the year was up it died. (Fatal error).. I called and explained the problem and they sent out a replacement (recond) and it worked for less than 2 weeks. Now it has suffered another error. This is now a week past the warranty. I will see what happens next.
No, I would not recommend this to a friendRated 2 out of 5 stars
didnt even last 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this printer for 2 years and the printer started printing terrible quality !!! Smudgy and very blurry.... Went back to HP!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Hornefam, we appreciate your business and welcome the opportunity to assist you. Your WF-3640 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Quinn – The Epson Team.
Rated 2 out of 5 stars
Uses too much ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have taken back. It costs way too much money to print. Buying ink every week and not really printing that much. Very disappointed with product.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Workforce Printer WF-3640
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this online 04-22-2015. I followed directions and it set up with ease. Works wonderful. In my humble opinion, I think that some of the problems that people say they have had with this printer is only because the setup instructions were not followed very carefully. It runs very quiet and very smooth. As advertised, it contains a fax, a scanner, a printer and a copier. For the overall price, you are only paying about $ 32.50 for each of those 4 items contained in this unit....not to mention many extra features built in. So, if you are looking at this and thinking that you only want a "cheap printer"... well, you may want to rethink your decision. Your "cheap printer" may cost you more than the printer contained herein, not to mention that you would have to do without the other items if you didn't purchase this, or, a similar "All In One" unit. In my personal opinion, this unit is well designed, well priced, and well worth owning.
I would recommend this to a friend Rated 2 out of 5 stars
Ink dries too quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall printing is fine. But if you're not printing on a regular basic it's a waste cause it dries up too fast.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Sal99, we appreciate your time in sharing your experience, and will be sure to pass your feedback along to our product teams. Best, Quinn – The Epson Team.
Rated 1 out of 5 stars
Printed great for nine months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several Epson printers and had good success with them; however, this printer started printing blurry in about nine months. I tried everything, clean the heads, replace the ink (with Epson brand ink), uninstalled/reinstalled, updated drivers. I have given up on this printer and Epson. A mid-priced inkjet all-in-one should last at least two years. In short, this printer sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
print quality problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the printer 1/9/16. I have printer 540 pages. I am getting a white stripe in any blue areas. I ran the test and seen there was a missing blue dot. I ran the head clean several times trying to restore the missing blue. This used all of my blue ink. I thought that if I replaced the ink cartridges that would fix the problem. $38.19 for new Epson Color cartridges and now the blue and yellow have stripes.
No, I would not recommend this to a friendRated 2 out of 5 stars
Crapped out after 2 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for two years and then started misfeeding, uneven printing, and losing WiFi connectivity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Makes loud grinding noise + Error message
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During initialization it made a loud high pitched grinding noise followed by an error message. Unable to use it so I returned it to Best Buy. A replacement has been ordered and should be delivered in 4 days. I will update my review if the next one works!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had previously ownwd Epson. With this printer had to download thedriver to my computer to beable to airprint. Stull having issues
No, I would not recommend this to a friendRated 2 out of 5 stars
Kills ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I printed some pictures and between the starter pack and the regular replacement inks I got, it printed 60 color sheets!
No, I would not recommend this to a friendRated 1 out of 5 stars
Got a lemon, I guess.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed to have to return it. The replacement wouldn't print either black or color so had to take it back too! Geek Squad recommendation after checking it out.
No, I would not recommend this to a friend- Pros mentioned:Paper trays, Print quality
Rated 5 out of 5 stars
Awesome printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own the WF-2540, but needed a larger printer with more paper capacity. This WF-3640 is an awesome printer. Setup was a breeze. I have it connected via Ethernet to my desktop computer and wireless to my laptop. The eprint and webprint feature for my iPhone and iPad have been very easy to set up as well as the virtual email address you can set up from your devices. I love to finally have 2 paper trays and can switch easy from letter to legal size or feed one tray with photo paper. Operation is nice an quiet, printout in excellent quality and print speed very fast. Scanner works amazingly fast. I can't say anything about the Fax feature, as I do not have a landline phone. I haven't looked in the manual once, just follow the quick start guide, and you are fine. Doing the setup in the order it is listed on that quick start guide is crucial.
I would recommend this to a friend Rated 2 out of 5 stars
nothing but problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wouldnt buy again. nothing but problems. quit working after 2 1/2 years of minimal use.
No, I would not recommend this to a friendRated 2 out of 5 stars
R.I.P.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Epson I owned that had a fatal error after 2 years,\. Full featured none usable now.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very easy yo setup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I dislike is the ink cartridge system. The ink runs out quickly
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 1 out of 5 stars
So far so good. Wish I had gotten wireless though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, crisp clear and rapid printing. Good response time.
I would recommend this to a friend Rated 2 out of 5 stars
Had trouble with some of the functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half the printer broke. Not a ringing recommendation.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi FolsomGuy, we're sorry for the disappointing experience you've encountered with your Epson printer. Your WF-3640 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We're here to help. Sincerely, Quinn – The Epson Team.


