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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Essential Phone's price, build quality, pure Android operating system, battery life, storage, and performance. However, they have concerns about the camera quality, lack of a headphone jack, and signal issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 238 reviews
  • Rated 5 out of 5 stars

    Great pure android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone, by the father of android, is really good. Sure it had issues but every update it has received has made this phone better. The addition of the android p beta makes it even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone with no contract . very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was one of the best phones I had. There are minor common android glitches. Not an essential phone problem just android being android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great as a good operating system and the price is unbeatable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is serviceable at its new price point, but I can't believe they initially had it listed for $700. The camera is mediocre at best, it has a lot of stutter and lag, and just a lot of random glitches. With that being said its a beautiful device with premium materials. I'd only recommend it if you can get it on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Phone To Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phones that I have ever owned in my life. I have owned a lot of phones in my lifetime and this phone is must have and the updates are on point also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best android phones you get now in days. Get the latest updates and works with all carrier and very durability. So far i brought three of those devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working good.I brought it to send it somebody to my backhome. I brought it unlocked bt it’s still locked I dnt know why

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good Dropped my phone no case or screen protector phone survived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Essential phone. I have freedom to load what I want, I don't have the stupid apps preloaded that I will never use. The camera is phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad phone but not the best either, could be more user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Price
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    So Far So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this phone 5 stars, but I don't know what the future holds for Essential beyond the promised 2-year update window. The build quality, hand-feel / heft and aesthetic of this phone are outstanding. It's lightning fast, not janky at all as previously written...kudos to the Essential team but they HAD to fix this. Camera....probably not as good as my Zeiss-lensed Lumia 930, but good enough for my purposes. To me, LCD the screen is great. People saying it's not bright enough in sunlight are being too picky I think...this seems fine. Would I have bought this at $550 to $700? Probably no...I think there are better options if money is no object. But at $449 I grabbed it. If they didn't lower it to that level I probably would have went with the OnePlus 5T or Nokia 8. I really preferred W8/10 on my Lumia 930, but Microsoft destroyed their phone business...the apps are just too substandard and scarce to deal with any longer. It's a shame too because imo the operating system is more private, intuitive and efficient, and I loved Live Tiles. Oh well, goodbye Microsoft. BTW, how do you Android users tolerate all these pop-ups? I've got pop-up blocker enabled but still... it's horrible. I don't remember it being this bad on Kit-Kat. Am I missing a setting somewhere? On Windows phone you don't have those... ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just want we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer experience not that great but this was the phone we wanted

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practically bezel-less with great features. one of androids finest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect android phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after seeing many videos about the phone I knew I had to have it, superb android phone and would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santoro2020

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i will buy it again definitely a must buy product I definitely recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working on Android 8.1 beta. So far so good. No major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, powerful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had a great feel. It feels like phones that cost 2 times more. It constantly has updates and everything is snappy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No logos,smooth screen, battery last long. It was just the phone I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Samsung only person but this phone has changed that. Love this phone!

    I would recommend this to a friend