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Customer Ratings & Reviews

$299.99
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Comp. Value: $469.99

Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the eufyCam 3 for its excellent camera quality, ease of use, and impressive battery life. The setup is straightforward, and the local storage is a significant advantage. However, some users have reported issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 816 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Camera System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this product by one of the store employees, and as always I was not disappointed. The security camera system is amazing, to say the least. I will definitely be recommending the brand yo all of my friends, family, and colleagues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar EufyCam 3 Wireless 4K Add-On Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a little less than 30 days, but so far I love it... the Solar charging makes it worth the extra $... the 4K is a bonus... If you have a location with 4-6 hours of sun per day... you want this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Secured my home with this system. Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera system. Solar charging works terrific. Wireless range for cameras to base is incredible to say the least. Super easy install and setup. Very customizable motion and spotlight settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and catches every person that walks by my property. I like the zone feature so i can exclude being notified about activity in view across the street.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LOOK NO FURTHER !!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very much happy with the purchase It is an incredible set of cameras

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Excellent Security Cameras From Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well pleased with my purchase of these cameras they meet my expectations and are working extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy camera review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have 3 cameras and this is my first solar powered. So far the clarity is really good, the added spotlight was a added benefit. It is better than my other 2 eufy pro 2c cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Ai performance

    Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have very mixed feelings about this camera system. The cameras were packaged very nicely and the setup was very easy, but the overall functionability of the camera system was poor, there is no live 24-Hour recording, The cameras pick up motion and the AI work s some of the time, The record time is very short sometimes missing what was truly important. I would not recommend this system to anybody looking to protect your property.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eufy Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing, I am still playing with to learn how to use them to get the most out of them, very glad I made the choice to purchase Eufy cameras, and Best Buy Geek Squad to install them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So Far So Good - Still Needs Some Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well and survived some direct hits of hail. Our disappointments, the cameras did not work as we had anticipated with google. In addition, after getting facial recognition setup, we cannot choose whether to receive alerts on who the camera recognizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is easy to see at night and works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Duff53

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is outstanding, and it offers an incredibly user-friendly experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Doesn’t know the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are very clear however the time stamp seems to be wrong most of the time!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peepshow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the price, ease of installation, and functionality. I am looking to purchase this item again in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking to install my first home security camera system. I need easy installation, effective activity detection/notification and long battery life. After trawling YouTube reviews a Eufy Cam 3 4K system seems to be the go. However when I look outside YouTube at reviews on retailers websites - there are a fair number of negative reviews - in particular people saying the new 4K system is slow to detect and start recording. In effect, the camera misses all or most of the activity. These reviews even come from people who had previously good experiences with older Eufy systems. Negative feedback outside YouTube is common for the HB3/S330 and Floodlight models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best cameras i have used. Videos are great.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Great video quality but lacking everywhere else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is considerable delay sometimes from when motion is detected to when it starts recording. If you watch the camera live it does not record. On 4 occasions a camera has complelety failed to record or notifiy me a person approchedy house from the side (i have a side camera with sensitivity turned up). This is concerning because each time it was someone doing work next to a bedroom window. If the sensitivity is too high it alerts me when the wind blows but still misses people. The app leaves alot to be desired - you can only view one stream at a time and they take several long seconds to load when switching. I dont think I could count on these caneras in a situation where my house is broken into or if i need them for a police report.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good. I had Arlo cameras and didn’t have an issue other than someone telling me that the quality of the Eufy video was better. That’s true. The distance that they start recording is horrible. They don’t start recording until the movement is within about 12 feet of the cameras. I tried turning the sensitivity all the way up, using with and without the activity zones, checked software, reset the base, etc. These are horrible other than the quality when they finally start recording.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    The great security camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great security camera no need subripstion due to the base with memory card

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras by eufy cam 3 3-Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras pick up everything depending how you set it up. Very will built . Very easy to set up. Picture quality excellent day or night.

    I would recommend this to a friend