Customer Ratings & Reviews
- Model:
- T88711W1
- SKU:
- 6516461
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the eufyCam 3 for its excellent camera quality, ease of use, and impressive battery life. The setup is straightforward, and the local storage is a significant advantage. However, some users have reported issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Great Security Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup via WiFi. Excellent camera and sound
I would recommend this to a friend - Pros mentioned:Camera quality
S330
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product very good quality i will recommend to everyone
I would recommend this to a friend - Cons mentioned:Motion detection
Wished I would have never bought.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I would have never bought this product. It does not record contineouslly. Only one out of two cameras kind of work. One constantly sets off on motion even when there is none. One doesn't work at all on motion. It only works on motion and when it does, its almost too late. The application was written by someone who did not research other security system applications. I have vivant at my rental house and another google camera system. Both blow this over priced piece of non-working junk away.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Criminally negligent? NOT 'security' products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way the Eufy line can be considered security products. It must be reliable, at all times, with HA/redundancy in event of failure, big or small. Anything else is just another camera. The cameras/devices are unreliable at best, prone to frequent recording of things that should not be, missing the recording of other things it should be, along with far too many instances of failed connectivity between the cameras/devices and homebase. The software is slow and counterintuitive, with more focus on selling more product than providing increased security value. Would not recommend as a security product.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Convenience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up highly recommended, get a 1tb ssd while your there it helps, just set it and forget It
I would recommend this to a friendCasa Hernandezi65
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot cuz is safe and secure plus we avoid extra charges with a secury company
I would recommend this to a friendQuestion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does it work with any of the old home bases …………..
I would recommend this to a friendBrand response from Eufy Team
Posted .No, the eufyCam 3 is only compatible with HomeBase 3 currently.
Super dope and easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 would recommend super easy and great range !
I would recommend this to a friendGreat camera with no monthly fees!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We struggled a bit with install, but it works great once up! Don’t forget to buy memory card…
I would recommend this to a friendEasy installation..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and works great! Resolution, even with nighttime light, picture is clear.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have two. Buying two more to make my home more secure and safe.
I would recommend this to a friendSolar cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend I have buy 6 of them they are great
I would recommend this to a friend- Cons mentioned:Motion detection
Returned, motion detection doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion detection won’t work on all cams. Called support and followed all directions. Only detected motion in broad daylight at about 10 feet max.
No, I would not recommend this to a friend Eufy sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the eufy cam pro's with Homebase2 now I upgraded to eufy cam 3' with homebase3 and 4k. They still suck customer service is terrible the camera's miss at least 40% of any type of traffic that passes them or it starts to record as the object is leaving the area. Pure waste of money.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Please expand or delete your activity zone if set up. Steps:Devices>motion detection>activity zone.
- Please increase the sensitivity. Steps: Devices>motion detection>sensitivity level（type）
- Please know that the camera should be installed 7-10 feet above the ground and the depression angle should not be greater than 25°.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Eufy sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not really good and the mount is not very stable
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Months of waitinf for support of other devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of other eufy devices. The homebase 3 was supposed to support them back in november but the dates kept getting pushed back further and further. I finally pushed their support team to give me a refund as it doesnt support any of my other devices after 6 months of waiting and 4 different delays.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you for sharing your experience. So sorry for the disappointment. The concerns that arose in your case have been documented and will be used to improve our products and workflow. We would like to be able to help you with any other needs you might have in the future.
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a corner house and the motion detector for dog, vehicle, and humans was on point really loved it , but the solar panel wasn’t enough to keep the battery charged, I’d say these are more for none corner houses, note: even putting battery saving mode on them didn’t help
No, I would not recommend this to a friend