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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 847 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 847 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Range and clarity is excellent. Easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are outstanding! They are simple to setup, the app is easy to use, and the batteries last forever. I would definitely recommend and would purchase again without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my 3 camera setup. The video is excellent. They cameras have features that you get with security contract services. It also has an alarm option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Value cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera system ever bought. Works better than poe system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are very good quality and was extremely easy to set up. They can even run for a whole year without any power at all

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up these cameras have proven themselves. I love everything about the function and app. I’d suggest this to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely what we were looking for! the clarity is amazing. The recognition is spot on. Night vision is clear as day. Our only issue is there is a couple seconds of lag between when someone is in view to when the system alerts me. If that could be fixed, I would give 100% across the board!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well a month in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well integrates nicely into the eufy app which jas my other eify devices got s good deal and also used the bestbuy geeksquad installation which was very useful…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gray camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system that works great with Alexa compatible tvs like lg tv with voice remote control

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The best security camera I have seen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and the video is awesome, clarity is lifelike and flawless. Makes security set up and coverage of your property worth the purchase and install for peace of mine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Security Cameras From Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well pleased with my purchase of these cameras they meet my expectations and are working extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice Security Camera System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a good quality camera, also the solar pannels helps a lot and you don't need to be charging all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality good, convenient, no monthly service, only wish camera trigger was more sensitive. It will miss a person moving fast (not very fast, just faster than a walk). Also wish cameras picked up movement at a longer distance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Eufy 4k camera.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras i am happy I choose to use self monitoring option the fact the i dont need to charge for 365 days is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Smart tech for security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. We had a system that was constantly triggered by trees and bushes moving in the wind. So we did not react when notified. The Eufy app identifies human behavior even kids, and notifies you of that within the zones. The video is very clear. The range on the camera is really good. I have only had it a few weeks so I don’t know what the drain vs solar charge will be, or if I need to replace batteries often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Eufy security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Easy setup and so far the batteries are still 100% charged and been up for over a month with more clouds than sun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    L. Stevenson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera system is awesome. The instructions was excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like paying for the Arlo subscription every month so i replaced the whole system with Eufy. Both solar powered. I should have kept arlo. The main issue i had was with recording times , with arlo it can be set to continue recording when there is still activity . With Eufy it can only record 120 seconds max and will stop recording when activety ends - and not restart with new activity of the same subject(weird default option) . This makes a big difference in practice, We had a theft from our car during our 5 years owning arlo. We were able to get the 4 minutes recording of the thief checking car doors and go through one car searching, then the theft . Activity didnt end so it kept recording. With Eufy we have a theft from the front porch and the video cut off after recording time and missed the activity of the actual theft. So missed it completely . Also W eufy you have to balance between solar generated power with how much surveillance wanted . With my house in sunny arizona , several of the devices needed at least 4 hours of direct sunlight and i hade to purchase a seperate solar panal to keep up with the power required , and still didnt have the survellance wanted

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worth the investment! Excellent Coverage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit because of the wireless charging feature and i must say, I’m presently surprised with the overall performance. Setup was very easy and straight forward. I’ve placed to two cameras roughly 300 feet away from the base station with very little latency or connection issues. I’d like to share their tech support is super accessible as well. I had to reach out to them about. The door locks i ordering and the support agent I spoke to was very friendly and knowledgeable. We all know its hard to find good help these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Bit slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system but the response time is very slow. When people come to the front door, like a delivery person, it show AFTER they walk away NOT as they are coming to the door.

    I would recommend this to a friend