Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 812 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazingly Good Security System

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera system by Eufy is simply amazing. To truly appreciate it you have to have a camera system without 4k. Then connect these and see the difference. These high def cameras give truly amazing picture detail. The cameras are solar powered or you can charge them with the supplied cable. Eufy says on battery power they can last up to 365 days. With 2 hours of direct sunlight daily the solar power will last forever. I have other battery charged eufy cameras that I installed under the porch and garage overhang so I had to install these in a different location to utilize the solar feature. Porch/Garage overhang shadowed that solar panel. The eufy mount is very solid (unlike Arlo) and attaches quite easily and comes with a template to make install a breeze. The cameras 4k exceptional picture quality is only the begining of what is great about these cameras. The build quality is exceptional. There is nothing "cheap" about them. The night vision with color and spotlight feature are terrific. The 2 way communication and alarm add to the multitude of features. What good is a security system if picture quality renders them useless? The picture quality and sharpness of detail of these cameras is first rate. The cameras come with AI detection ability that allows camera to identify then categorize what it sees. Human, vehicle, animal, face it is quite amazing and a feature allowing you to identify people for future reference is also an option that you can activate. You can interact within the app to the camera and set zones as well as sensitivities and then activate or deactivate night spotlights and more. Beyond the quality of the cameras is a Home Base that easily allows camera setup. The Home Base connects to the router by supplied cable and is off course electrically powered. In less than 10 minutes I was powered up and cameras were synced and running. The camera install itself was another 10-15 minutes so in all, within 30 minutes the whole process was complete. The home base comes with 16gb of storage and can expand with a hard drive to provide ample storage capabilty at NO COST beyond the purchase of your hard drive. The app is 5 star. Easy ckean interface. Easy to navigate. You can even save your data to your private network if you have one. Very user friendly. As if that were not enough, the Eufy security system is FREE OF MONTHLY FEES. NO SUBSCRIPTIONS ARE REQUIRED. That is getting to be unheard of today as virtually all these security products require you to pay monthly fees to unlock and use features after you soend hundreds of dollars to purchase. The fact that Eufy doesn't charge monthly fees is a major reason to consider buying this system. Add the product quality and features and that makes the Eufy security camera system the best option for a security system. Buy it. You will not be disappointed. As with all the Eufy products I own I am completely satisfied.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Eufy camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything works as should. Easy set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security camera system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product ,Nice resolution on the image little problems when the weather us to windy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst security cameras I have ever purchased

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful cameras. Missing key motion moments, lags and sends notifications for a motion detected sometimes hours after the event happens, not following specified detection areas, not charging, constantly disconnecting, not properly registering people versus animals versus cars. Worst system available in my opinion. The issues began happening more and more frequently after just a few months in use. In less than a year they stopped charging altogether and are now completely useless.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Pink color viewing on the phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Week after purchased 3 cameras, one camera installed in my back yard having issue , showing pink on my phone . Still working but pink color appears on my phone . I returned the camera and so far working good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ATTENTION HAWAII RESIDENTS!!!!!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy/Anker will not honor warranty if you live in hawaii. My S330 just stopped working out of nowhere, so I contacted Eufy because it's within a year, so the warranty is still valid. I get in touch with a person through email, and I do the troubleshooting they asked me to do, but it remained broken. I emailed them back my receipt and address that was asked of me. The next day, I checked my email, and they told me they dont support shipment to Hawaii. Honestly if I would have known that I wouldn't have purchased them. I feel like they should let those who reside in the state of Hawaii that if their camera fails, they will not be able to support them. Just be careful buying these because electronics fail all the time, but Eufy will not ship to you if you need a replacement camera, which is absurd.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 4 out of 5 stars

    Security cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, i am able to watch my kid come home from school. And keep a eye on her while she plays out side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the no service or monitoring fees with this system! Very happy so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eufycam 3 not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cameras stopped working after 3 months. It will not turn on. I have tried charging it and resetting it but nothing works.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best outdoor camera on the market!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: I am greatly impressed by the ease of setup and the quality of this device. Everything about it is well thought out and it is even expandible! Pros: - Quality build - Quality video - Solar panels - Expandable - Great app - Easy to set up - Works with Alexa and Google Cons: - Limited mounting options - Limited 3rd party support - No Samsung SmartThings support - Apple Homekit not yet supported Unboxing / setup: Inside you will find the base unit, an ethernet cable, two cameras, mounting hardware, hard drive screws and setup info. Setup is extremely easy! First, download the Eufy app (if you have an Anker account, no need to make a new account, just use that). The app will have you pair the base unit and each camera to the account and it works like magic with a quick scan of each device. After a quick firmware update I was up and running. First impressions: The hardware is extremely high quality. The cameras are chargeable via USB C but there are also little solar panels on the top to extend battery life. The base unit has a pop off top which allows for you to expand the hard drive. Internally there is 16GB in the device, I had a spare 2.5” Sata 128GB hard drive lying around from an old computer so I tossed it in there and after a quick format it worked like a charm. It is expandable up to 16TB so I might toss a bigger HD in there down the road. There is limited mounting hardware included but there are additional options on the website. App: The app is one of the best ones I have used, and I have used competitor devices. One of the first things that popped out to me was facial recognition of common faces, you can use photos from your phone or Google Photos to recognize. There are loads of options for automation including location based use geofencing, schedules, to name a few. In the few days I have had it, the local storage (16GB) has filled about halfway, older videos will delete when it is full. A 128gb or higher hard drive will take forever to fill up, especially if you have Terabytes to fill! There is also a premium subscription you can get if you want emergency options. There are also options for cloud storage if you do not want to go all in on local recording. I was a bit disappointed Samsung SmartThings is not supported and Apple Homekit support is not supported yet either. Google assistance and Alexa are built available. Camera quality: These are 4k cameras so the quality is outstanding day or night. The lag between the phone and the real time camera feed is minimal. Chatting is available between the app and the camera with a speaker in the camera so you can query anyone standing outside your house when you get an alert.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solar powered 4k camera is the way to go!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay wow. I have 7 other eufy cameras, and they are all great. However, this is my first set of 4k cameras, WOW. Major upgrade for my system, and they really shine over the others I have. The quality is unmatched by my other cameras for sure, as I have other cameras that are also not eufy. The fact that I don't need to pay for service is the reason I like using this brand, you can monitor and record at home with no fees. I use internal storage, even add an external hard drive with this system unlike my other cameras. My other cameras use an SD card, or have built in storage with is great. I plan on adding a hard drive, but it comes with 16GB of internal storage. The home base 3 is nice, feels strong. Installation is super easy too. You will need a smartphone or some kind smart device to set it up initially, but after that it's smooth sailing. When viewing footage from the app, it connects fast even over 5G (which I recommend you at least have when you're away from home). However, over WiFi it's very fast and smooth. The cameras themselves are smaller this time around, and look better too. The fact that they are solar, means I can put them really high one time. Never having to get back on the latter again, I love that. In the end, you'll enjoy the footage, and options for protection these offers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t record more than a few seconds of the events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Cam Stunning Clarity and True Wireless

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the **eufyCam 3 with 5 outdoor 4K cameras and HomeBase 3** for a few weeks now, and I must say—it's one of the most impressive home security systems I’ve come across. Pros: Crystal Clear 4K Quality: The video resolution is outstanding. You can easily identify faces, license plates, and other fine details even from a distance. Solar Powered Convenience:The built-in solar panels are a game-changer. I haven’t had to recharge the batteries manually since installation, even with moderate sunlight. AI + Local Storage:HomeBase 3’s built-in AI does a solid job of person detection and filtering out false alerts. Plus, I love that everything is stored locally—no monthly subscription needed! Easy Setup: Installation was straightforward. The app walks you through the process, and the wireless design made it simple to mount cameras anywhere. Smart Integration: Works seamlessly with Alexa and Google Assistant, and the app offers a smooth user experience. Cons: Initial Battery Charge Required: Even though they’re solar-powered, they need a full charge before installation. Plan ahead. Wi-Fi Signal Sensitivity: Placement is key. Make sure your Wi-Fi or HomeBase signal is strong enough to reach all camera spots. If you're looking for a premium, no-subscription-required security solution with 4K clarity and solar convenience, the eufyCam 3 is an excellent investment. It's reliable, intelligent, and offers peace of mind without the hidden costs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4k gimmick, subpar AI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI is hit amd miss. If U’re getting it for the ai function, U’ll be disappointed that its not able to recognize people most of the time. If it did it would record the face or allow you to be able to edit if face was detected wrong. The 4K x8 image is not truely 4k, 8x zoom os just cropped version of the image wheter 1080p or 4k. In terms of security concerns, wify isnt as private as they claim. Unless something bette comes out, ill stick with eufy for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CAMERA SYSTEM 6/5 if I could give it more!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't review products, but this one is the exception. I have been looking for a superb camera home security system for a while now as people have been roaming around our house (we have seen it on our ring door bell cam) and I wanted to document these trespassers. Not only have they deterred the people from coming around any more, they are excellent for keeping an eye around your house. One of my cameras is about 75 feet from the base unit and it works great (full signal). Easy set-up and easy to ward off trespassers with the spot light and/or your voice with the built in speaker. They record in 4k, you can change the settings, but I would not. Just make sure they are getting around 2 hours of sunlight a day and are fully charged before installing them. I have had them only for about a week and a half and no battery issues (knock on wood) yet! Still trying o figure out how to use this Apple home base to add it there but that is a whole another story all together. 5/5 Best camera home security out there, and you can add more cameras if you like. Plus NO WIRES, it is COMPLETELY wireless, except for the home base (obviously).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive Quality and Truly Wireless Security – A Smart Investment! I’ve been using the eufyCam 3 Wireless 4K with Solar Panel for a few weeks now, and honestly, it has exceeded all my expectations. Right out of the box, you can tell this is a premium-quality product. Crystal-clear 4K Video Quality. The image is incredibly sharp, even at night. You can zoom in on important details without the picture getting blurry, which is essential for real security. The built-in AI facial recognition is a great feature – it helps differentiate between familiar faces and strangers, cutting down on false alerts. Solar-powered for True Autonomy. The built-in solar panel is a total game-changer. I installed it in a spot with good sunlight and I’ve never had to charge it manually since. It gives you peace of mind and zero maintenance. No Monthly Fees. One of the best things about eufy is that there are no required subscription fees for cloud storage. Everything is saved locally on the HomeBase 3, and you always have secure access to your recordings. User-friendly and Powerful App. The eufy app is intuitive and easy to use. You can view live footage, check recordings, receive notifications, and adjust settings effortlessly. It’s also compatible with Alexa and Google Assistant. Easy Setup and Sleek Design. Setup was super simple. No drilling or complicated wiring needed. Plus, the camera has a clean, modern look that blends nicely with any home exterior.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Eufy getting better and better

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start off by saying I’m a big fan of Eufy’s security products. This product is an incredible improvement on an already solid surveillance system. I’ve owned their Floodlight, doorbell camera, and previous wireless cameras over the past few years and I’ve never had a reasonable complaint about their products. Some of the major things I’m really excited about with this product is the solar charging, additional hard drive option, and of course the 4k recordings. Their older camera’s would work for months without needing a charge, and when it did, it was easy to remove the camera, plug it in for half a day or so, and it would be good for a couple more months, depending on your settings of course. I was tempted to get the solar panel chargers for them, but decided it wasn’t really worth it considering how rare I had to charge them. Well now I never have to do it or fumble with any extra devices and mounting, its all built into the camera…awesome! I mounted one camera outdoors and have one currently indoors to compare how well the charging is. Of course its fall time and it’s been a little more gloomy and rainy outdoors then it normally is here, but after a week and a half of doing my initial charge on the cameras and testing, my indoor camera is at 88% (only exposed to some house light) and the outdoor camera is at 95%. So the solar panels def make a difference. When its sunny, it even shows the camera as charging. These numbers are based off the “Optimal Battery Life” profile. Another great thing about Eufy is the storage that is included with their cameras, no need to buy or lease storage from them, they give you SD cards and you can upgrade them to larger capacity if you like. Well 4k takes up much more storage than standard HD video. I REALLY like the option to just pop in 2.5” hard drive into the Homebase. I have yet to do that, but am waiting for black Friday prices for hard drives to get one. I am surprised that it doesn’t accept an NVMe M2 drive as they are much smaller and faster, but either way it’s a great option to have. It goes without saying, but picture quality is great. The colors and details are great (see attached image), so I’m keeping my 4k cameras in the front of the house and my older wireless cameras in the back of the house. These cameras also include an LED light (Spotlight), microphone, speaker, and an alarm that triggers sound and lights. You can choose to have the traditional night vision or use the spotlight to light up an area, but that would drain the battery much quicker. One of the best things about this Homebase is the AI that’s built-in. Now Eufy has their Homebase powered with technology that can detect human faces and you can assign them names. You can manually add faces through the app and it will let you know who it spots in the cameras. With the hardware there, the product will only get better with software updates. Currently, unique cars and pet detection is in works as well. I feel like a lot of it is still in progress and but I’m impressed with what they have done so far. I look forward to being able to setup alerts based on certain recognized and unrecognized faces. Now on the flip side, I can’t say there is much about it that I don’t like. The cameras aren’t that heavy which is a bit of a surprise with all the technology its packing including batteries, but the problem with this is the mounting. I mounted my outdoor camera on the soffit, which is a pretty standard height, but mounting the camera doesn’t give me a great angle. I was limited to how high I could raise the camera so it wasn’t pointing at the ground. I was able to get it to the highest position which I was happy with, and I tightened very tight by hand to lock it in place, but the weight of the camera and gravity caused the camera to droop down and its been angled lower towards the ground. I will need to place this on a higher part of the house to hopefully keep the mount decent. You can see in the pictures I added where it started and where it ended up. Picture attached of the highest angle the camera can reach. Also, the option where you can talk to the camera speaker through your phone is a bit sketchy. I don’t plan on using that option that much, but sometimes it works good and others its like it missed some words or doesn’t pick up the voice from your phone that great. Like it’ll miss the first word or so you say but then start working. The alarm function I’m trying to figure out as well, I can turn it on but turning if off doesn’t seem to be an option, it seems like it times out after 30 seconds to 1 minute. Hoping some software updates can fix all this up. Overall, I really think Eufy is one of the best camera systems that doesn’t require a subscription. It provides alerts and convenience all within an app and you can manage everything from your phone. Others are “free” but they push premium packages on you or don’t let you record to the cloud. I’ve only had this product a couple of weeks, but Eufy has kept my home monitored and safe for years. I haven’t quite got my house setup for Google or Alexa, but I do look forward to being able to use the Eufy cameras with voice assistants. Definitely recommend this product and Eufy in general to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy GREAT Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family bought these cameras for me to watch the deer I feed grazing. They have a great picture, even in the dark. They are eady to install and watch on my phone or tablet. They also notify you when people, animals or others are within the boundaries you set! Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice video stored locally, no cloud to worry about

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. great quality video. battery lasts very long . my back yard cam never needs charging since it is in the sun. More costly than ring cameras, but all video is stored locally and not in the cloud like ring's and no monthly subscriptions cost. plenty of YouTube videos on how to setup. I bought the matching doorbell camera as well. Alerts can be adjusted according to your preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplified Security with Superior performance

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy 3 Camera is a game-changer in the world of home security, offering unparalleled ease of use without compromising on performance. As a homeowner concerned about the safety of my property, I can confidently say that the Eufy 3 Camera has exceeded all my expectations and has become an integral part of my home security setup. One of the standout features of the Eufy 3 Camera is its effortless setup process. Unlike other security cameras that require complex installation and configuration, the Eufy 3 Camera can be set up in minutes, thanks to its user-friendly design and intuitive installation process. The included mounting hardware and detailed instructions make it easy for anyone to install the camera without any professional help. Once installed, the Eufy 3 Camera delivers exceptional performance. The camera captures crystal-clear 2K resolution footage with a wide field of view, ensuring that every detail is captured with stunning clarity. Whether it's monitoring the front porch for package deliveries or keeping an eye on the backyard, the Eufy 3 Camera provides reliable coverage and peace of mind. The Eufy Security app is another highlight of the Eufy 3 Camera system. The app is well-designed and easy to navigate, allowing me to quickly access live footage, review past recordings, and customize settings with just a few taps. The app also sends instant notifications to my phone whenever motion is detected, keeping me informed of any activity around my home, even when I'm away. One of the aspects that sets the Eufy 3 Camera apart from other security cameras is its robust battery life. The camera's long-lasting battery ensures continuous operation without the need for frequent recharging, making it ideal for areas where access to power outlets may be limited. In terms of security features, the Eufy 3 Camera does not disappoint. It offers advanced features such as AI-powered human detection, which reduces false alerts by accurately distinguishing between humans and other moving objects. The camera also comes with local storage options, allowing me to store footage locally on a microSD card for added security and privacy. When compared to other security cameras on the market, the Eufy 3 Camera stands out as the best easy-to-use option. Its seamless setup, top-notch performance, user-friendly app, long battery life, and advanced security features make it a clear winner in its category. Whether you're a tech enthusiast or a homeowner looking for a reliable security solution, the Eufy 3 Camera is an excellent choice that earns its well-deserved five-star rating.

    I would recommend this to a friend
Sponsored