Customer Ratings & Reviews
- Model:
- T88721W1
- |
- SKU:
- 11913870
Customer reviews
Rating 4.5 out of 5 stars with 847 reviews
(847 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
BestBuy Really? Please work on your shipping QA.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug-n-play aspect of getting Eufy cams set up is 5-stars alone. I would like to direct your attention though to the way this was received [see photos]. BestBuy, how is this considered acceptable? Fortunately the product wasn't damaged but still, who does this?
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friendRated 5 out of 5 stars
Great for areas where cable will not reach.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you have the sun on them for 2 hours; they work great in keeping power. Excellent coverage and viewing. Notifications are great.
This review is from eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Amazingly Good Security System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This security camera system by Eufy is simply amazing. To truly appreciate it you have to have a camera system without 4k. Then connect these and see the difference. These high def cameras give truly amazing picture detail. The cameras are solar powered or you can charge them with the supplied cable. Eufy says on battery power they can last up to 365 days. With 2 hours of direct sunlight daily the solar power will last forever. I have other battery charged eufy cameras that I installed under the porch and garage overhang so I had to install these in a different location to utilize the solar feature. Porch/Garage overhang shadowed that solar panel. The eufy mount is very solid (unlike Arlo) and attaches quite easily and comes with a template to make install a breeze. The cameras 4k exceptional picture quality is only the begining of what is great about these cameras. The build quality is exceptional. There is nothing "cheap" about them. The night vision with color and spotlight feature are terrific. The 2 way communication and alarm add to the multitude of features. What good is a security system if picture quality renders them useless? The picture quality and sharpness of detail of these cameras is first rate. The cameras come with AI detection ability that allows camera to identify then categorize what it sees. Human, vehicle, animal, face it is quite amazing and a feature allowing you to identify people for future reference is also an option that you can activate. You can interact within the app to the camera and set zones as well as sensitivities and then activate or deactivate night spotlights and more. Beyond the quality of the cameras is a Home Base that easily allows camera setup. The Home Base connects to the router by supplied cable and is off course electrically powered. In less than 10 minutes I was powered up and cameras were synced and running. The camera install itself was another 10-15 minutes so in all, within 30 minutes the whole process was complete. The home base comes with 16gb of storage and can expand with a hard drive to provide ample storage capabilty at NO COST beyond the purchase of your hard drive. The app is 5 star. Easy ckean interface. Easy to navigate. You can even save your data to your private network if you have one. Very user friendly. As if that were not enough, the Eufy security system is FREE OF MONTHLY FEES. NO SUBSCRIPTIONS ARE REQUIRED. That is getting to be unheard of today as virtually all these security products require you to pay monthly fees to unlock and use features after you soend hundreds of dollars to purchase. The fact that Eufy doesn't charge monthly fees is a major reason to consider buying this system. Add the product quality and features and that makes the Eufy security camera system the best option for a security system. Buy it. You will not be disappointed. As with all the Eufy products I own I am completely satisfied.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
Rated 5 out of 5 stars
Eufy Solar Cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these cameras have been great. So nice to have them recharge themselves. No more climbing a ladder to remove for charging!
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Eufy camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Everything works as should. Easy set up and use.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 1 out of 5 stars
$550 Heavy Droopy JUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera out the box, impressive. $550 for 2 cameras you would think they included 2 charging cables, NOPE. you only get one. I had to charge camera one at a time (8 hours each). One camera took 5-6 attempts before it connected to the Home Base (not good for a top brand 4K router and Google Fiber Internet). I thought I was good to go until attempting to install. Camera appear to be too heavy for the plastic mounting brackets. Picture will tell all; could not get the camera to stay up, it just droops to the ground like its too heavy($550 heavy Droopy JUNK) . I place something underneath it to get a zoom view (2K, 4K and 8K) The quality was decent. Garage Sale sign at 2K, 4K and 8K was great. However it could not read the street sign at 4K or even 8K, NOT GOOD Eufy! So the object will have to be at least 5 feet away before it reads a license plate in 4K (good to know Eufy, maybe you should advertise that.) The second camera I could not get pictures because it would not stay screwed onto the stand. I hung it, same thing with the first camera, it drooped down, but this one would not stay screwed onto the bracket, good think I didn't let go else the camera would have fallen to the ground and broken. Too bad I can't test the motion detection to give it a review. Eufy, I had hight hopes for your 4K security camera, maybe you should upgrade from plastic mounting and consider something to withstand your heavier cameras. Pro: Easy Home Base set-up Cons: only 1 charging cable for 2 camera set, plastic mounting brackets will not hold camera, not everything can be read in 4K or 8K zoom. No one camera available.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Regarding installing the system, please refer to the links below to see if those will help.
https://www.youtube.com/watch?v=mjQTxQUWKCI
https://support.eufylife.com/s/article/Setting-Up-eufy-S380-HomeBase-HomeBase-3-in-the-eufy-Security-App
Be assured that we always stand behind our products. If those don't help, please just feel free to reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 4 out of 5 stars
Good security camera system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product ,Nice resolution on the image little problems when the weather us to windy
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friendRated 5 out of 5 stars
Pink color viewing on the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Week after purchased 3 cameras, one camera installed in my back yard having issue , showing pink on my phone . Still working but pink color appears on my phone . I returned the camera and so far working good
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend- Cons mentioned:Motion detection
Rated 1 out of 5 stars
Worst security cameras I have ever purchased
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful cameras. Missing key motion moments, lags and sends notifications for a motion detected sometimes hours after the event happens, not following specified detection areas, not charging, constantly disconnecting, not properly registering people versus animals versus cars. Worst system available in my opinion. The issues began happening more and more frequently after just a few months in use. In less than a year they stopped charging altogether and are now completely useless.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
ATTENTION HAWAII RESIDENTS!!!!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy/Anker will not honor warranty if you live in hawaii. My S330 just stopped working out of nowhere, so I contacted Eufy because it's within a year, so the warranty is still valid. I get in touch with a person through email, and I do the troubleshooting they asked me to do, but it remained broken. I emailed them back my receipt and address that was asked of me. The next day, I checked my email, and they told me they dont support shipment to Hawaii. Honestly if I would have known that I wouldn't have purchased them. I feel like they should let those who reside in the state of Hawaii that if their camera fails, they will not be able to support them. Just be careful buying these because electronics fail all the time, but Eufy will not ship to you if you need a replacement camera, which is absurd.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 4 out of 5 stars
Security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, i am able to watch my kid come home from school. And keep a eye on her while she plays out side.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the no service or monitoring fees with this system! Very happy so far!
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Eufycam 3 not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cameras stopped working after 3 months. It will not turn on. I have tried charging it and resetting it but nothing works.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Best outdoor camera on the market!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary: I am greatly impressed by the ease of setup and the quality of this device. Everything about it is well thought out and it is even expandible! Pros: - Quality build - Quality video - Solar panels - Expandable - Great app - Easy to set up - Works with Alexa and Google Cons: - Limited mounting options - Limited 3rd party support - No Samsung SmartThings support - Apple Homekit not yet supported Unboxing / setup: Inside you will find the base unit, an ethernet cable, two cameras, mounting hardware, hard drive screws and setup info. Setup is extremely easy! First, download the Eufy app (if you have an Anker account, no need to make a new account, just use that). The app will have you pair the base unit and each camera to the account and it works like magic with a quick scan of each device. After a quick firmware update I was up and running. First impressions: The hardware is extremely high quality. The cameras are chargeable via USB C but there are also little solar panels on the top to extend battery life. The base unit has a pop off top which allows for you to expand the hard drive. Internally there is 16GB in the device, I had a spare 2.5” Sata 128GB hard drive lying around from an old computer so I tossed it in there and after a quick format it worked like a charm. It is expandable up to 16TB so I might toss a bigger HD in there down the road. There is limited mounting hardware included but there are additional options on the website. App: The app is one of the best ones I have used, and I have used competitor devices. One of the first things that popped out to me was facial recognition of common faces, you can use photos from your phone or Google Photos to recognize. There are loads of options for automation including location based use geofencing, schedules, to name a few. In the few days I have had it, the local storage (16GB) has filled about halfway, older videos will delete when it is full. A 128gb or higher hard drive will take forever to fill up, especially if you have Terabytes to fill! There is also a premium subscription you can get if you want emergency options. There are also options for cloud storage if you do not want to go all in on local recording. I was a bit disappointed Samsung SmartThings is not supported and Apple Homekit support is not supported yet either. Google assistance and Alexa are built available. Camera quality: These are 4k cameras so the quality is outstanding day or night. The lag between the phone and the real time camera feed is minimal. Chatting is available between the app and the camera with a speaker in the camera so you can query anyone standing outside your house when you get an alert.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Solar powered 4k camera is the way to go!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay wow. I have 7 other eufy cameras, and they are all great. However, this is my first set of 4k cameras, WOW. Major upgrade for my system, and they really shine over the others I have. The quality is unmatched by my other cameras for sure, as I have other cameras that are also not eufy. The fact that I don't need to pay for service is the reason I like using this brand, you can monitor and record at home with no fees. I use internal storage, even add an external hard drive with this system unlike my other cameras. My other cameras use an SD card, or have built in storage with is great. I plan on adding a hard drive, but it comes with 16GB of internal storage. The home base 3 is nice, feels strong. Installation is super easy too. You will need a smartphone or some kind smart device to set it up initially, but after that it's smooth sailing. When viewing footage from the app, it connects fast even over 5G (which I recommend you at least have when you're away from home). However, over WiFi it's very fast and smooth. The cameras themselves are smaller this time around, and look better too. The fact that they are solar, means I can put them really high one time. Never having to get back on the latter again, I love that. In the end, you'll enjoy the footage, and options for protection these offers.
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend Rated 3 out of 5 stars
Blah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t record more than a few seconds of the events
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
EUFY Got Wireless Surveillance Right!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anker’s new EUFY security camera system solves just about everything problematic about installing a security camera system. Cameras with 4K resolution have been available in wired and wireless varieties for a while, but with resolution comes the need for great power. Wired cameras can deliver power with chunkier wiring but wireless cameras, especially the smaller ones, require frequent charging. Charging wireless cameras is an inconvenience at best for internal cameras and is an unreasonable requirement for outdoor cameras. I have an older Arlo system that requires attention almost monthly. EUFY has attacked the wireless problem using a larger battery in each camera. The USB-C charged batteries are said to be capable of lasting a full year on a single charge. But EUFY has added solar charging panels on the top sides of each camera – and, in theory, with about 2 hours of real sunlight exposure, these cameras are supposed to be able to maintain a full charge indefinitely. Of course, indoor mountings would require updated annual (?) charging. My two cameras have been mounted in full and in restricted sun for over a week now and my cameras have never deviated from full charge (yes, that’s a short time frame...but it’s encouraging). Everything about the setup here is very intuitive. A smartphone app guides you through recognition of the base unit, updating the firmware, and recognition of the cameras. The cameras mount using an easily configurable mount that requires two attaching screws. My full hardware mounting and software installation took less than one hour. The base unit will only retain 16GB of stored images and video. But the unit includes a mounting rack that allows you to install a 2.5” SATA hard drive for basically unlimited storage. The 16GB of storage is surely sufficient for a setup with very little expected activity – but I was able to add 1TB of storage for just over $40. See photos. The 4K camera and powerful rechargeable battery make for a chunky and somewhat heavy camera – but the quality imaging and extended/unlimited (solar charged) battery life are worth any objections you might have to the way these cameras present themselves. See photo. The cameras capture stunning detail in their images. Daylight images are bright and clear – nighttime images, reduced to B&W for greater image clarity, are surprisingly crisp. When motion detection is in place, the cameras produce IR light to further amplify the image capture. See photo of nighttime capture w/o IR illumination. The AI associated with the operation of these devices seems to be very smart (e.g., detection of humans vs. leaves falling or cars passing in the periphery of the capture). The alarm siren, when enabled, can vary in strength from annoying to ear-piercing – it can be a real deterrent. The cameras offer two-way audio so that you can communicate with them via the EUFY app. But probably the most significant reason to recommend this system is that it gives you complete control over the capture and saving of images and video without needing a subscription. You can monitor your cameras remotely and review any captures that might have taken place. Additional protection, including offsite storage, is available if you require that subscription option. And I need to give them a real shout-out for their app. Every detail about this monitoring system is HIGHLY configurable – but the defaults in the app are sensible and changes are incredibly intuitive. After I turned off the alarm system, I was very pleased with the system's defaults. I will probably wander deeper into the configurations as I get to know the system better. My system includes two cameras, but the base unit will accommodate up to 16 cameras. Enthusiastically recommended!!!
This review is from eufy - eufyCam 3, 2-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White/Black
I would recommend this to a friend Rated 5 out of 5 stars
Eufy Cam Stunning Clarity and True Wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the **eufyCam 3 with 5 outdoor 4K cameras and HomeBase 3** for a few weeks now, and I must say—it's one of the most impressive home security systems I’ve come across. Pros: Crystal Clear 4K Quality: The video resolution is outstanding. You can easily identify faces, license plates, and other fine details even from a distance. Solar Powered Convenience:The built-in solar panels are a game-changer. I haven’t had to recharge the batteries manually since installation, even with moderate sunlight. AI + Local Storage:HomeBase 3’s built-in AI does a solid job of person detection and filtering out false alerts. Plus, I love that everything is stored locally—no monthly subscription needed! Easy Setup: Installation was straightforward. The app walks you through the process, and the wireless design made it simple to mount cameras anywhere. Smart Integration: Works seamlessly with Alexa and Google Assistant, and the app offers a smooth user experience. Cons: Initial Battery Charge Required: Even though they’re solar-powered, they need a full charge before installation. Plan ahead. Wi-Fi Signal Sensitivity: Placement is key. Make sure your Wi-Fi or HomeBase signal is strong enough to reach all camera spots. If you're looking for a premium, no-subscription-required security solution with 4K clarity and solar convenience, the eufyCam 3 is an excellent investment. It's reliable, intelligent, and offers peace of mind without the hidden costs.
This review is from eufy - eufyCam 3, 5-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friendRated 3 out of 5 stars
4k gimmick, subpar AI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AI is hit amd miss. If U’re getting it for the ai function, U’ll be disappointed that its not able to recognize people most of the time. If it did it would record the face or allow you to be able to edit if face was detected wrong. The 4K x8 image is not truely 4k, 8x zoom os just cropped version of the image wheter 1080p or 4k. In terms of security concerns, wify isnt as private as they claim. Unless something bette comes out, ill stick with eufy for now.
This review is from eufy - eufyCam 3, Outdoor Wireless 4K Solar Powered Add-On Security Camera (Base Not Included) - White
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality, Overall performance
Rated 5 out of 5 stars
BEST CAMERA SYSTEM 6/5 if I could give it more!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't review products, but this one is the exception. I have been looking for a superb camera home security system for a while now as people have been roaming around our house (we have seen it on our ring door bell cam) and I wanted to document these trespassers. Not only have they deterred the people from coming around any more, they are excellent for keeping an eye around your house. One of my cameras is about 75 feet from the base unit and it works great (full signal). Easy set-up and easy to ward off trespassers with the spot light and/or your voice with the built in speaker. They record in 4k, you can change the settings, but I would not. Just make sure they are getting around 2 hours of sunlight a day and are fully charged before installing them. I have had them only for about a week and a half and no battery issues (knock on wood) yet! Still trying o figure out how to use this Apple home base to add it there but that is a whole another story all together. 5/5 Best camera home security out there, and you can add more cameras if you like. Plus NO WIRES, it is COMPLETELY wireless, except for the home base (obviously).
This review is from eufy - eufyCam 3, 3-Outdoor Wireless 4K Solar Powered Security Cameras with HomeBase 3 - White
I would recommend this to a friend















