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Customer reviews

Rating 4.5 out of 5 stars with 830 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 830 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera keeps getting a BUG/virus from some sort, which makes it go off-line and makes it uncharged

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 3 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required internet connect and a power source for the home base unit for it work. I didn’t know that I need to have power source to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we'd hope they'd be! And put a lot of our worries to rest

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Camera sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the performance of this units, it takes 4ever to see a picture after it has give an alert, also everytime you look at an alert the stupid thing keeps taking pictures of the review of the alert , totally sucks must likely I’ll be returning these items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless free Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless feature is so much easier to maintain. I love the clarity and the expansion of the area each camera covers. Easy to install and I like the fact that I can share with my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eufy Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchases as a gift for family. No idea how it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good solution with integrated solar panels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid camera with very unobtrusive solar panels that make charging unnecessary IMO. Only reason no 5 stars is the zoom quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay not worth the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok! I have the wired versions also and those are awesome. Anyways these miss detection about 50% and the battery drains very fast..then the solar power panel is so small it barely charges the batteries especially on non- sunny days. Honestly wouldn't recommend. I've gone to a lower costing company that works way better "TAPO"

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kenneth Howe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is outstanding: well built, performs well. Only problem is the lack of documentation for interfacing with other system efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera. Good for both indoor and outdoor use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product with Good resolution, no issues so far. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online security camera with no subscription.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality online security camera with no subscription required, with built in solar panel on top, makes it more simple and long lasting power.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge with sun like it states.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging for the cameras is not great. I have to get someone to exchange them out so i can physically charge them inside. That seems to go agiants what the description states, that they are solar powered. I have had to have someone change them positions and locations thinking the sun was hitting it correctly but being that at times it charges and at times it doesn't seems to me that the devices are defective. I am disabled and having to get people to climb a ladder to get them down is not what i had in mind to contiguously do to protect where i am living. Bad quality for the price i paid.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Best Buy membership plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership Plus, Great app with full transparency and details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far and was easy to install them .

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection
    Best Buy Employee

    Rated 1 out of 5 stars

    Recorded event misses most of the action

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These battery powered cameras start recording more than 5 seconds after the motion detection. Recording starts after the person or vehicle left. After the theif leaves the place with package. I have another ring camera that captures video few seconds before actual event. Video quality is nothing when the primary requirement of event capturing does not work as inteded.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras so far, wish solar charging was a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product I recomended and no wire is the best solution for me because no installation cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera recommend Over other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eufy camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome security camera better than our previous one blink that was Horrible picture quality and sometimes it recorded sometimes it didn’t.

    I would recommend this to a friend
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