Customer Ratings & Reviews
- Model:
- T88721W1
- SKU:
- 11913870
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Kenneth Howe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment is outstanding: well built, performs well. Only problem is the lack of documentation for interfacing with other system efficiently.
I would recommend this to a friend- Cons mentioned:Connectivity
No bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera keeps getting a BUG/virus from some sort, which makes it go off-line and makes it uncharged
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Okay not worth the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok! I have the wired versions also and those are awesome. Anyways these miss detection about 50% and the battery drains very fast..then the solar power panel is so small it barely charges the batteries especially on non- sunny days. Honestly wouldn't recommend. I've gone to a lower costing company that works way better "TAPO"
No, I would not recommend this to a friendJust meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cameras is now dead, just 2.5 months out of warranty. Before that, I couldn't say that the detection was great at night. My neighbor's car was vandalized and I had nothing to share with the police. The Homebase is sluggish and needs frequent reboots. I finally just hooked it up to a smart switch so that I don't have to keep running to the unit to reset.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Required internet connect and a power source for the home base unit for it work. I didn’t know that I need to have power source to operate
I would recommend this to a friendOnline security camera with no subscription.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality online security camera with no subscription required, with built in solar panel on top, makes it more simple and long lasting power.
I would recommend this to a friendBest product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product with Good resolution, no issues so far. I recommend this product
I would recommend this to a friendCamera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera. Good for both indoor and outdoor use.
I would recommend this to a friend- Cons mentioned:Motion detection
Recorded event misses most of the action
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These battery powered cameras start recording more than 5 seconds after the motion detection. Recording starts after the person or vehicle left. After the theif leaves the place with package. I have another ring camera that captures video few seconds before actual event. Video quality is nothing when the primary requirement of event capturing does not work as inteded.
No, I would not recommend this to a friend Good cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras so far, wish solar charging was a bit better
I would recommend this to a friendBest Buy membership plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Membership Plus, Great app with full transparency and details.
I would recommend this to a friendDon't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been headache from Day 1. It is impossible to use the way I want with no problems and you can not get help from the site. They don't have a manual included not even online and it is impossible to get them to send one to you.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far and was easy to install them .
I would recommend this to a friendMore happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product I recomended and no wire is the best solution for me because no installation cost
I would recommend this to a friendEufy camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome security camera better than our previous one blink that was Horrible picture quality and sometimes it recorded sometimes it didn’t.
I would recommend this to a friendBest no charge security system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Solar is a game changer. The hub set up for the cameras is easy. An included hard drive would have been nicer.
I would recommend this to a friendAwesome 4K Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera rocks. I have tried many cameras starting back in 2015. This is the best one so far and is so versatile!
I would recommend this to a friendCool Cameras!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a bit to write a review. But these cameras have been really good so far. Just make sure they’re under a good sunlit location.
I would recommend this to a friendGood as it gets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to have ARLO branded cameras I loved them but not the fact I had to recharge batteries ( high traffic for movement location) these won me over with the solar panel
I would recommend this to a friendEufy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security camera recommend Over other brands.
I would recommend this to a friend