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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the amazing video quality, excellent tracking performance, and surprisingly easy setup, alongside its exceptional battery life and broad coverage. Many also appreciate its advanced features like superior motion detection, AI-guided recording, automatic zoom, and effective solar panel charging, complemented by good night vision. The primary concern raised by users is the camera's size, which some find to be less than discreet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is would def recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is awesome, love the dual view but the AI detection is lacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sharp video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracking feature. I’m happy so far. My only gripe is the audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Off the grid surveillance camera on the marke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surveillance camera for half the price. This product is packed with features. Best part is no service fees and solar power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. Has excellent tracking. No problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this camera has been great. Exponentially better than Blink of Arlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better dual camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dual camera. Wonderful performance on videos and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has great rotation and zooming capabilities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glitches occasionally but solid Enjoy the spin and pan features also.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best security camera

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Camera clarity is good and best choice for bullet camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Cam S4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing IA , good quality, easy to setup, great EUFy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality on either lens is terrible, ghosting images even in bright sunlight. It falls well below eufy’s bullet camera quality. I would NOT recommend this camera.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    keeps cutting out/does not work 24 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst camera ever. It cuts off every couple of days without warning, then I have to climb the roof and manually reset it so I can start working on wired connections, which is annoying. I’m going to return it and get something else.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Junk $300 Plus dollar device with lot of issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio not recording, reply video clips not showing properly, even spent more amount for base station still did not resolve the issue. This should be premium product, seems they released it before all tests.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Ai performance, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Coverage - Ecosystem improving

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 Eufy Cameras installed at a large property with multiple buildings. The S4 is the most advanced and largest. It combines features professional continuous security cameras and more limited use home security cameras. I have attached it to my Homebase S380 which I purchased separately. The S380 enhances the functionality of the S4 but is not required as the camera can also be connected directly to Wifi. A large rechargeable removable battery is included; however, the unit can also be directly and continuously powered with DC. I believe the included battery is 10,000 mAhs. DC power will allow continuous recording and 4 seconds of prerecording for motion clips. If continuous recording is desired it would be best to wirelessly link the unit to the homebase with storage drive. I inserted an old 2.5 laptop drive into the homebase to expand storage. If you are going with the included battery for power, it can be supported (indefinitely depending on sun and utilization) with the included 5 Watt solar panel. The panel can be attached to the top of the mounted camera or separately to allow for better solar (needed mounts are both included!). The software and app are overall excellent and flexible. There are many settings including privacy and motion zones which can help you optimize notifications and alarms. There are two fields of view one fixed and the other mobile with an attempt to give an overview of a large area with more detailed tracking of motion. The included AI will attempt to identify the type of motion and inform the owner in the notification. This so far seems much improved from my S220 camera which is also attached the homebase which confused deer with humans. The image quality is excellent and on the first night a small fox was recorded crossing the large area of motion detection (and classified as a pet). Overall, a solid incremental improvement with the ability to cover a large area such as a driveway with the extra feature of PTZ detail with motion. One day AI will improve to make notifications are recordings more precise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eufy camera S4 triple lens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new of fancy about the Eufy solar powered security camera. Solar panel doesn't even charge the camera even with it facing a full sunny day. Already returned it once only to get the same old system. Solar panel doesn't work. Neither is the video/ picture any different from the previous model. Waste of money. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Tracking performance, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good add on camera to your eufy system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufyCam S4 is a solid choice to monitor your front yard or back yard area. This camera combines a fixed 4K wide-angle bullet lens with a 360 degree pan-tilt-zoom module, meaning it can see everything that is relevant without having to worry about the camera angle when installing too much. Video quality from the 4K lens is sharp and clear in daylight, and the eufyCam S4 tracks people that are moving well. The S4 has night vision and a built-in spotlight to provide good footage after dark. Eufy’s SolarPlus 2.0 system states with just about an hour of direct sunlight each day, the camera can maintain its charge without frequent manual recharging. I am not sure about that since I have eufy solo cams where the solar panel failed within 2 years due to the amount of sunlight that was hitting the builtin solar panels. I have the S4 operating on my Eufy HomeBase so I can utilize AI detection and also leverage the 2TB hardrive I have installed in my homebase. I had a few instances of the camera not following a person that was in motion and had a few false motion alerts. SO while the camera system is advanced, shadows still can cause false alarms. However, there is no monthly fee to use this camera system and the flexibility the S4 offers is a great way to surveil your property.

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Quality and Tracking w/ No Monthly Fees

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufyCam S4 is the best wireless security camera I’ve ever used. There are so many features it’s hard to talk about them all in one review. Even if you’ve used eufy cameras before (as I have) and weren’t completely impressed, the S4 is absolutely worth another look. The most impressive feature is how well it tracks subjects. I have mounted mine so the fixed wide-angle camera overlooks my driveway, while the motorized bullet cam can spin around to monitor my front door. As delivery drivers walk up the driveway, the bullet camera will swivel around and follow them all the way to the door. I can clearly see where packages are placed, and the camera continues tracking them back to their vehicle. What’s even more impressive is that it’s tracking the next-door neighbors’ deliveries as well, zooming in with enough clarity to see their faces as they walk up and down their driveways. I’ve been equally impressed by the motion detection improvements that the radar and PIR sensors add. I have some existing eufyCam S330 cameras, and although they are good cameras, their effective motion detection range is short, maybe 15 feet. The S4 is detecting motion all the way out to the street. I’m now getting events recorded for every vehicle that drives by, something my older cameras simply couldn’t do. Detection is also faster, as the older cameras would even miss delivery drivers if they ran up the driveway and back fast enough. In the app, you will see both the fixed and movable viewpoints at the same time. You can manually control the movable camera. You can set up activity zones, adjust motion sensitivity, and set which events to record and notifications to receive based on what type of activity has been detected, such as humans, vehicles, or pets. I only wish it had package as a separate detection type because I want to be notified of each package (so I can go grab it) but record all other motion in the background. The S4 can be used as a standalone camera or as part of a network of cameras when connected to a HomeBase S380. I’m using it with HomeBase, which allows me to store all my recordings locally on a 1TB SSD drive, and enables the cameras to share facial recognition data. The snapshot feature allows you to configure the camera to capture images at set time intervals. When reviewing an entire day of activity, this fills in the gaps where no motion was detected. I really like this feature as it gives me a timelapse of an entire day which makes it easier to understand the day's activities. Battery life and solar performance have been excellent. I’ve only had it a few days, but I’ve never seen the battery dip lower than 80%. The solar panel can be attached directly to the camera or mounted elsewhere and connected with a cable. A huge plus is the removable battery. As the battery eventually begins to degrade in a few years I can simply replace it with a brand new one. Best of all, you get all of this for just the price of purchasing the device. While eufy does offer subscription plans with active monitoring or cloud backup, all of the core functionality is available for free with local recordings. No monthly or annual fees. The only downside is that it is a bit bulky. It’s not a camera that you will be able to hide if that is what you are looking for, especially if you have the solar panel attached to it. Pros: - No monthly fees - 4K fixed zone wide angle camera - 2K 360 degree pan-tilt-zoom to follow motion - AI-powered tracking and 8x zoom - Works with or without eufy HomeBase - Excellent distance motion sensing capability - Solar-powered and includes 5.5w solar panel - Night Vision - Local Storage Support - 24-7 Recording Support - Removable rechargeable battery - 2-way audio communication - Warning Lights / 105 db Siren Cons: - Bulky, not discreet Overall – the eufyCam S4 is an outstanding solar-powered outdoor camera that provides intelligent motion tracking, long range detection, and excellent video quality, all without any ongoing subscription fees.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera not charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new.. worked 1 week, solar doesn't charge unit

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature Packed!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so when it comes to security cameras, the biggest factor for me is whether features are locked behind paywalls. Thankfully, that’s not an issue at all with the Eufy Cam S4! Every feature can be fully used without paying for a subscription. Video playback, local storage, motion detection—it’s all included. And if you need more memory than the camera itself can hold, you can grab the hub that stores up to 16TB of data. I 100% recommend the hub if you plan on using more than one Eufy camera. Now, about the unit itself: this camera isn’t exactly discreet. It’s a little bulky, but honestly not too bad. I don’t care if people see that I have cameras, but if you do, it’s worth noting. On the plus side, it feels extremely sturdy and well made—I can easily see it holding up outdoors. Installation was straightforward, and I really appreciate that I can place the solar panel wherever it gets the best sun without compromising where I want the camera. Speaking of, I absolutely LOVE that it charges through solar power. I live in a very sunny part of the U.S., so keeping the battery charged is no problem. If you’re somewhere with lots of cloudy weather, though, it might be more hassle than it’s worth. For me, not dealing with wires is a total life saver and has saved me so much headache. The one thing I’m not thrilled about is the frame rate. It records at 15 FPS, and even with 4K resolution, I notice artifacting more often than I’d like. I really wish it had at least 30 FPS, and I’d be ecstatic if it hit 60 FPS. Overall, this is a great product. Easy to install, simple to keep running, and no subscription nonsense. At this price point, it’s hard to beat.

    I would recommend this to a friend