Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.6 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the eufyCam S4's exceptional video quality, reliable tracking performance, and straightforward setup process. The camera's battery life, AI capabilities, and extensive coverage also receive positive feedback. Users appreciate the motion detection, night vision, solar panel performance and zoom functionality. The only notable concern is the camera's size, which some users find less than discreet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews
  • Rated 5 out of 5 stars

    Eufy Cam S4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing IA , good quality, easy to setup, great EUFy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    keeps cutting out/does not work 24 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst camera ever. It cuts off every couple of days without warning, then I have to climb the roof and manually reset it so I can start working on wired connections, which is annoying. I’m going to return it and get something else.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Junk $300 Plus dollar device with lot of issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio not recording, reply video clips not showing properly, even spent more amount for base station still did not resolve the issue. This should be premium product, seems they released it before all tests.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Eufy camera S4 triple lens

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new of fancy about the Eufy solar powered security camera. Solar panel doesn't even charge the camera even with it facing a full sunny day. Already returned it once only to get the same old system. Solar panel doesn't work. Neither is the video/ picture any different from the previous model. Waste of money. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Ai performance, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Coverage - Ecosystem improving

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 Eufy Cameras installed at a large property with multiple buildings. The S4 is the most advanced and largest. It combines features professional continuous security cameras and more limited use home security cameras. I have attached it to my Homebase S380 which I purchased separately. The S380 enhances the functionality of the S4 but is not required as the camera can also be connected directly to Wifi. A large rechargeable removable battery is included; however, the unit can also be directly and continuously powered with DC. I believe the included battery is 10,000 mAhs. DC power will allow continuous recording and 4 seconds of prerecording for motion clips. If continuous recording is desired it would be best to wirelessly link the unit to the homebase with storage drive. I inserted an old 2.5 laptop drive into the homebase to expand storage. If you are going with the included battery for power, it can be supported (indefinitely depending on sun and utilization) with the included 5 Watt solar panel. The panel can be attached to the top of the mounted camera or separately to allow for better solar (needed mounts are both included!). The software and app are overall excellent and flexible. There are many settings including privacy and motion zones which can help you optimize notifications and alarms. There are two fields of view one fixed and the other mobile with an attempt to give an overview of a large area with more detailed tracking of motion. The included AI will attempt to identify the type of motion and inform the owner in the notification. This so far seems much improved from my S220 camera which is also attached the homebase which confused deer with humans. The image quality is excellent and on the first night a small fox was recorded crossing the large area of motion detection (and classified as a pet). Overall, a solid incremental improvement with the ability to cover a large area such as a driveway with the extra feature of PTZ detail with motion. One day AI will improve to make notifications are recordings more precise.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking performance, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good add on camera to your eufy system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufyCam S4 is a solid choice to monitor your front yard or back yard area. This camera combines a fixed 4K wide-angle bullet lens with a 360 degree pan-tilt-zoom module, meaning it can see everything that is relevant without having to worry about the camera angle when installing too much. Video quality from the 4K lens is sharp and clear in daylight, and the eufyCam S4 tracks people that are moving well. The S4 has night vision and a built-in spotlight to provide good footage after dark. Eufy’s SolarPlus 2.0 system states with just about an hour of direct sunlight each day, the camera can maintain its charge without frequent manual recharging. I am not sure about that since I have eufy solo cams where the solar panel failed within 2 years due to the amount of sunlight that was hitting the builtin solar panels. I have the S4 operating on my Eufy HomeBase so I can utilize AI detection and also leverage the 2TB hardrive I have installed in my homebase. I had a few instances of the camera not following a person that was in motion and had a few false motion alerts. SO while the camera system is advanced, shadows still can cause false alarms. However, there is no monthly fee to use this camera system and the flexibility the S4 offers is a great way to surveil your property.

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Quality and Tracking w/ No Monthly Fees

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufyCam S4 is the best wireless security camera I’ve ever used. There are so many features it’s hard to talk about them all in one review. Even if you’ve used eufy cameras before (as I have) and weren’t completely impressed, the S4 is absolutely worth another look. The most impressive feature is how well it tracks subjects. I have mounted mine so the fixed wide-angle camera overlooks my driveway, while the motorized bullet cam can spin around to monitor my front door. As delivery drivers walk up the driveway, the bullet camera will swivel around and follow them all the way to the door. I can clearly see where packages are placed, and the camera continues tracking them back to their vehicle. What’s even more impressive is that it’s tracking the next-door neighbors’ deliveries as well, zooming in with enough clarity to see their faces as they walk up and down their driveways. I’ve been equally impressed by the motion detection improvements that the radar and PIR sensors add. I have some existing eufyCam S330 cameras, and although they are good cameras, their effective motion detection range is short, maybe 15 feet. The S4 is detecting motion all the way out to the street. I’m now getting events recorded for every vehicle that drives by, something my older cameras simply couldn’t do. Detection is also faster, as the older cameras would even miss delivery drivers if they ran up the driveway and back fast enough. In the app, you will see both the fixed and movable viewpoints at the same time. You can manually control the movable camera. You can set up activity zones, adjust motion sensitivity, and set which events to record and notifications to receive based on what type of activity has been detected, such as humans, vehicles, or pets. I only wish it had package as a separate detection type because I want to be notified of each package (so I can go grab it) but record all other motion in the background. The S4 can be used as a standalone camera or as part of a network of cameras when connected to a HomeBase S380. I’m using it with HomeBase, which allows me to store all my recordings locally on a 1TB SSD drive, and enables the cameras to share facial recognition data. The snapshot feature allows you to configure the camera to capture images at set time intervals. When reviewing an entire day of activity, this fills in the gaps where no motion was detected. I really like this feature as it gives me a timelapse of an entire day which makes it easier to understand the day's activities. Battery life and solar performance have been excellent. I’ve only had it a few days, but I’ve never seen the battery dip lower than 80%. The solar panel can be attached directly to the camera or mounted elsewhere and connected with a cable. A huge plus is the removable battery. As the battery eventually begins to degrade in a few years I can simply replace it with a brand new one. Best of all, you get all of this for just the price of purchasing the device. While eufy does offer subscription plans with active monitoring or cloud backup, all of the core functionality is available for free with local recordings. No monthly or annual fees. The only downside is that it is a bit bulky. It’s not a camera that you will be able to hide if that is what you are looking for, especially if you have the solar panel attached to it. Pros: - No monthly fees - 4K fixed zone wide angle camera - 2K 360 degree pan-tilt-zoom to follow motion - AI-powered tracking and 8x zoom - Works with or without eufy HomeBase - Excellent distance motion sensing capability - Solar-powered and includes 5.5w solar panel - Night Vision - Local Storage Support - 24-7 Recording Support - Removable rechargeable battery - 2-way audio communication - Warning Lights / 105 db Siren Cons: - Bulky, not discreet Overall – the eufyCam S4 is an outstanding solar-powered outdoor camera that provides intelligent motion tracking, long range detection, and excellent video quality, all without any ongoing subscription fees.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera not charging

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new.. worked 1 week, solar doesn't charge unit

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature Packed!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so when it comes to security cameras, the biggest factor for me is whether features are locked behind paywalls. Thankfully, that’s not an issue at all with the Eufy Cam S4! Every feature can be fully used without paying for a subscription. Video playback, local storage, motion detection—it’s all included. And if you need more memory than the camera itself can hold, you can grab the hub that stores up to 16TB of data. I 100% recommend the hub if you plan on using more than one Eufy camera. Now, about the unit itself: this camera isn’t exactly discreet. It’s a little bulky, but honestly not too bad. I don’t care if people see that I have cameras, but if you do, it’s worth noting. On the plus side, it feels extremely sturdy and well made—I can easily see it holding up outdoors. Installation was straightforward, and I really appreciate that I can place the solar panel wherever it gets the best sun without compromising where I want the camera. Speaking of, I absolutely LOVE that it charges through solar power. I live in a very sunny part of the U.S., so keeping the battery charged is no problem. If you’re somewhere with lots of cloudy weather, though, it might be more hassle than it’s worth. For me, not dealing with wires is a total life saver and has saved me so much headache. The one thing I’m not thrilled about is the frame rate. It records at 15 FPS, and even with 4K resolution, I notice artifacting more often than I’d like. I really wish it had at least 30 FPS, and I’d be ecstatic if it hit 60 FPS. Overall, this is a great product. Easy to install, simple to keep running, and no subscription nonsense. At this price point, it’s hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ai performance, Tracking performance, Video quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture quality and accuracy when detecting people, animals or vehicles. Nice AI tracking

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    stay powered with just a bit of direct light

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the eufyCam S4 Triple Lens system over the last month has been more than favourable. At first, I thought the tri-lens approach would be another gimmick, but the combination of both 4K bullet lens and 2K PTZ (pan-tilt-zoom) camera was a surprisingly good design. The fixed lens provides a consistent wide-angle view of my driveway, and the auto-tracking PTZ has followed people walking through my front yard fairly well -- though there are times where it seemed to take longer than expected to track someone, it still captures what I need. The solar charging has been a huge relief. Even though the winter sun has not been kind, the camera continues to stay charged with very little sunlight impacting it directly. Installation was easy; however, I did make a couple mistakes aligning the solar panel (LOL). I was also really impressed with the speed of the AI built into the camera, and I don't have to pay for any monthly fees for footage storage (seriously). The image quality of both day and night video is sharp, with the deterrent light and siren being extremely mild, but loud enough that an intruder may reconsider his actions. One thing you may consider is investing in larger back-up storage down the road; 32GB can fill up quicker than anticipated. Overall, it's a camera that does everything it says it will do, and I don't feel overwhelmed trying to use it. It's not quite perfect, but it comes borders on perfection more so than other cameras I've tried.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great home camera platform - no monthly fees!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy continues to be my favorite security camera platform for home use. One of the best parts, which I routinely point out to friends and family, is that there are NO MONTHLY FEES! You pay for the camera once and that’s it. Eufy doesn’t nickel and dime you for storage, features, remote access, or anything. That alone would make it worth overlooking any minor flaws, although there really aren’t many (if any) to overlook. I was skeptical that the fixed bullet cam would really bring much to the table, but I was wrong. When someone (or something) is detected, the 2k PTZ camera can zoom in and track that object. The tracking can be a tad choppy at first, but once it gets dialed in it’s pretty smooth. Meanwhile, the bullet cam keeps recording the big picture at 4k to ensure nothing else is missed. Another cool feature with this is the ability to have the bullet cam monitoring a bigger area while the PTZ camera is watching a different section. You could then (if you wanted to) set it up so that the PTZ camera would pan and zoom to anything the bullet cam detects. The external solar charging is also great. I put the camera up with only 60% charge and it pretty much stayed at 60% with 4 overcast days. After one day with decent sunlight, it went up to 80%. If you have any hard to reach locations (as long as they have decent sunlight exposure) this camera could run indefinitely. Even if the camera location happens to be under an eave, you could choose to mount the solar panel separately, providing solid charging capability. The 4k recording is excellent and provides great detail. Night recording is very good as well. If you choose to have the light activated when events are detected after dark, you’ll also get good color. Personally, I don’t care to activate the light, so I get black and white, however it has excellent quality. Installation is very simple and basically entails two screws to mount the bracket, slide the camera on, and then two locking screws. If you already have a Homebase 3, pairing is quick, simple, and trouble-free. If you don’t have a Homebase 3, no worries as the S4 can also utilize wifi instead. You do miss out on a few features without the Homebase 3, like facial recognition, cross-camera tracking (if you have multiple Eufy cameras), expanded storage, and 24/7 Smart Snapshot. Nothing earth shattering, but something you might want to consider. Overall, I can’t recommend the Eufycam S4 (or any Eufy camera for that matter) enough. Eufy is always my first recommendation whenever someone asks me about home security cameras. You won’t be disappointed!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    I really needed this new version, simply amazing!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So one of my cameras that's posted up very high on the house, went out...and I waited to replace it. Once I saw this new model from eufy, I knew I was going to get it. The older model eufy up there, has been in place for over 5 years. It finally stopped. It was solar powered too, but was a different model. This one is simply amazing. It has a 360 camera, AND a fixed camera. I can see a lot more in view with this one in comparison to my older one. It has a much wider field of view, and looks amazing in 4k. The bottom camera can be set to track EVERYTHING, so I have it set up that way. The built storage is a nice touch as well, so no need to change an SD card like the older versions. I have mind synced to my main box as well, so I have hundreds of gigs in storage. I like that. The cameras is battery powered, but comes with a solar panel. This is a HUGE win for those mounting it up high on their home like I did. No need to ever get up there again. To install this camera is super easy, and went up fast. I had to drill some new wholes, but I'm okay with that. It sit so high up, no one will even notice. They are covered by the camera anyway. Everything comes in the box for a quick simple install, so even the most basic of skills can do it. Software setup is really easy, just follow the instructions in the app, and you are golden. Overall, this is for sure a wonderful upgrade from some of the older versions they have if you are using one of them like I was for the last 5 years or more. This is a must buy if you have eufy products.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a cheaper model. Love this one. Better views and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking performance

    Rated 5 out of 5 stars

    Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product and technicians who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing. Now we have all areas of our yard covered with no problems. We never miss a package being delivered or stray animals rummaging through the garbage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this security camera. And its great you dont have to pay a monthly subscription!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice out door camera. Picture is so clear. I recommend this camera for you your home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding use very happy with the product and service of installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I Expected it hard to use and play is poor

    No, I would not recommend this to a friend