Customer Ratings & Reviews

Person detected (when not) in the middle of the night. It gave me a few scares and I decided to return it back to Best Buy.

Don't buy this camera. Wait for an improved version. The concept of this camera is great but the real capability and execution of its performance is poor. The camera won't pick up vehicles driving into my driveway nor on my street. (Garbage trucks, delivery trucks, and other regular vehicles). The motion sensor on this camera is the weak link. This camera should also be 4k, but it's not. I hope that Eufy will significantly upgrade this camera in the near future an charge more for the enhanced abilities. Until then, I'll suffer with missing significant motion activities in my front yard. Don't buy. Wait for an improved version.

It will be a roll of the dice as to whether or not this will work for you. If you have Xfinity Internet service definitely do not buy this. I bought this camera and a video doorbell camera back in June 2024. For about six weeks they worked flawlessly, then started going off-line, ending up staying off-line and never working again. I wanted these to work so much that I bought a more advanced doorbell from eufy. that one didn’t even work right out of the box.

Bought thought it would be an upgrade from the ring. Was good for a couple of days reached out to customer service and they started out like they wanted to resolve the issues but all they wanted me to do is reset it every day. Who wants to climb a ladder every day to make their security camera work

Often when I open it up to view the current camera I get an error notification and to retry which I do and same error message. When I get a notification of movement, I go to view it and it states that it failed to load video clip and to pull down to update and it keeps repeating the same message after refreshing.

Nice camera with dual lens to help with visual clarity. Build quality is top notch and looks to withstand the weather for many years to come. install was easy. Just locate position and install - the locate the solar panel to a prime position. There is a lead to move this around the corner or over the eaves if needed. Being solar powered means no need to have an outlet available for the device. Pick the best spot!! Picture quality was good and had ample zoom capabilities for enhanced views. Easy to setup app for remote access. Night vision was good and able to see out quite a bit. Manual states 50 ft but I was able to have good view a bit further. Camea provide 360 degree rotation with 70 degree tilt provides a nearly complete field of view around and below the camera Over all a great camera that provide easy installation and good picture quality. Storage is local on the device at 8GB but you can upload to a central hub to increase storage or go to cloud storage for a small fee.

The camera is good camera. But this not what i wanted. I ask saleman for 24/7 recording camera. Not happy at all. So far it doesn't have 24hr button on it. Unsure what do with it.

Not as Efficient as Promised I purchased the eufy SoloCam S330 expecting advanced AI performance for tracking and sensing. Unfortunately, the AI falls short of expectations. While the camera claims to have smart tracking features, its accuracy and responsiveness are inconsistent, often missing crucial moments. If you're looking for reliable AI capabilities, this might not be the best choice.

great camera for watching human. will not detect pets or vehicles by themselves. only detect if human was in picture

I bought it to compare to Ring. Ring is pretty much the bottom of the barrel so i thought a 3K camera wow, must be great! Dual lenses too! The actual truth is it runs at 15 frames per second. It is under processing and rhe motion detection misses a person from 10’ away. Then it randomly picks up a person and misses everything else. Do not buy.

With the assortment of cameras and systems on the outside of my house, I have to say the Eufy SoloCam S340 is my new favorite, easily able to replace two existing mounted cameras due to the 360 degree PTZ and AI tracking. The SoloCam S340 is a battery operated security camera that comes with a solar panel to keep the battery charged. Having no wires, your installation location is only limited by the strength of your Wi-Fi which the app will help you determine. Installation was simple, with the included template and a few screws. Setup with the Eufy Security app was smooth - connecting the camera to my Wi-Fi in just a few steps. The dual lens setup gives you both wide angle and zoom video at the same time along 8x physical zoom. I found video from both lenses to be outstanding - colors were bright and clear. I can clearly see everyone walking on the sidewalk about 40 feet in front of the house. Night vision is available in color with the built in spot light and black and white with infrared lighting. I feel the b&w for night use yields a better picture than color but both provide more than acceptable footage. Ultimately though, the reason you buy this camera is the pan & tilt function and deservedly so. With 70 degrees tilt and 360 degree panning along with the dual cameras, this one unit now covers the entire front of my house. Oh, and to make the movements even better, it has on-board AI tracking that follows subjects through its field of view - and it works great! The AI tracking accurately follows everyone walking up and down my front walk. The PTZ motors are silent to not draw attention. I like that you can select up to four preset camera positions to quickly point in specific directions like a door and sidewalk. Motion sensitivity lets you define specific areas to monitor to help prevent false/numerous false notifications. You also have a choice in how you get notified, either just text, text and a thumbnail The S340 is capable of two-way communication. The onboard microphone is sensitive and clear. The speaker is easily understandable but tinney. The S340 has fully customizable security modes that allow you to configure what happens when motion is detected including sounding the built-in siren and flashing the light as well as notifying a monitoring center when paired with the Eufy HomeBase/protection plan. You can also pair the S340 with Alexa and Google. Both options connected to the accounts however, Google was unable to connect to the camera. The battery is rated to last up to three months between charges which makes this a great camera even before you add the solar panel. My location only gets the morning sun which is enough to keep it fully charged. The app has a power manager setting that allows you to customize between optimal battery life or optimal surveillance and has a solar dashboard to show you a graph of battery trends and green energy. There are no user serviceable parts in the S340 leaving two issues for me. The camera comes with 8GB on-board memory which should be more than enough for saving months of video. While this is upgradable, it's a bit deceiving since the upgrade path is by purchasing the Eufy HomeBase 3 which can handle up to 16 terabytes of storage. On the plus side though, the HomeBase 3 is currently available for less than $100 and by adding it you also benefit from additional AI features like person identification and Eufy’s Edge security ecosystem. The second thing is the battery. This is not replaceable meaning that when it dies the whole unit becomes E-Waste and will need to be replaced. Overall I love this camera and in addition to converting to the Edge ecosystem, I highly recommend it.

My solar panel no longer works after a year! One month out of warranty. :(

It sucks! It doesn’t pick up movement all the time and it does what it wants to do I don’t like this thing at all

Does not catch long distance motion. Not very good for home use. Not reliable for a 24/7 activity. In other words, this camera sucks.

Not compatible with my internet did not know that until i got to the install So might be great, if you can use it

I'm always looking for a good wifi camera that requires minimal upkeep. This new SoloCam S340 surpassed even my expectations. This camera requires absolutely nothing because it's solar powered and includes 8Gb of internal storage. It comes with everything you need to install, including screws. It looks like Eufy is taking a page from the smartphone handbook by having separate cameras for wide angle and telephoto rather than a single camera with mechanical optical zoom. It makes it more effective because you can actually set it up to record in split screen thereby seeing both the surrounding area and the subject in detail. This is the first solar powered camera I see that incorporates pan and tilt features making it very useful at covering a wider area. With this camera, you don't have to worry about blind spots when your subject moves outside of the field of view. The use of advanced AI human detection works better than other cameras I have, minimizing false alarms like a car driving past or an animal. You get sharp recordings day or night with 3k resolution on the wide angle camera and color night vision if you enable the 100 lumen spot light in the app. The Eufy app connected easily to the camera and the onscreen tutorial made it easy to find and access all the features. I was able to preset a resting position and setup the dual screen recording. The two way audio is clear and I don't get an echo like other cameras. The color night vision enables the spot light automatically, but the in-color field of view isn't limited to the effectiveness of the light, the full distance is in color, even the sky. I used the mounting bracket and supplied screws to mount the camera on a pergola post near my pool at about an 8ft level. I mounted the solar panel directly on top of the unit since I had good visibility. I like that the panel can be mounted in a different location with the included 10ft usb-c cable, in case you're installing it under an eve or something. I haven't found any faults in this camera, definitely worth it.

Very bad camera the signal is poor and the battery for the solar panel does not charge efficiently which means it’s always dying

Nowhere in the description does it say under 32 degrees batterys will not charge!! Do not get these. Best buy is not standing behind their product and i am stuck with these now. Terrible service.. lost a customer

I really like this camera. It give you so many more options on places to put it because it pans and the automatic tracking works surprisingly well. The picture quality is great. The double camera setup is a little interesting to view but is handy to have the zoomed in view. The nightvision works well and the camera still tracks well in the dark. There is a wide range of settings you can adjust to customize it to fit you exact setup or expectations. I like being able to adjust the motion detection range and the phone notification options. I will say this definitely needs to be hooked up to the solar panel. The panel does a fine job at keeping it charged. I have several other battery cameras and they last anywhere from 3-6 months between charges. This one seems to last about a week if it's tracking frequently and no solar panel. I think that's more than enough to cover for winter weather where it won't be getting as much sun. The app is also getting better with every update. I used to be annoyed by a few little things or connectivity problems but it's been pretty consistent over the past year so I'm happy with the system. I also really like that they gave it the option to connect straight to WIFI or to link up to a Eufy Homebase if you are adding this to an existing system. My Homebase is older (I think this one only links to the Gen3 Homebase) so I set it up connected straight to my WIFI. Even being connected through a different path it still shows in the app the same way the other cameras do. Overall I'm really happy with this camera and I think it will work well to round out my camera system. I would definitely recommend it.

Poor performance, Very unstable connection it says it records pictures of the sensor for human body but it does not record nothing most of the time, around 90% or more, fails!!