Customer Ratings & Reviews
- Model:
- T82101W1
- SKU:
- 6430218
Rating by feature
- Video Quality
Rating 4.9 out of 5 stars
- Mobile App
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent video quality and ease of installation of the Smart Wi-Fi Add-On Video Doorbell 2K. However, some users have noted that battery life could be improved, and motion detection sensitivity may need adjustment depending on individual needs and placement. The battery's longevity appears to be affected by the frequency of motion detection events. Overall, the positive feedback on video quality and ease of use outweighs the concerns regarding battery life and motion detection.
This summary was generated by AI based on customer reviews.
Ding Dong!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best security doorbells on the market. Build quality is great and flexibility of setup in the app is great.
I would recommend this to a friend- Cons mentioned:Motion detection
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t catch a lot of motion, disappointed in how little it actually does catch and record.
No, I would not recommend this to a friend Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient to add on to the other kit with the doorbell and homebase. Great quality product.
I would recommend this to a friendbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item fast delivery just what i needed and works fine
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. i like that the door bell rings to my phone
I would recommend this to a friendPicture perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the right price. Makes home security a must have.
I would recommend this to a friendAbsolutely love it should have bought years ago!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it wish I had bought this years ago!
I would recommend this to a friendDidnt work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The programing procedure didnt work or pair up the code was incorrect returned the item
No, I would not recommend this to a friend- Cons mentioned:Battery life
Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell has been nothing but problems dince day one! Now the batrery gave out its dying within 3 days or less of a full charge. Eufy use to make good products but with my recent experience with their cameras and now this doorbell i will start looking for better durable products its not like they are cheap!!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
I understand your disappointment in this situation. Please note that battery life varies, depending on how many times the doorbell is triggered, recording time duration, and environmental temperatures. In most common scenarios, a fully charged doorbell can last for 180-day. eufy battery doorbell test was done in the following conditions:
- Temperature: 68°F (20°C)
- 10 motion detections per day
- Recorded for 30 seconds each time motion was detected
- Standby power consumption was included during the usage time
Battery life varies and depends on the number of times motion is detected, recording time duration, and environmental temperatures.
In this case, may I trouble you to try the following troubleshooting tips?
-Choose the Balance Surveillance working mode. Step: Devices- Power manager. In this mode, the power consumption of the battery will be reduced, but it may also cause some motions will not be able to be detected.
-Select ""Human Only"" instead of ""All Motions"". Or decrease the sensitivity. Steps: Devices>motion detection>sensitivity level
-Set up or narrow the Activity Zone to filter the false positives.
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!