Customer Ratings & Reviews
- Model:
- E82101W3-99
- |
- SKU:
- 6404967
Customer reviews
Rating 4.5 out of 5 stars with 639 reviews
(639 customer reviews)Rating by feature
- Video Quality4.4
Rating 4.4 out of 5 stars
- Mobile App4.2
Rating 4.2 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the excellent video quality, ease of use, and impressive battery life of the Smart Wi-Fi Video Doorbell. Many also appreciate the straightforward installation process and the included storage options. However, some users find the motion detection unreliable and experience delays in notifications or app response. A few also commented on the doorbell's larger size compared to wired models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine, good quality pictures and notifies me quickly when someone comes within range of the doorbell
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 4 out of 5 stars
Eufy Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. had to set the bounds of the area just to my porch to restrict the street traffic from setting it off.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this video doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video doorbell on the market! Easy to set up, easy to use, and you can’t beat not having to pay a monthly fee!
I would recommend this to a friend Rated 4 out of 5 stars
Not yet fully integrated with Google Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this Eufy Smart Door Bell and would have given it 5 Stars IF it can be more integrated with Google Hub. I was hoping that it would announce and show the live camera stream when someone presses the button, but it doesn't. I contact Eufy and they said it's not yet available and they don't know if it will be available anytime soon. You can still integrate it and view live streams from your Google Home, but not the announcement like Google Hello does.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Best Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides a great clear picture of my door and I get timely notifications with little lag.
I would recommend this to a friend Rated 5 out of 5 stars
POV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell for catching moments that i wish i could have seen in person. This camera records a clip of up to two minutes when motion is detected, but can severely drain the battery the longer it records. The distance to recognize motion can reach i think about 18ft somewhere around there, but the reach is good and my complex didnt have doorbells so this was great to add the the chime it comes with so we can always be alert of whats going on.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Videodoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video and voice local storage . No Monthly FEE . Best notify “Human” at door bell Excellent product...5 stars.
I would recommend this to a friend Rated 4 out of 5 stars
Breakdown of Eufy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on experience of a week or more I must say I am pleased. The two gentleman, whom I will call Paul and Tom set up the system with ease. They were able to answer questions, and gave me confidence that I (who is not particularly interested in technology) would be able to manage the system. Although I lacked change that particular day, I inquired if I could drop something extra for their work Of course, I was told that the rating itself is satisfactory, whenever I received it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!! Easy to set up and a nice feature for peace of mind. I am going to purchase another for my friends house.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Great doorbell. Horrible battery life.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. Clear video, good notification, Horrible battery life. Takes an entire day to charge. Today is been on the charger since 530am at 12pm it is only at 32%. Recommendation if you can deal with having to charge it every 2or3 weeks for a day yes I would recommended. Video and speaker quality are great.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality seem higher than my Eufy cam 2, ring sounds seem very responsive.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Good doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell. High quality and no issues with connections. Nice option in a crowded field of devices.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Awesome product, battery life isn’t great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the integration with Apple devices. No monthly fees! Great video quality but battery life isn’t great.
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 3 out of 5 stars
Great for no electric hook up - spotty recognition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Like the ability to set up without an existing doorbell or electrical hook up is a huge plus. The issue I had is that I could not get the unit to pick up approaching people coming to door - tried various settings - was just inconsistent. In reading all other reviews for others - not sure anyone is happy with the ability to pick up people with great ease.
No, I would not recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy installation. App is also really good. Ready to expand the system!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell! It has a lot of great features and works really well. Picture is great too! Highly recommend!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best camera in market.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cam. I could have said best but, no security camera out there is the best. Great wireless security camera
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality and gives very fast alerts. would buy again
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Video quality
Rated 1 out of 5 stars
More difficult than it needs to be for home owner.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this purchase. First let me say once it is installed it performs the intended function. Installation was unnecessarily difficult. In trying to figure the instructions out I was struggling for an adjective to describe them “cutesy “ come to mind. The directions are limited. The app has instructions unrelated to the device and it’s packaging. One example is using the QR code to activate the doorbell unit. It is supposed to have code on the device packaging. It is not there. Supposed to be on the back of the doorbell. It is but it is lightly printed black on black. It took a half hour of experimenting with different light sources (a very bright, pure white LED worked.) the sync button must be pressed to pair the bell to the base. The clarity of the directions and the quality made a simple thing more difficult than it should be. The structural installation was more difficult than needed. A wedge is provided for horizontal adjustments. Our installation required vertical adjustment or it would have shown the porch ceiling. Plastic construction shims solved that problem, glad I had them on hand or it would have been an additional inconvenience. The next issue is that the sync button on the back of the doorbell is located right next to the electrical connector and the first three times we installed the unit a wire touched the button and erased the unit connection to the base. May be a design improvement opportunity to separate them. Or point that out in the installation instructions. This was significantly more difficult than it needs to be. This is the first time I have had any issues installing anything. The device works fine once it is installed, video good, audio good, app is a little convoluted but that will work out over time. Perhaps it is intended for professional installation but I did not see that prior to purchase.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thanks for sharing your experience. We are sorry for the inconvenience caused when you install this item. We attach importance to each customer's experience. I will forward this issue to the relevant team to make improvements in the future.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. Please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973 if you have any other questions. We will always be more than happy to assist you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simple to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the add on camera. Very simple installation. Connected first time to my wifi without issues.
I would recommend this to a friend









