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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the excellent video quality, ease of use, and impressive battery life of the Smart Wi-Fi Video Doorbell. Many also appreciate the straightforward installation process and the included storage options. However, some users find the motion detection unreliable and experience delays in notifications or app response. A few also commented on the doorbell's larger size compared to wired models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 639 reviews
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a wireless doorbell to work with my Google eco system. After looking at almost all of them I landed on the Eufy doorbell. So far so good, no issues here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason why I love this door bell camera because there is no extra monthly cost attached to it. Door bell video content will be stored in the base not in the camera doorbell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research on which brand to go with for a new security system. I was torn between Arlo and Eufy, and decided to go with Eufy because of the superior picture quality and locally saving videos instead of pushing it to the cloud. Quite frankly, the picture quality lived up to the expectations. Sadly, nothing else about it actually did. The locally saved videos were a bit of a pain and impossible to scroll to a certain point. That's more of an annoyance than anything. Bought this along with the Eufy add-on security camera. Setup was very easy. Installation of the doorbell wasn't bad. I had upgraded/replaced the transformer for my doorbell and decided to hook this up to the low voltage wires already present and working. My disappointment started with the doorbell's motion detection response. By the time it started recording, I was already walking away from the door. I played with the sensitivity settings and motion zones, but it was always too late. I hoped that creating an automation via the add-on security camera would improve the response time (detect motion -> trigger doorbell to start recording also) but that also required that camera to... actually detect something (it didn't). I really wanted to like the system, but I removed the doorbell and the camera, boxed it all back up, and returned it the very next day. Even after all the research, I came to the conclusion that this isn't it.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this. We do hope you could get in touch with us and give us a chance to address your issue before you returned the item. We offer a 12-month warranty for this product, plus lifetime technical support. We would try our best to sovle the issue for you.

      If you have any further questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973. eufy

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and I love it. But I wish there was a grace period in the app with motion detection so I don’t get alerts every 2 seconds when taking out the trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be careful of the screws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice doorbell. Note that screws are really bad and I got both of them stripped even with manual screw driver. I have to buy a oscillating tool to fix it. Be careful ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for battery doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for homes where wires may not be available. Battery life is approximately 2% drain a day with normal use. Recharging is easy and takes a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, purchased for use on an apartment which could not be hard wired. Stores video clips with no additional charges/monthly fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Eufy video doorbell. It notifies us when someone come up to the door and we don’t have to subscribe to any service. All you need is an app on your smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are very accurate and I love that it doesn't have to pay monthly fee. Also I like the way the camera takes a picture of person once it gets a good facial shot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera, if you can get one that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These doorbell cameras work decently— that is, if you can get one that actually functions. Both the doorbells and the homebases are of low quality control, so we had to send back two defective sets before our third one worked as it was supposed to. You will be getting a good doorbell camera eventually, but it may be a big headache of dealing with Eufy/Anker until they send you one that actually works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems around our area. So I went shopping for security for my home. This Efuy system was on sale so I got it and it works great. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product fulfills so many functions that makes your life easier, brand and quality guaranteed, Eufy excellent products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this so far but it’s only been a few weeks. I don’t think the battery will as long as they say though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sometimes delayed alerts

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for no subscription based camera. Sometimes the alerts are delayed by like 5-10 minutes which can be annoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good system. I sometimes have issues with the proximity sensor. But I like that I don't have to pay a subscription with this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive video quality and a good app to go with it to control it. I love the notifications and feel a lot more secure with it. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I can view my camera anywhere with internet access. No subscription necessary so that’s a bonus for me. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the eufy wireless camera as well. My wifi is pretty good so I don't experience too much lag. Awesome for a wireless system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dorbeel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product I really like it works perfectly I totally recommend it to all people who want to buy it, I invite you to buy it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, my home base unit was defective out of the box. I was unable connect the unit to app.i contacted Eufy support and they offered to replace the unit. i was disappointed to get the bad unit out of the box and didn’t want to wait for replacement unit and lose option for returning to best buy so i decided to decline the replacement. i may try again at a later time and i am also looking to try the floodlight cam by Eufy.

    I would recommend this to a friend