Customer Ratings & Reviews
- Model:
- E8220111
- SKU:
- 6460112
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the excellent video quality and ease of use of this Smart Wi-Fi Video Doorbell. Many appreciate the long battery life, simple installation, and local storage options, although some users experienced inconsistencies with the motion detection and notification system. The wide field of view and good night vision were also frequently praised.
This summary was generated by AI based on customer reviews.
Return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not expect to receive a notification when someone is at your door until after they have left.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Please choose the ""most efficiency"" mode of notification. Step: Devices- Notification- Content Extension of notification when motion detects
-Be sure your phone is not in power saving mode.
-What happens when your phone is connecting to different wifi?
-Try to log in the eufy security app on a different phone to see if the same issue happens.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!