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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 492 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the excellent video quality, ease of use, and generally good battery life of the Smart Wi-Fi Video Doorbell. Positive feedback also highlights the straightforward installation process and convenient storage features. However, some users experienced issues with motion detection reliability and connectivity. A few customers also noted limitations in the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 492 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy cameras work great. I have had them for several years. I just added this and it was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I see you....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice doorbell and I like that the views are saved locally. Sale price was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell secuirty and seeing the video through the app took a clear video.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who is visiting your home when you are outside do you wanna see with quality pictures only check it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product Nice audio and excelente camarera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for awhile now. Pros: Good picture Charges quickly and battery lasts a long time No monthly service fees or subscription Cons: Doesn't catch movement or people sometimes no matter what or how I change the settings

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a wifi that is 5g or more, this product won't be compatible with your network. You'll gave to have a 2.5g wifi network for it to work. Other then that camera quality is great.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Storage, Video quality

    Rated 5 out of 5 stars

    good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this for the price. I know there are china security concerns but at the end of the day I dont care. lol It does the job I require it to do, gives me quick alerts, sound is good to talk to delivers, holds enough storage all for free and what they can see me mow my lawn? thanks china

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Greta product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this doorbell becausei already the eufy cameras and i loved them, this has way better quality images compared to arlo and free video storage

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camara love it is good quality and best buy have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a doorbell to see who was at the front door because as an older person with all that is going on in everyday life, I just don't open the front door when someone knocks, I want to see who it is, so I decided on the eufy 2k doorbell. It solved the problem. I can see all who come to the door and if I'm out it records all in range. It was the best decision I have made for security.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Smart Home System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell, the motion sensing and Audio/video quality is top notch. Works seamlessly with my eufy smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Techlover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very datetime safety conscious and i love surveillance technology. This camera is clear and the radio feature is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I soy with my little eyes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spy on you neighbors. Record burgelers. I hope mine makes the local news, and then we bust the perp with 1080p clarity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2k doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking for a non subscription Doorbell and found this, video response is fast and quality is good. storage is inside the chime

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The video is excellent. Awesome door bell and being able to speak with the person at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to install and get the app on my phone. The program is also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this doorbell camera. I like it better than the Ring. Easy to set up and gives a better picture.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your time and your money and don’t buy this. I was excited to try a brand other than the big names and loved how this setup works. Unfortunately the camera does not pickup people!! I’m on my second unit. The first one worked great for about a month before the battery started draining uncontrollably and wouldn’t charge. Then it stopped picking up people coming and going and started picking up a flag blowing in the wind 82 times in one day. I thought I had a defective unit. Eufy support walked me through troubleshooting steps (to no avail) before suggesting I turn off the camera and just use the doorbell—which was pointless. I bought it for a camera—not just a doorbell. They ended up shipping me a separate unit. So far the battery is doing slightly better than the last, but the camera is not. In one day, a UPS man, a FedEx man, and one of my kids all came to the door, and the camera has yet to notice them. We come and go from our house all throughout the day. Sometimes it is triggered by us and sometimes it doesn’t. Sometimes despite our movement, it shows no activity all day. Which is scary if you’re depending on it to let you know if someone is around. Looks like I wasted my time and money and will still likely have to go with a Ring camera. So maybe my review can help you skip the same trouble I went through. I will say that we purchased an outdoor wired camera of theirs for another area and it works great! Catches all the movement it is supposed to. But this doorbell cam doesn’t even come close to it. Very sad.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this camera

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is amazing and you do not have to pay a monthly service

    I would recommend this to a friend