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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the excellent video quality, ease of use, and generally good battery life of the Smart Wi-Fi Video Doorbell. Positive feedback also highlights the straightforward installation process and convenient storage features. However, some users experienced issues with motion detection reliability and connectivity. A few customers also noted limitations in the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 494 reviews
  • Rated 3 out of 5 stars

    Ok but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Im still trying to adjust sensitivity. Takes so many pictures. Since my home never really had a doorbell it works fine for that. I did have the opportunity to hardwire to 18 volts. So far so good. Is it worth it? It is really up to you. Look for a good sale. I would advise not to run strictly on battery in high traffic area . Battery will deplete quickly

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our doorbell! Works perfectly & was super easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item! I upgrade to this item and cant wait to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy is still in the box. I have tried to have one of your partners do the installation, Manada, but you will not allow me to choose my installer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. I have this door bell camera along with the other cameras by Eufy. Constantly goes off line after a couple of weeks from being installed. One camera stopped working completely then it started working two months later on its own. I left the system installed because I think it is still a deterrent however, I will be replacing this system with a more reputable system

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doorbell/chime was easy to set up and works better than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy doorbell camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a good battery life so far. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product. The coverage area is amazing. It alerts pretty quickly when someone is walking up to my front door. My other system was delayed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great low cost security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters new home. Setup was easy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the video doorbell and it has lived upto my expectations. I also like that you can customize it to record either when someone rings the bell or when it senses motion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I expected.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SImple, and does not need a subscription for video!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good video picture.,.....................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Storage

    Rated 5 out of 5 stars

    Great quality & doesn't require a subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love eufy security cameras because they don’t require you to pay a monthly fee to store your recordings like Ring, Arlo, and other brands do. If you don’t own any eufy products but need a video doorbell, I highly recommend this model, since it comes with a chime which also serves as a base station with built-in storage. The capacity is enough to store at least a few month’s worth of videos, depending on how often the doorbell detects motion. The battery on the doorbell also lasts at least a few months. It’s very easy to remove when it needs to be charged. Another advantage of this doorbell is that it can be connected to the eufy HomeBase 3, which is eufy’s newest base station that you can also connect all of your other eufy cameras to. I own several eufy cameras, so once I upgraded to the HomeBase 3, I switched the doorbell to use it instead of the chime that came with it. This way I can store all of my videos in one central location. Although I lost the feature of the chime that lets it ring like a normal doorbell, I connected the doorbell to Alexa. So now my Alexa speakers throughout my house alert me when somebody rings the doorbell. Regardless of whether this is your only eufy device or you have several eufy cameras in your home like I do, this doorbell is a great product that works very well and has excellent video quality. I highly recommend it. If you already have a HomeBase 3, you can buy this video doorbell without the chime to save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third time the charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. This was my third purchase trying to find the right video Doorbell. Like they say third time the charm. It's not a perfect video Doorbell but it does everything quite well. The other similar purchases only seem to me, to have at a minimum 1 or more glaring problems that obviously didn't work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi door bell...the 2k is awesome quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security door bell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions and installation only took minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been great! Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Value Doorbell no Monthly fee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, but might have something buggy with the Android app, it's not ringing. Still waiting on support to see what's wrong. other than that good build and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love this doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell it has been the best one. I have tried a lot of different ones, and this has been the best one yet.

    I would recommend this to a friend