Customer Ratings & Reviews

Replaced our Ring with Eufy and I'm very pleased with the tilting function. It catches less street movement so I'm not getting useless alerts all day.

love it makes me feel safeand secure within my life

Super easy to install, wireless reception is good. The options for doorbell ringers isn't great - but it works.

Great quality, I’d highly recommend these for every home owner

Eufy my best product I have almost all the  system

Went to the store only to find that the specific item I was looking for was not there. Went home and ordered from the convenience of my home via my computer.

I have used this video doorbell for a week, and it has worked flawlessly since the day I set it up. I used to have a different brand installed, which worked most of the time. Sometimes the chime would work, and sometimes it wouldn't. The doorbell itself would lose connection, I was constantly rebooting the device, when it worked it would have extremely long load times and when I had shared access to it with my wife, it was very rare that either one of us had access to any of the features. After saying all that, the eufy Video Doorbell is exactly the opposite from the old video doorbell. The eufy doorbell works perfectly every time I log into it. The video quality is great, the chime works every time, and we both have access to the app and features. I have been extremely impressed by the quality of both the physical product and the digital features. You also have access to features that other brands only unlock once you pay their subscription fees, like setting up detection zones, automation commands, Geofencing and advanced AI features to limit false detections. The detection zones let you outline an area in the live video feed in which you would like for the device to constantly monitor ,ignoring the other area outside of the outline to reduce triggers from neutral areas like a busy street. Automation commands are nice to use if you have other eufy security cameras and devices. You could set up a trigger like a door or window sensor, if they go off, then you could turn on recording for all cameras and set off the audible alarms. You could set up different automation scenarios based on the devices you have. Geo fencing works by acknowledging when a GPS enabled device, like your smartphone enters a particular GPS designated area. Like when you arrive home, you and your device are recognized as entering the "home" area, or when you leave the area. With this feature you can set up a kind of automation, if you have other cameras or security devices to turn on or off automatically when you enter or exit the area. If you just have the doorbell this feature probably will not be relevant as you would want the doorbell to work all the time. The advanced AI works hard to try to eliminate false triggers by looking for human features or figures in the detection zones. So far mine has been pretty spot on, I have not seen any notifications for leaves or other objects blowing past the camera. (which the rain used to even trigger my last doorbell).  The eufy digital features can be accessed on both iOS and Android devices. A live video feed can be accessed as well by any device with web access like a pc or mac," events" can only be viewed by these devices if you have cloud storage, as this does not appear to have access to your local storage. Alexa and Google Home have similar access to the video doorbell like your smartphone. You can also set up customized voice greetings, instructions or basically anything you want to say to visitors or delivery people, in the smartphone app. You can have 3 custom greetings, and set these to respond automatically, or just when you activate them. This feature is not only lots of fun for friends, but also very useful for delivery instructions, and probably holiday greetings. I do love the fact that there is no need for any other charges or subscription services, unless you want that cloud storage for web viewing. Otherwise you can review the included local storage from anywhere using your smartphone apps. However if you do have more of eufy's security devices you can subscribe to their services for the security monitoring and protection, which could be very useful. The 2K video is actually pretty good quality. I am able to zoom into anything in my front yard, and see it pretty clearly. The wide angle 4x3 view encompasses a lot of area not only in width but also in height. I have my camera mounted slightly above the waistline, and I am able to see people's faces great as they stand in front of the door. The video does seem a little stretched in width with the wide angle lens, but there is no fishbowl effect at all. The fishbowl effect is typically what happens to the outer corners of a picture or video when a very wide lens is used. Most security camera brands use software to correct this distortion, to a minimal distortion. The eufy camera has no noticeable fishbowl distortion. With that said there is still a stretched look to larger items like vehicles, but not really noticed on people at all.  Native 2K video is a little better than full HD, but still less than half as good as 4k. Full HD is 1920 x 1080p, native 2K is 2560 x 1440 , and native 4K is 3840 x 2160. Because of the aspect ratio that eufy is providing here, their 2K resolution is 2560 x 1920, which is more than half that of 4K. So you really do get a lot of detail in these videos. When they made 1080p images they were referring to the image height being 1080 pixels. Once they came out with higher resolutions, they started naming them after the image width, hence 2K images are around 2000 pixels wide, and 4K images are around 4000 pixels wide. So as you change the aspect ratios it effectively changes the total pixels captured, you basically multiply the height times the width, the greater the number of pixels the greater the detail. The camera also works great at night, by default the camera uses it's automatic night vision setting, to see objects in the dark. This works great using the infrared sensors in the doorbell, but can have some reflection issues against license plates or other highly reflective surfaces. These objects can cause a glare effect in the videos. If this is a problem, try angling your vehicle differently, or place something in the way of the plate before night time. The alternative would be to turn off the automatic night vision, and use a porch light, or security light to brighten up the area. The low light setting on the camera is ok, but not good enough to really see anything clearly without an external light source.  The video doorbell is ip65 rated which will keep it protected from your typical dust, rain, and regular weather patterns. This version of the video doorbell comes with a 16gb micro sd card. However it can take up to 128gb micro sd card, but it is recommended to format it to Fat 32 in a pc or similar capable device, before inserting it into the chime base. The included wireless chime does offer 8 different audio chimes to pick from. Although there are some dongles and wireless chimes sold separately by eufy to add additional chimes, this model does not currently work with any of those other devices. (I am hoping for a software update to enable such options, but at this time no other wireless chimes will work with this model) So for now the only way to multiply the WIRELESS doorbell chimes in your house is to use your phones with the eufy security app, or have Alexa Echo, Spot, or compatible Google Home device connected to the video doorbell. Because this version can be hardwired it can actually be set to work with your existing hard wired chimes, if you have any. I have been told that you can use both the wired chimes and the wireless chime together, or just one or the other. You must select your preference via the app. If you select your wired chimes, you will still need to plug in the included wireless chime for the wifi connection and local storage, and supposedly the wireless chime will still ring when the doorbell is pressed. Your smartphone and other devices will ring regardless of which option you select. If you select the wireless chime, then your doorbell will just pull power from the wires and only ring at the included wireless chime and alternate devices loaded with the app. This is a pretty easy setup, but just don't be caught skipping ahead of the instructions,. ie installing the doorbell first then trying to sync the chime. This will not work, because the chime and doorbell physically need to be close to each other for them to sync up. They sync with an audio cue, so if the doorbell can not hear the cue from the chime or vice versa, they will never sync up together. It took me between 5 to 10 minutes to remove the old chime and put this one in its place. The battery is stated to last 180 days, I am hardwiring my device, so I will not be able to verify if it truly lasts 6months. However, I will say that I have had other name brand cameras state long battery lives like 3 months or more, but realistically this is based on medium to low amounts of triggers, the higher your device has to work to identify triggers and record clips the lower the chances of it reaching the stated battery life, so keep that in mind when thinking about battery longevity.  You have a few options for receiving notifications via the app. By default the notifications come through with a small image of the approaching person, and a quick preview video clip. you can minimize these notifications to exclude the image and video for a quicker more instant notification of detected triggers(ie, people).The app has worked great so far, I hear my phone notification every time I come home alerting me to someone at the door, and it has been spot on with notifying me when a person drops off a package or mail. My phone has also chimed every time the doorbell has been pressed as well, and I even tried out the quick responses. Everything works great. I can read license plates in my driveway, and get detailed images of everyone's faces, even at night.  I am so pleased with the quality and performance of this product, and the friendliness and informative customer service that I am inclined to get more eufy security devices.

I actually love this doorbell. Haven't had any issues up until now. Purchased 2/2022 no issues with install or anything until just recently we noticed it kept going offline. Checked and it does appear that it's the wiring. Not sure what exactly or if there's a fix. It's outside of the warranty so we can't do anything about it now. When we move the wires around it comes back on. I loved our eufy doorbell camera but would expect it to last way longer for the price point. Disappointed :/ but hoping it will last us a big longer.

Excellent purchase, the view is the best and has not giving me any problems. Captures every person passing by and I get all notifications immediately.

So happy I got this , always know who’s at the door.

Works fine but sometimes notifications are delayed.

Great service and nice device to have. Customer service was great.

It’s okay after 2 months, it’s not very good, the video time is too short

Ver nice product very well made.I was very satisfied

Great!... catches movement fast. and quick to alert my app of anyone at my door before they even ring the bell!

Easy to setup and no monthly fee. I bought one for my son. He loves it so I bought another one for myself.

I have really enjoyed my Eufy. I decided to buy one for My daughter and son-in-law. Hopefully, they will enjoy it as much as I do

Works well so far! Like the no subscription needed. The features work well for me amd hasnt had any delays with notifications.

Bought and installed, seems to work fair to good. Doesn't always get activated.

It worked well in the very beginning but after a month it started going off whenever a car passed by and we’ve had to reset it several times. Sometimes when a delivery person drops off something it doesn’t even go off. Wish we went with something else.