Customer Ratings & Reviews
- Model:
- T8212111
- SKU:
- 6460116
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the Smart Wi-Fi Video Doorbell's amazing video quality and ease of use. Many also appreciate its good battery life and super easy installation. Some customers have noted concerns regarding motion detection and connectivity.
This summary was generated by AI based on customer reviews.
Do not buy…I would give zero stars if I could.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a camera that captures all motion either within the frame or geofence that you set, stay away. The company makes statements that using the angle wedge that they provide to help with capturing and recording all motion but it doesn’t work, especially if you approach the camera staight on. This product is complete garbage and I am sorry that I tried to troubleshoot the issues because it is now too late to return it.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Door bell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I got this , always know who’s at the door.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but sometimes notifications are delayed.
I would recommend this to a friendNever got it installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a Eufy S210 Battery Video Doorbell with 2K HD, Model # TB212111, UPC 194644052805, from Best Buy. I tried to follow the installation instructions, but found them to be useless. When I tried to use the Eufy app as instructed, the QR code on the box came back as invalid and when I used the QR code on the back of the doorbell, it kept telling me to confirm whether the doorbell was using a Homebase or a chime. When I pressed "OK", it went back to Add A Device and didn't give any further instructions; I was unable to continue. I called the 800-988-7973 support line twice and both times I was told by automated answering system that everyone was busy and to use the email support method; then I was told someone would be right back, but the system hung up on me. After an hour, I tried their support line again and this time I was on hold waiting for their rep to pick up for 30 minutes. Then I hung up.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay after 2 months, it’s not very good, the video time is too short
I would recommend this to a friendDoorbellcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!... catches movement fast. and quick to alert my app of anyone at my door before they even ring the bell!
I would recommend this to a friendEufy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and nice device to have. Customer service was great.
I would recommend this to a friendeufy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed my Eufy. I decided to buy one for My daughter and son-in-law. Hopefully, they will enjoy it as much as I do
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far! Like the no subscription needed. The features work well for me amd hasnt had any delays with notifications.
I would recommend this to a friendEufy 2KDoor VideoCam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and no monthly fee. I bought one for my son. He loves it so I bought another one for myself.
I would recommend this to a friendCamera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver nice product very well made.I was very satisfied
I would recommend this to a friendCold weather
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well does not handle cold weather well!, doesn’t work in extreme cold.
I would recommend this to a friendeufy entrance video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think is woriking find but sometimes i have problems with the camera, but i need more time to check all the thinks
I would recommend this to a friendWorks pretty well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and installed, seems to work fair to good. Doesn't always get activated.
I would recommend this to a friend- Cons mentioned:Motion detection
Good in the beginning but then unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well in the very beginning but after a month it started going off whenever a car passed by and we’ve had to reset it several times. Sometimes when a delivery person drops off something it doesn’t even go off. Wish we went with something else.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Set up an activity zone to limit the area that you want the movement to be picked up. Go to the doorbell settings in the Eufy Security APP- Motion Detection- Activity Zone.
- Please also set it to human only and the sensitivity level to the lowest in the Motion Detection to reduce the motion detection.
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot easier than the wired bell that was supposed to easyEasy
I would recommend this to a friendStylish a must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visual! Sleek and stylish! I decided to get this doorbell just from the looks of it but it works very well!
I would recommend this to a friend5 stars product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.easy setup, friendly app. Highly recommend
I would recommend this to a friendLove it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good quality, and a pretty loud doorbell chime which is a concern I had.
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, It has some sensitivity settings that are questionable int he dark, it might not pick people up
I would recommend this to a friend