Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.4 out of 5 stars with 508 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi Video Doorbell's amazing video quality and ease of use. Many also appreciate its good battery life and super easy installation. Some customers have noted concerns regarding motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 508 reviews
  • Rated 5 out of 5 stars

    Best security doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great security doorbell. we linked it to our alexa echo. love this device.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      If you have any further questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973. eufy

  • Rated 5 out of 5 stars

    Eufy smart locks work great. Love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these, one on each of the doors in my house and they all work perfectly. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell of Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Eufy for not requiring a monthly fee! The option for battery or wired allows for a lot of flexibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell cam.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no plan to pay for. I would recommend this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice video doorbell

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video doorbell Nice video doorbell Nice video doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been wonderful for what I need. Able to record and get alerts. Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't connect to my wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App kept getting stuck on connecting to wifi so i couldn't get it to connect. Returned for another and same thing. Tried to connect from iphone and android phone apps. Gave it 3 stars because not sure if it was something with the router even though i tried to connect only to the 2.4 band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what we've needed, high resolution pictures night and day time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love eufy

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All there stuff is great no monthly fee too 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best , i am very comfortable with how it’s working, easy to use and professional as well.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Not really sure about this yet.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was pretty easy. Not sure if I am going to be happy with it. When I set it to All Motions, even setting the zone, I get false triggers when there is nothing moving on the screen, and the Human Motions is too slow when I starts, and quits too fast. I have even gone out my door past the camera and it never triggered it. I will have to keep playing with the settings to see if I can make it work.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great though the battery has to be charged after 1 konth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not Apple HomeKit compatible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star for not being HomeKit compatible. Baffling since Eufy's other cameras work with Apple HomeKit. Otherwise, it was easy to install and looks good. I like that it is battery powered so I didn't have to mess with doorbell wires. I returned it because I want all my devices managed through the same app.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Great Doorbell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as promised. Makes me feel much more comfortable and secure in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought as a present for a family member. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to install as they claim, but good quality unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good doorbell but if you have alot of traffic the battery will not last only 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the self service aspect of this camera company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money saving device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No subscription . No charges. Working great for notification and two way communication.

    I would recommend this to a friend