Customer Ratings & Reviews

I think we will like it but not quiet sure how to use it.

I like it, don't have to pay monthly fee for data storage.

The battery does not last 6 months like the instructions say and also misses some captures. Sucks that I can’t take it back because the return policy is not fair, there is only a 2 week return window.

Great door bell for the price. It works great for us.

Love it door bell is loud able to see who is at my door

I like that the doorbell was easy to install and operate. It notifies you when someone presses the doorbell.

I've had mine for going on 4 moths and it has recently been ringing the doorbell for no reason at all hours night and day. Pretty freaking annoying! And don't try and send feedback to the company because you will get some lame automated response that doesn't have any useful information!! Overall I'm extremely disappointed with this product and I have several of their cameras both indoor and outdoor, but after seeing the quality of products they are selling now I won't be buying anymore Anker products at all. Don't waste your $ on this crappy product it's over priced and disposable its an expensive mistake.

The Eufy Battery 2K video doorbell with chime is a great cost-effective option for home security. Thanks to local storage, you don't need to have a paid subscription to record events from your video doorbell. The downside to local storage is that you won't be able to access your recordings if your doorbell isn't actively connected to the wifi. However, like its competitors, Eufy also has its own subscription cloud storage service so your recordings are stored on the cloud and viewable from anywhere even when your doorbell is not connected to the internet. The local storage is located on the bundled chime instead of the doorbell, so it's inside your home. It uses microSD, which makes it expandable to 128GB according to Eufy, though it comes with a 16GB microSD card. Setup was straight forward and easy. Although this doorbell is battery powered, you also have the option of installing it wired. The power source will still be the battery but the wired setup will continually charge the battery so you won't need to remove the doorbell from the mount to recharge it. Recharging the doorbell is a bit of a drag. The battery is non-replaceable so you'll need to detach the doorbell from the mount using a SIM-card removal type tool that's included each time you need to charge it. Sadly, it still charges via micro-USB. Recharging the doorbell takes about 6 hours, so that's 6 hours of downtime. I personally find the doorbell to be attractive but glossy black is all you'll get. There are no faceplates. There is a ring light on the doorbell button that lights up when motion is detected. The video quality is excellent- clear and bright, although this largely relies on the stability of your doorbell's wifi connection at the location it's installed so keep this in mind. The included chime acts as a wireless extender for the doorbell as well, but sometimes it may still not be sufficient. Unfortunately, I live in an apartment building so I'm unable to comment on its performance under low light since the hallway that my doorbell is installed at is always lit. The doorbell has motion detection, which it can send you notifications for, but frequent activation of this will greatly impact the battery life. Since I live in an apartment building, I don't get any false positives as only people roam around the hallways. I have no trees, bugs, or cars in range to possibly trigger its motion sensors. I can't confidently confirm Eufy's battery claims of 180 day battery life, but from my usage that could be the case. In a whole day the battery either didn't drain a percent, or went down 1%. Notifications were pretty quick, and also include a live picture thumbnail. The app is pretty straightforward as serves as a platform for the Eufy ecosystem of home security devices, such as their cameras. However, you won't find any social Neighborhood watch type features on it. While the chime can be used to play a digital chime, you can also disable it. This is useful for a wired setup, where it will still use your original chime which you may prefer. You can also set up Amazon Echo dots as a chime from the app. The Eufy doorbell works with both Google Assistant and Alexa. Competitively priced and without the need for a paid subscription to view recordings of older doorbell events, I would recommend the Eufy Wired/Battery 2k video doorbell to anyone in the market for one.

It would be better if it didn't run on battery. I had to charge it every 3 even after adjusting its sensitivity and trigger range. Half the time the doorbell didn't ring most likely because it was dead. I originally purchased this for when packages got delivered and well it was dead most the time. I think there was an option to do powered but I dont have cabling for that.

Terrible Human detection, either it's detecting things that aren't there, or completely missing them, there is no in-between. It will pick up people walking on the sidewalk 25ft away, but miss the UPS guy standing 2ft in front of it dropping off my package.

Highly disappointed. I replaced the eufy wired 2k with this 2k hd . The 2k had continuous record, play back and fish eye correction. The 2k hd doesn’t have any of those. I replaced it because my playback no longer worked. I was better off just keeping that. This was much more expensive. Doesn’t make sense.

This doorbell is the least stressful smart home device I have ever encountered. Of course, that is a big thing to say-- but it really is. From installation to usage, this doorbell is a gem. It is a very simple, no fuss approach to doorbells and I love it. First off, the parts are easy to understand, this is even without looking at the instructions yet. Then the manual itself is very friendly and easy to digest. I chose to go the battery route, which I am sure is way easier than wiring it up. Installation was as easy as, screw-mount then-click-the-device-in kind of deal. The chime was a no-brainer. Then setting up the devices though the app was a breeze too. The cues to install was intuitive and fail-proof (which is very important to note). I have installed other devices in my home and have had to reinstall and connect multiple times at set up- this Eufy doorbell all seamlessly connected at first pass! Also, to note, charging is pretty universal. Just click off the doorbell and charge it, which is so good because I don't have to worry about the wiring and all that. App usage is easy as well. I can easily navigate through the camera and the recordings. Again, Eufy has really well thought about the app flow-- camera settings such as sensitivity, motion, quality, audio settings, as well as automations, and modes are all easy to understand and change. And the descriptions have enough information for me to know what each click will do without it making me lose my 5-year old level of focus. Also, to note, the geofencing mode, easily detects my location and chenges it to the correct mode--- believe me, a lot of other geofencing functionality in other apps do not perform as good as this. Recordings are clear enough to recognize face details and are easy to refer to. Doorbell is responsive (and the chime is LOUD). Integration to my smart home is very effective too-- I just easily ask Google to show me the front door on my tv, and it is there in 15 seconds from a fully turned off tv with Chromecast. If the tv is on, the doorbell streams in less than 5 seconds. Although there are cloud storage options and subscriptions, I don't have to do it and they are not sold on my face. The chime has a local (yes local!!) SDcard that stores my recordings. And the SDcard comes free too! I know this age of smart homes and devices will keep growing and keep getting better. I'm glad this doorbell is going in the right direction by making it really easy to own such a device in both the hardware and the software aspects. 5 million stars!

Really nice door chime and camera with crystal clear picture and speaker to talk to people on it.

Do not buy, one year and 10 days after I bought this doorbell, chime base has disconnected from the doorbell and I am unable to reconnect the base. The doorbell would also miss events and the video was not real clear.

I’m having to charge the battery every couple of weeks, even if there has been only one notification / use of doorbell camera. Also, camera cannot see both a person’s face and a package left on the doorstep.

If you look up the security flaws that were found with Eufy’s products, more specifically these doorbell cams, you’ll find these are an EASY hard pass! If you value your privacy, stay away. I don’t care what they “do” to try to fix the issues; they LIED about how these cameras and accessing your footage works. Once they’ve lied that big, who’s to say they wouldn’t lie about all their security claims?

Recently purchased a Eufy door lock so I was really excited about replacing my current video doorbell with Eufy. It was a great disappointment in that after easy physical installation the doorbell could not be put online despite a strong WiFi signal and fiber optic bandwidth. Wasted hours and $170 on what turned out to be a really fancy doorbell that just goes “ding dong” with no video.

Not the best but gets the job done. Picture quality is ok

Camera is crisp amd clear. Bell ring is lovely. I highly recommend.

Great product it works amazingly well and I really enjoy this product