Customer Ratings & Reviews

After shopping for and doing research on wired vs wired doorbells and sorting my own situation with some wires of unknown status; I find myself wondering why not all doorbells on the market are packaged this way. Eufy has produced a 2k camera, which is the gold standard for high-resolution doorbells at the moment, that can accommodate both wired for power and wireless. The doorbell itself is a little larger than other offerings but feels well made. There is almost no visible difference between this and Eufy's hardwired version, and the fit with the mounting frame is very snug. In fact, I almost got a screwdriver out to remove the doorbell from the frame after unboxing, before I realized they've included a tool that looks like a sim removal pin to separate the two. Setup is easy, and out of the box you have the doorbell, the chime base, the mounting frame, and a wedge, as well as some hardware and a charging cable. Battery life is reported at 6 months, which stacks up well against other battery-powered offerings. Charge time did take a full afternoon, ranking in at several hours. Setup in the Eufy app is easy and the doorbell was found right away. The angle on this camera could be a little bit wider, if things are set at the base of my door, I find myself wanting to see them and am unable to get all the way back towards the base of the wall near the doorbell cam. Alerts and motion capture in the app are very robust, without a subscription fee like Ring or Arlo. Video is captured on the included and installed sd card, and then accessible via alerts or live over your internet. The ability to record to the sd card means it also continues to work fi your internet is wobbly or off. Latency for notifications seems to be very low, which means they come in quickly to my phone. Overall I think this is a well-engineered product, and with eufy making camera-based security products for some time now, this one benefits from multiple versions and iterations of their apps. I would recommend this setup to anyone looking for a wireless video doorbell, and it fits for wired users as well.

I really like my new doorbell camera. It was a breeze to install and get set up and working. The App has a lot of very useful features, and there are lots of various ways the camera can be set up and used. I like that there are multiple options for almost every setting. I also like that some features can be turned off, or the sensitivity turned up or down depending on how I want it. The App is very useful and explains each setting very well, and even gives helpful hints and suggestions. The built in AI does a great job of determining real events and preventing false notifications. The camera was super easy to mount, and the chime was even easier. I do wonder about how simple the doorbell mounts to the wall though, as it seems like it would be very easy to simply snatch it off the wall and smash it or throw it away. A nice metal bracket with a few more screws would be a nice upgrade. It would also be nice if the battery was swap-able so I could have a spare in hand when the battery dies. As it comes it takes about 6 hours to charge the internal battery. I also think they went cheap on the charge port using micro USB instead of the newer USB C connector. Overall it's one of the nicest little security cameras I've used, and the App is top notch!

Bought this as a gift for my daughter because I LOVE the eufy cameras and doorbell at my house. Excellent quality and local storage...can't be beat.

nothing but trouble replaced it with a cheep one works fine

For the price, you’re getting a pretty good camera. Easy set up and the bell sounds great. Good for apartments and house.

Made my ability to be my husband's caregiver easier

Very easy to install and works great! I would definitely recommend.

It was easy to installed and set up. Bought it more than a month, working very well, no any problems so far.

I believe this product stated 180 day battery life, If I got 1 month out of a charge it was a lot and the unit took a long time to recharge. Constant connectivity issues with the unit and finally after a year of use the unit stopped working all together. Audio response was very slow, video quality was decent. Overall would definitely not recommend Eufy wireless video doorbell.

Very pleased with this product and it was so much cheaper than the RING brand everyone seems to have. Easy to install, the app is self explanatory and we have nothing but good things to say about it.

Nice system. Would connect to our 5G WiFi when Ring wouldn't! Must follow instructions exactly by installing the chime first, then the doorbell. My only complaint is that I can't get the chime to signal when it detects a person approaching the doorbell, only a phone app notice.

Very pleased with this video doorbell. We had to adjust the settings to get optimal performance but once that is done it works great. The box doesn't say that it can use your existing doorbell wiring but the instructions clarify that it can. A few hints to make things go better: Fully charge the doorbell before installing. Use a charger that is strong enough to charge properly, otherwise the ring light won't display that it is charging. When linking the doorbell to the chime, hold the doorbell close to the chime.

The video recordings have very clear videos. love the app options

Euphy cameras are awesome. Dependable and easy to install.

Excellent product. Easy to install as they indicated and works beautifully.

Great technology. Extra security and easy to set up.

Its a very good door bell and chime for the house.

So far excellent performance. I had a problem setting up and Eufy tech support helped.

As described. Not installed yet. Will post experience after installation

Camera is great, audio quality and responsiveness (meaning that when opening the app and getting to the video, the app did that pretty quickly) is far better than the Ring I was trying to replace (the Ring in question takes about 15 to 30 seconds to pull up on my phone, be it on wifi or LTE, and of ALL the HA devices I have, this is the only one that takes that long to respond). The fact that it works both with its own battery and wired allowed me to test it before actually making any more holes on the walls. Why the 1 star? Here you have: - Two Way Audio: This Eufy doorbell either records ONLY one side of a conversation (the outside audio) in a doorbell interaction. Or it just stops recording altogether when you activate the 2 way audio option (and I mean completely, there was no more video or audio in the clips; the clips were cut right after I activated the 2 way audio). This has even been mentioned by Youtuber extraordinaire LifeHackster in his review of these doorbells. Unfortunately for me, I only found it after I bought the doorbell, but fortunately I am still within return window, so it is going back. - Amazon Echo: This may not be a great deterrent for many people, but for what it is worth, the Eufy cameras are listed in Amazon Echo app as "motion sensors" which means that even though "live view" is available, it cannot work because it is a motion sensor in the device type (but it appears under cameras... A mess, I know, but I am just describing what I found). You could create a routine to have the Echo pull up the video from the doorbell and show it on the Echo device. Problem with that is that it only shows the video, it does not allow you to talk through the device to whoever is at your door. Additionally, because it is a "routine", it takes about 15 to 30 seconds to have the video actually visible on the device, by which time anyone who is at your door has already left or taken your packages. - Also may not be a great deterrent for many people, but the app has no possibility of interaction with any other smarthome system like Smartthings or even with something like IFTTT, so the ability to create more fine tuned automations is very limited. If you are using it ONLY to see who is at your door (aka a glorified peep hole), then yeah, go for it, there are no monthly fees and the video quality is nice. But if you want it for what it is supposed to be or for what it is advertised as, a “smart doorbell”, unfortunately this is not it.