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Customer Ratings & Reviews

$459.99
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Customer reviews

Rating 4.5 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the X10 Pro Omni's impressive cleaning performance and strong suction power. The robot's mapping and navigation capabilities are also well-received, along with its ease of use. Furthermore, customers appreciate the mop feature, long battery life, and low noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 453 reviews
  • Rated 5 out of 5 stars

    Impressive unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this unit. Has the rotating mops which I think is essential. Good mapping algorithm and complete coverage. Also returns to unit to empty bin and wash the mop heads, which I really like. No complaints so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good it helps keeping up with a hairy dog

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Job well done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is powerful and mop is wet enough to really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy Omni pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product and works.. it keeps my floors clean

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product is great the tanks are big and it works well and is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The help is amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with mine. It works great, although it is a little loud when emptying in the station, but otherwise, it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning and mopping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I used my Eufy vaccum several times and each time I learned more how to operate it to get the best result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent purchase. I have a household with cats, dogs, birds, and children. I didn’t have high hopes that it would be as good as it has as it has avoided many objects routinely and infrequently catches stuff it shouldn’t. So far I’m pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Quick map setup of the house and great technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, now that I have a working one. I did have to exchange one due to malfunctioning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works liked I suspected. I would buy another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been just a couple of weeks. Using this on the 2000 sq ft wooden floor, I haven't used the mop option yet. Regarding the vacuum, there are hit-and-miss places. Will review again when I use the full options to rate it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Vacuum/Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Does a very good job. Easy to set up on app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Cleans beautifully, but this unit has battery issu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned my hardwood floors beautifully! I took away 2 stars as the battery drains from 100% to 0% in about 30 hours when the dock station unit is unplugged. I'm hoping Eufy can fix this problem.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 4 out of 5 stars

    Good all-around robotic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good robotic vacuum. The only real downside is that the mop water runs out pretty quick, more than I expected from the description, but I also have a lot of wood flooring. Overall I'm pretty pleased with the purchase though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eufy x10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the apps, mapping the areas and the cleaning process. It gave me more headaches than helping me out with the cleaning process. Also, it went over the glass door railings. It was very noisy.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It does the job. I would buy it again for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality & Great Bang for Your Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this product – great quality and a great bang for your buck!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 994-3056 eufy

  • Rated 3 out of 5 stars

    Descent (WIP) technology but not yet mature enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is slow and needs a lot of fine tuning. The machine could not park at its base a couple of times and we needed to manually do it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to setup and works pretty goo. Main issue is it dont cleans spills like i expected. Have to force it to do 3 or 4 laps on maximum setting.

    No, I would not recommend this to a friend