Customer Ratings & Reviews

Best Vacuum and Mop combo. The map looks good and easy to use

Leaves streaks and is loud. Its convenient but doesnt clean 100%

Had a problem with the first one, had it replaced and no problems since. I love this thing.

The eufy X10 Pro Omni Robot Vacuum and Mop is my second smart robot vacuum with a wet mopping function. Additionally it has a mop hot-air drying function that heats it up to 45 degrees Celsius which I had not yet seen from any other vendor. My X10 Pro Omni came with about 60% battery charge, but I decided to fully charge it first white getting acquainted with the eufy Clean App. On its first trip, it went about its floor mapping business, around furniture obstacles, even over the thresholds between the living room and kitchen and over a number of area rugs. The obstacle avoidance works really well, thanks to the laser sensor and RGB camera that help it adjust its path and cleaning optimization based on the surface it’s going over. It also has bright LED headlights that help it find its way around dark rooms. The eufy X10 Pro Omni is much quicker to scan the rooms with its top-mounted laser scanner and A.I.See. It completed about 1200 sqft mapping of 3 bedrooms, living room, kitchen, dining room and bathroom in about 15 minutes, after which it returned to the home base that I placed in the living room. You can specify if you want it to just vacuum or vaccum/mop and also how often it will return to the homebase to rinse out and dry the mop heads. Speaking of mopping, don’t forget to fill up the clean water tank and empty the dirty water tank after several sessions. The vacuum bag also needs to be replaced, though it’s fairly high capacity at 2.5L and depending on how much debris you collect, it should last 2 months or longer. At the time of this writing, eufy was selling a set of 6 antibacterial and deodorizing dust bags for $27.99 which is not that expensive for a year supply. You can find even cheaper compatible bags made by other 3rd parties. The cleaning can be done for the entire mapped area or you can label and select individual rooms that have been mapped or restrict rooms/areas from vacuuming. Once it was done vacuuming, it easily found its way back to the cleaning station for charging. After a few runs, when the vacuum dirt tray is full, it will automatically kick in the self-emptying routine to the auto empty station where the waste bag is installed. The eufy X10 Pro Omni was quieter than the competing models I’ve previously used from other vendors and thanks to its A.I. See advanced Laser and RGB camera object detection, it does not violently bump into anything, instead it slows down right before the object and then goes around. It’s more powerful 8,000pa of suction than any of the previous models I’ve owned and also puts down 2lbs of pressure that help mop away harder to clean spills. Moreover when the mopping function is enabled, it will know when it reaches a carpeted area, so it will lift the mop heads by 12mm and stop spinning them thus not getting the rug wet - very smart indeed. Speaking of smart, it can be paired with Alexa and will respond to voice commands, and also “talk back” giving short verbal updates. Overall if you are in the market for an affordable, yet advanced robot vacuum with a powerful wet mopping function, the eufy X10 Omni Pro Robot Vacuum and Mop is the one to get.

The mopping function is excellent, well worth the price.

I really like this robot vacuum. It cleans quicker and the app is miles better than my previous iRobot. The mopping could be a bit better but the Omni Station is a great plus for all in one cleaning.

I love this little guy! I previously was running and i7 and m6. This does the job of both, much better, at a fraction of the cost. Thinking of buying another one for my upstairs!

The product has been great, I have a Senior cat, there is always cat hair in the floor, the pet mode is ideal for it. Very easy to set up in the app, and multi floor mapping is very helpful for houses with more than 1 floor!

Definitely an upgrade from all the sharks I owned. The AI definitely makes it a lot more interesting. No more getting stuck. Definitely worth the money.

Product works great and gets the job done. I love it!

This robot vacuum saves so much time and cleans the house efficiently.

It work great and does what has to be done . While im doing other stuff around house. Perfect lines on carpet too

Its is very good if your house is less than 1500 sqft

[Employee of bestbuy] Ive been using it for a couple months now i have no complaints it has worked flawlessly and the moo actually works well

This was such a great purchase. It is an intelligent robot with all the bells and whistles needed to help keep up with house work.

The robot itself is great, the object avoidance could be better but still good. However, the app still misses a lot of features and it also has bugs.

This thing is great. I love how it works. You can control it from your phone. Plus the sweep and mop function works wonderfully. Very clean floors.

I give it zero stars if I could. Thankfully, buying it from Best Buy made it easier to return. I had it for exactly 6 weeks and it stopped docking and charging. I went through all their list of things and troubleshooting, and they just kept sending me more list of troubleshooting things to do. I informed them that my returned by date was coming up, and if there was no resolution by that time, I was going to return the machine to Best Buy. They kept sending me more runaround emails and not doing anything about it so I returned it. Then I got a follow up email telling me they would replace it but at that point it had been days and it was too late. Common theme with us is that it works great for a while and then it’s just a piece of junk. Their customer service is absolutely ridiculous. They’re just not big enough company to sustain having such poor service and such poor quality.

Works like a champ. I definitely would recommend especially if you have large dogs that shed.

good good good good good good good good good good good good