Customer Ratings & Reviews
- Model:
- T2351111
- SKU:
- 6576392
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the X10 Pro Omni's impressive cleaning performance and strong suction power. The robot's mapping and navigation capabilities are also well-received, along with its ease of use. Furthermore, customers appreciate the mop feature, long battery life, and low noise level.
This summary was generated by AI based on customer reviews.
GoodAssistant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the product, however, accessing the corners proves to be quite challenging.
I would recommend this to a friendLove this eufy X10 Omni pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love my eufy X10 Pro Omni robot vac. It’s a learning curve for me not the vac. If you set it up correctly,with the help of their videos and others on YouTube.
I would recommend this to a friend10 stars!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore this robot vacuum! No more worrying about sweeping and mopping! The sensors work wonderfully! I can’t praise this product enough.
I would recommend this to a friendEufy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleaned very good and did a good job but I started seeing problems with the dirty water suction
I would recommend this to a friendEufy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good results, first programing difficult. Use suggested cleaner for best floor cleaning results
I would recommend this to a friend100 Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for the Robot is 100% worthy, the light of the robot helps to clean the house while sleeping
I would recommend this to a friendGreat Device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Super impressive technology and does and awesome job of both mopping and vacuuming
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! No complaints at all! It holds a ton of water and its been 2 months and I have not had to replace the vacuum bin.
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several other bots over the years, none compare for the value and features this has!!! I love it, I run it every few days and I never have to mop or vacuum!!
I would recommend this to a friendLost Puppy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first 6 months it worked pretty well but possibly had ADHD, lol. It would get so busy and forget to go back to the charger and we would have to find it. However about a month ago it started saying it was leaking and kept running the pump all the time. I haven't had time to reach out to GeekSquad yet.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for your kind words about our product and for sharing your experience! We're thrilled to hear it worked well for the first six months, though we're truly sorry to learn about the issues you've encountered recently. We sincerely apologize for any inconvenience caused by the charging and pump-related problems.
If possible, we kindly ask you to reach out to us directly regarding the leaking and pump issue so we can assist you further. You can contact us via email at support@eufy.com or by phone at +1 (800) 988 7973. We're here to help and will do our best to resolve this for you as quickly as possible. Thank you for your understanding and support!
Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my vacuum cleaner, the only thing I feel is that when it gets on the carpet it needs to vacuum better, but its function is good
I would recommend this to a friendBest robot vacuum I ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is truly amazing , totally hand free all I have to is fill the water in clean water container and clean the dirty water tank
I would recommend this to a friendWorks if you're bald or don't have pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for everything except hair.. long hair will get caught in the roller and you have to manually cut and unravel.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mop really good but charge goes very fast so have to go back for recharge
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Cleaning performance
Two Months of Use and the Hose is Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After barely two months of use, the hose in the water tank has come loose on both ends. It will no longer stay connected. Also, the cheap plastic lid has broke off from the hinge. The vacuum works pretty well, but this is not worth the price. Like everything else these days, poor durability.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I have ever owned I would buy more if I had a bigger house
I would recommend this to a friendDamaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could have gotten the chance to use it. I unfortunately had to return it because it arrived damaged.
No, I would not recommend this to a friendSolid vacuum, mop need improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this vacuum for the last month. The vacuum portion of it is amazing. The only issue I have it the mopping feature. I keep getting errors and then it won’t clean at times.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great robot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great robot… if only it can detangle dog hair…. The. I would give it 5 stars
I would recommend this to a friendGreat buy!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best things we done this year was buying!!
I would recommend this to a friend