Customer Ratings & Reviews

I found the X10 to be a fairly good mid-range 2in1 robot vac. One nice feature is that you can tell it to vac, mop, or vac & mop without having to reconfigure the physical robot, provided you keep up with the water tank levels. My previous 2in1 required you to add an attachment whenever you wanted to mop, and that would make it mop only - no vac. But my favorite feature is that it will automatically switch between vac & mop modes whenever it encounters a carpeted surface. As soon as it detects carpet, it simply lifts the mop heads up several millimeters so they aren’t touching the surface. No need to spend (way too much) time ‘defining’ carpeted areas on a map in the app. Default vacuuming performance is more than acceptable for day to day upkeep. If you’re looking for a bit more performance, you can easily tweak the vacuum settings to have it increase suction and/or make multiple passes. It also has a self-emptying function, which moves debris from the robot into a collection bag in the base unit. Eufy claims you’ll only have to replace this every 2 months with ‘typical’ use. I’m normally not a big fan of base units with a bag, as opposed to a reusable bin, but I can live with it if I only have to replace it every couple of months. Most will probably find the mopping performance to be fine for everyday cleaning, but you’ll still have to break out a hand/stick mop every so often to really get the edges. But that’s been typical for every mopping robot I’ve used. My biggest complaint is that you can usually see the tire tracks, in the right light. This could simply be something with our floor/lighting, but thought it was worth mentioning. I’m still playing with the mopping settings, and water to cleaner (it doesn’t include a sample bottle of cleaner either??) mixture, so hopefully I’ll find a combination that doesn’t leave tracks. Object detection is quite good, and the robot had no troubles identifying & avoiding random cords and fake dog ‘presents’. Sound levels are also impressive. I don’t know that you’d want it running in the same room while you’re having a conversation or watching TV, but I certainly didn’t find it annoyingly loud. Even when it goes through a self-emptying operation, it wasn’t horrible. Not nearly as loud as my iRobot is. You’ll probably barely notice the mop drying operation. The app is okay, but has a few shortcomings. It has a tab where you can quickly identify a ‘Zone’ to clean, but it doesn’t let you save that Zone for later use or scheduling. However, you can create a Scenario that also uses Zones, but any Zone you identify in that Scenario only lives in that Scenario. In practical use, this means you can’t do something like schedule the robot to clean up along the counters every day after dinner time, or clean up around the litter box every day. Hopefully they’ll enhance this in future versions.

The first thing you'll notice with this unit is that it is rather heavy when compared to other robotic vacuums. This is a plus because it seems really well made. The only setup is downloading the app, clipping on a ramp to the base and place the robot on the base to charge. The base has three bins, one for vacuum dust, one for clean water and one for dirty water. The dust bin has a cloth filter which is great for making emptying it easy. All are easy to remove and fill or empty. The only drawback is that you will need to buy replacement bags. I have low length carpet and hard floors throughout the house. I was a little considered initially how I would have to reconfigure between the the floor types. What is great about this unit is that it adjusts from mopping to vacuuming only automatically! You even have the option to mop only, and skip vacuuming carpet or mopping both floors and the carpet. The two mop heads pop in easily and hold on with a magnetic connection. After an initial room mapping run, it is ready to start vacuuming. The vacuum fills with water and is on it's way. The mop heads go up and down automatically between carpet and hard floors. It does this really well and it talks out loud with what it is doing. It transitioned seamless between vacuuming and mopping on a chair mat in my office. The app can be configured with how long you want it go between returns to the base for mop cleaning. It spins and cleans the mop with hot water and heads out again. The battery life is amazing and it mops for over an hour at a time to get my entire house. It does a great job of getting all areas of the floor and doesn't just bump around aimlessly. The carpets looks great, it uses just the right amount of water and the floors dry quickly. I have used robotic units that either vacuum or mop well. This one does both effortlessly. I have owned over 5 robotic vacuums and I'm really impressed with Eufy's move into this space. They did right with their first generation model and I have not found any negatives.

After one week of use of this robot, vacuum and mop, I can say that I am satisfied so far. Not necessarily a ringing endorsement, but I think the overall positives of this unit outweigh a little of the negatives. First of all the robot came Well boxed with several layers that kept it protected. Opening and taking out and set up was fairly simple. After downloading the app, And having the robot connect to my home network, I was off to the races. I have another companies robot vacuum and it is very hard not to compare to that but I have to. It had similar capabilities with regards to mapping, vacuuming and mopping my first floor home where there is the most traffic and hard tile floors. However, I have to say the Eufy x10 Pro Omni mop, vacuum was superior in several ways. First, it gave a more accurate map of the first floor area And the mapping process itself went far quicker than my other unit. Second, the Eufy Robot Does a superior job in going to where you tell it to go. You can block off certain areas in the app in it seem to do a good job at staying out of the no go zones. Third, this unit simultaneously vacuums and mops which the other unit does not do and so it is far simpler running it cycles without having to swap out the mop cartridge. They are similarly priced so I do think this is the better unit. Now for some of the negatives. The robot does do dumb things at times and seems to get stuck just as much as the other robot. The AI is OK and a little smarter than our other robot, but still makes mistakes. That being said, it seems to make fewer mistakes and runs without having To Help get it unstuck from certain obstacles. Overall, since I think it’s similarly priced to the other unit, I would get this over. It’s in competitors. If you’re looking for a good robot, vacuum with mop, I think this might be the one to try.

Had to return broken upon arrival . Hopefully next one will be better

The Eufy Clean X10 Pro is amazing. I have now used several Samsung robot vacuums, and even without the mopping this blows it out of the water. First and foremost, the suction is amazing. I really don't even tend to recommend robot vacuums to my clients unless they have pets, simply because they are so expensive, vacuuming provides exercise if you do it manually, and there's not a reason to vacuum more than once a week if you don't have pets. That said, this "sucker" is amazing (pun intended). It seems to be pulling up so much dog hair, it is amazing. Pair that with it emptying itself, and that is so awesome. My least favorite part about manual vacuuming with a dog is that emptying the canister on my Dyson manual vacuum, even if I do it outside, just gets dust and dander everywhere, and it's just not a pleasant experience. On top of that, it mops! My wife is much more enthusiastic about mopping than I am, but now I can set this to mop every other day, and my wife is incredibly happy. Being able to mop, then dry itself, paired with vacuuming is just amazing. having now had a robot vacuum / mop, I cannot imagine that I would go back to just having a robot vacuum ever again. This is so amazing and convenient, it does a good job, and I can't recommend it enough.

This thing sucks, literally! It leaves some really crisp lines when vacuuming carpet and does a really good job mopping my upstairs as well! The app is super nice as well

I am glad robot vacuums like the Eufy X10 Pro Omni exist. The first time I tried it out, I was very impressed. The wife stepped out to run some errands and I was in charge of house cleaning duty. The tile floors needed sweeping and mopping due to tracking in more dirt than usual due to rains. I filled up the water tank to the Max line without any cleaning solution(Eufy says you can only use their cleaning solution if desired), cleared the floor of any obstructions, closed off the bedrooms that didn't have tile, and proceeded to start the vacuum with Smart mode which created a cleaning plan and strategy based on the rooms and the frequency they get cleaned. The first 5-10 minutes on first use of the vacuum just maps out the area and returns to the docking station to clean the mopping pads. After that's complete, the vacuum starts the cleaning process and adjusts suction power when needed or water use frequency when needed. I was comfortable leaving to another room to tidy up and when the cleaning was complete, the vacuum returns to the docking station to collect all the dust into a dust bag and empty the dirty water into the dirty water tank while also cleaning the mopping pads. The process after docking did take quite a bit of time. Overall, the floors looked great! They were very clean and the wife came home and said "wow, the floors look so clean!". That's when I knew we had a winner! I also could not find a single dog hair on the floor and our golden sheds a lot! Some other things to point out. The set up process was very easy with the Eufy clean app and found my robot right away. Immediately needed a firmware update out of the box. I didn't find a user manual but was able to locate one online to be able to understand the features. The app also does a great job at explaining what certain features are and do if you decide to use them. Although this robot vacuum takes away the need to sweep or mop manually, you will still have to maintain it by swapping out the dust bag when needed or cleaning the dirty water tank while at times cleaning the base station so it doesn't build up bacteria. A small price to pay for the convenience of having a robot clean your floors.

Third sweeper bot I have purchased. Therefore, I have learned to research my purchases. First: the EUFY COMPANY also cared enough to give this product the ease of maintenance, suction, and configuration to sweep and mop the floors. I like the headlight on the front, it is quit except when emptying, then it is great to hear the full power of the machine. The pro and the con is you must go to EUFY web site to get any information because BEST BUY is of NO HELP. NONE!

This product checks all of the boxes! The vacuum suction is super strong, and the mopping feature is amazing. The robot actually goes back to it's base and cleans the mops, then starts all over where it left off. I have used it for a few days in a row now just to get acquainted with it and I highly recommend.

The mapping is very impressive. It handled my entire 900 sq ft apartment without any issue. I was really surprised how well it handled cat hair. The mopping works great on my wood floors

So much better than the Roomba. If you have a robot vacuum, upgrade to this one.

Love, love, love my Vaccum. It definitely helos with the dog hair and keeps the floors clean.

I’ve had shark and irobot before and neither hold a candle to this.