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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 418 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the X10 Pro Omni's impressive cleaning performance and strong suction power. The robot's mapping and navigation capabilities are also well-received, along with its ease of use. Furthermore, customers appreciate the mop feature, long battery life, and low noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 418 reviews
  • Rated 5 out of 5 stars

    Great for the value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy has always been great about coming out with products that have value with some unique features. This vac is no exception. Key points - Great for areas that are mainly hard wood with the occasional carpeted area. We have two corgis and it works great with picking up the hair! But it can get pretty dirty with the filter and roller so make sure to clean out weekly. Mopping - great way to mop and not have to remember! Is it better than manually mopping yourself? Not just yet but it does a good enough job where all you need to do is spot clean if necessary! Battery - We have a 1600 SQFT place and it can go without charging half way. The other half it charges for about 30 min to complete. If it’s smaller than that you might be good but be warned it might not complete everything all in one go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 4 out of 5 stars

    Great budget vacuum that does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy to setup and use. Recommend especially for pet owners. Love it so far. For some reason it does sometimes crash into things. Also sometimes goes to missed areas, but doesn’t turn up the suction back up. Thats the only 2 cons I have so far. Other than that great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vaccum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and flexible enough to handle on day to day cleanup at home.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Eufy Omni

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, super functional, excellent suction and mapping.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. It cleans very well and reaches out to possible corners. We are very happy with this purchase. Strongly recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely amazing robot mop + vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd robot vacuum I’ve ever owned, and by far the best. It excels at both mopping and vacuuming, obstacle avoidance, basically everything. I can let it run and not worry about it, and it doesn’t a fantastic job. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the iRobot brand. This one was not only a water tank on the base station but was well as on the vacuum itself. It’s quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very practical and easy to use through the app, plus the house stays clean.I previously purchased a regular Eufy vacuum which still working fine since 5 years, but I always wanted a mopping one. On Mother’s day my family surprised me with it and I’m more than happy now, and it’s great for a pet owner.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome robot vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Keeps floors clean between using a stand up vacuum. Only use a regular vacuum to get in places Eufy can’t go. Wife is happy so I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    X10 for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Saves me so much time. And cleans very well

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for Christmas and it does the the job. We like the vacuum and mop combo. It mapped out the floor very fast. You can virtually block out areas not to vacume and you should b/c it will go places not on the map. You can clean a room like the kitchen individually. The down side, so far it has gotten caught up in our Christmas tree wires and almost pull the tree down, and has gotten jammed in the rug with tethered ends. It is very loud when emptying the dirt. We would still buy it again. So conviniant even if we have to babysit it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blew me away!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but its been amazing and minor maintenance. I feel my space is less dusty, cleaner, and it makes floor upkeep way more manageable. The app is great with reminders and lets you know if the vacuum runs into issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned roomba and shark in the past and haven't been happy with quality or cleaning. This is my first Eufy purchase and I absolutely love! I was nervous for the combo of vacuum and mop but it leaves my wooden floors so clean and no streaks! I had the Braava mop and it would leave streaks and I felt I always had to spot mop. With a busy house of kids, dogs and cats this has made my life so much easier not having to worry about sweeping and mopping!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Best automatic mopping device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well, easy to maintain and the app work great

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Review on Vacuum Feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Shark robot vacuum. It was nothing but junk. In doing research for a new robot vacuum, this one definitely caught my eye. There were many great reviews and it was on sale through Best Buy. I took the leap, spent the money and made the purchase. The box was well packed, with precise instructions on unpacking and setup. It is definitely heavy. But, I had no issue with that, as I won’t be packing it around. My review is on the vacuum feature. I have not used the mop feature yet. And, I don’t know that I will anytime soon. The suction power is wonderful, picking up all in its path. I have dogs and it removes dog hair easily. Also, with dogs in its path of travel, it gets back on its same track once they’ve gotten out of its way. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning and mopping! Makes my life lots easier. Isn’t always able to get some corners clean and higher profile limits its ability to get under furniture that my previous vac was able to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Best one ive tried!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought tons of these vacuums and was about to give up as all the previous ones sucked! This one sucks but in a very good way. Haha Its super strong. The AI is very smart. Mapping took no time. Etc this thing is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this unit!!! Fits great underneath our furniture. Getting it all mapped was a breeze. It saves me so much time and effort by vacuuming and mopping every day for me! Couldn't be happier with it!!! It is a life saver and worth every penny!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job . Cleans up most areas . Important to get the map right from the beginning though .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesomeness!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we needed. It constantly cleans our floor removing dog hair. Awesomeness!!!

    I would recommend this to a friend
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