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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 398 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop's cleaning performance and strong suction power. Many appreciate its navigation capabilities and easy mapping feature. The robot's quiet operation, ease of use, mopping functionality, and long battery life are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 398 reviews
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robot vacuum I have ever purchased. Well worth the money. I have two golden retrievers and a Labrador and it's great for pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of my life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it …. Very effective! I put it on when I'm leaving work, and when I get home my floor is spotlessly clean...... I regret not buying it sooner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been just a couple of weeks. Using this on the 2000 sq ft wooden floor, I haven't used the mop option yet. Regarding the vacuum, there are hit-and-miss places. Will review again when I use the full options to rate it right.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Mop and Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have 2 of them and they work great! I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item a lot and it was easy to set up. I Yes. highly recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum was pretty easy to setup and and cleans the ground from dirt and dust well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, these things are awesome. No more roombas

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sir suck a-lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sir suck a-lot, he does a great job cleaning my floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price but with flagship features and function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robot vacuum and mop available in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coming from a Roomba J5+ and I was not happy. The Eufy x10 keeps my house clean at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Quick map setup of the house and great technology.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy robot vacuum & mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Works even better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product for LVP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does an excellent Job cleaning our LVP flooring throughout our home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it zero stars if I could. Thankfully, buying it from Best Buy made it easier to return. I had it for exactly 6 weeks and it stopped docking and charging. I went through all their list of things and troubleshooting, and they just kept sending me more list of troubleshooting things to do. I informed them that my returned by date was coming up, and if there was no resolution by that time, I was going to return the machine to Best Buy. They kept sending me more runaround emails and not doing anything about it so I returned it. Then I got a follow up email telling me they would replace it but at that point it had been days and it was too late. Common theme with us is that it works great for a while and then it’s just a piece of junk. Their customer service is absolutely ridiculous. They’re just not big enough company to sustain having such poor service and such poor quality.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best affordable and it does so many things… avoid objects, mop, vaccum and it cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Vacuum/Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Does a very good job. Easy to set up on app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super robot vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great and is a great help to my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does it all! If you're looking for a top of the line Robot vacuum this is the one look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for price. Very happy with this product. Use only on hard surfaces, does a good job.

    I would recommend this to a friend