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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers consistently note the exceptional mopping capabilities, strong suction power, and ease of use of the X10 Pro Omni robot vacuum and mop. Many appreciate the effective mapping and navigation features, along with its relatively quiet operation and user-friendly app. Positive feedback also highlights the robot's performance and obstacle avoidance. The long battery life is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 349 reviews
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Job well done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is powerful and mop is wet enough to really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent purchase. I have a household with cats, dogs, birds, and children. I didn’t have high hopes that it would be as good as it has as it has avoided many objects routinely and infrequently catches stuff it shouldn’t. So far I’m pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy Omni pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product and works.. it keeps my floors clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all-around robotic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good robotic vacuum. The only real downside is that the mop water runs out pretty quick, more than I expected from the description, but I also have a lot of wood flooring. Overall I'm pretty pleased with the purchase though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Cleans beautifully, but this unit has battery issu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned my hardwood floors beautifully! I took away 2 stars as the battery drains from 100% to 0% in about 30 hours when the dock station unit is unplugged. I'm hoping Eufy can fix this problem.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product is great the tanks are big and it works well and is quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to setup and works pretty goo. Main issue is it dont cleans spills like i expected. Have to force it to do 3 or 4 laps on maximum setting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works liked I suspected. I would buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xpro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is very good if your house is less than 1500 sqft

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 994-3056 eufy

  • Rated 3 out of 5 stars

    Works if you're bald or don't have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything except hair.. long hair will get caught in the roller and you have to manually cut and unravel.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Way better than my Roombas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little guy! I previously was running and i7 and m6. This does the job of both, much better, at a fraction of the cost. Thinking of buying another one for my upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! I am so incredibly pleased with this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from all the sharks I owned. The AI definitely makes it a lot more interesting. No more getting stuck. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing eufy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great and does what has to be done . While im doing other stuff around house. Perfect lines on carpet too

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 4 out of 5 stars

    good good good good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this robot vacuum. It cleans quicker and the app is miles better than my previous iRobot. The mopping could be a bit better but the Omni Station is a great plus for all in one cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. I definitely would recommend especially if you have large dogs that shed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI House maid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase. It is an intelligent robot with all the bells and whistles needed to help keep up with house work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been great, I have a Senior cat, there is always cat hair in the floor, the pet mode is ideal for it. Very easy to set up in the app, and multi floor mapping is very helpful for houses with more than 1 floor!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoodAssistant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the product, however, accessing the corners proves to be quite challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful suction and effective wet mopping

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy X10 Pro Omni Robot Vacuum and Mop is my second smart robot vacuum with a wet mopping function. Additionally it has a mop hot-air drying function that heats it up to 45 degrees Celsius which I had not yet seen from any other vendor. My X10 Pro Omni came with about 60% battery charge, but I decided to fully charge it first white getting acquainted with the eufy Clean App. On its first trip, it went about its floor mapping business, around furniture obstacles, even over the thresholds between the living room and kitchen and over a number of area rugs. The obstacle avoidance works really well, thanks to the laser sensor and RGB camera that help it adjust its path and cleaning optimization based on the surface it’s going over. It also has bright LED headlights that help it find its way around dark rooms. The eufy X10 Pro Omni is much quicker to scan the rooms with its top-mounted laser scanner and A.I.See. It completed about 1200 sqft mapping of 3 bedrooms, living room, kitchen, dining room and bathroom in about 15 minutes, after which it returned to the home base that I placed in the living room. You can specify if you want it to just vacuum or vaccum/mop and also how often it will return to the homebase to rinse out and dry the mop heads. Speaking of mopping, don’t forget to fill up the clean water tank and empty the dirty water tank after several sessions. The vacuum bag also needs to be replaced, though it’s fairly high capacity at 2.5L and depending on how much debris you collect, it should last 2 months or longer. At the time of this writing, eufy was selling a set of 6 antibacterial and deodorizing dust bags for $27.99 which is not that expensive for a year supply. You can find even cheaper compatible bags made by other 3rd parties. The cleaning can be done for the entire mapped area or you can label and select individual rooms that have been mapped or restrict rooms/areas from vacuuming. Once it was done vacuuming, it easily found its way back to the cleaning station for charging. After a few runs, when the vacuum dirt tray is full, it will automatically kick in the self-emptying routine to the auto empty station where the waste bag is installed. The eufy X10 Pro Omni was quieter than the competing models I’ve previously used from other vendors and thanks to its A.I. See advanced Laser and RGB camera object detection, it does not violently bump into anything, instead it slows down right before the object and then goes around. It’s more powerful 8,000pa of suction than any of the previous models I’ve owned and also puts down 2lbs of pressure that help mop away harder to clean spills. Moreover when the mopping function is enabled, it will know when it reaches a carpeted area, so it will lift the mop heads by 12mm and stop spinning them thus not getting the rug wet - very smart indeed. Speaking of smart, it can be paired with Alexa and will respond to voice commands, and also “talk back” giving short verbal updates. Overall if you are in the market for an affordable, yet advanced robot vacuum with a powerful wet mopping function, the eufy X10 Omni Pro Robot Vacuum and Mop is the one to get.

    I would recommend this to a friend