Customer Ratings & Reviews

The eufy X10 Pro Omni Robot Vacuum and Mop is my second smart robot vacuum with a wet mopping function. Additionally it has a mop hot-air drying function that heats it up to 45 degrees Celsius which I had not yet seen from any other vendor. My X10 Pro Omni came with about 60% battery charge, but I decided to fully charge it first white getting acquainted with the eufy Clean App. On its first trip, it went about its floor mapping business, around furniture obstacles, even over the thresholds between the living room and kitchen and over a number of area rugs. The obstacle avoidance works really well, thanks to the laser sensor and RGB camera that help it adjust its path and cleaning optimization based on the surface it’s going over. It also has bright LED headlights that help it find its way around dark rooms. The eufy X10 Pro Omni is much quicker to scan the rooms with its top-mounted laser scanner and A.I.See. It completed about 1200 sqft mapping of 3 bedrooms, living room, kitchen, dining room and bathroom in about 15 minutes, after which it returned to the home base that I placed in the living room. You can specify if you want it to just vacuum or vaccum/mop and also how often it will return to the homebase to rinse out and dry the mop heads. Speaking of mopping, don’t forget to fill up the clean water tank and empty the dirty water tank after several sessions. The vacuum bag also needs to be replaced, though it’s fairly high capacity at 2.5L and depending on how much debris you collect, it should last 2 months or longer. At the time of this writing, eufy was selling a set of 6 antibacterial and deodorizing dust bags for $27.99 which is not that expensive for a year supply. You can find even cheaper compatible bags made by other 3rd parties. The cleaning can be done for the entire mapped area or you can label and select individual rooms that have been mapped or restrict rooms/areas from vacuuming. Once it was done vacuuming, it easily found its way back to the cleaning station for charging. After a few runs, when the vacuum dirt tray is full, it will automatically kick in the self-emptying routine to the auto empty station where the waste bag is installed. The eufy X10 Pro Omni was quieter than the competing models I’ve previously used from other vendors and thanks to its A.I. See advanced Laser and RGB camera object detection, it does not violently bump into anything, instead it slows down right before the object and then goes around. It’s more powerful 8,000pa of suction than any of the previous models I’ve owned and also puts down 2lbs of pressure that help mop away harder to clean spills. Moreover when the mopping function is enabled, it will know when it reaches a carpeted area, so it will lift the mop heads by 12mm and stop spinning them thus not getting the rug wet - very smart indeed. Speaking of smart, it can be paired with Alexa and will respond to voice commands, and also “talk back” giving short verbal updates. Overall if you are in the market for an affordable, yet advanced robot vacuum with a powerful wet mopping function, the eufy X10 Omni Pro Robot Vacuum and Mop is the one to get.

The robot itself is great, the object avoidance could be better but still good. However, the app still misses a lot of features and it also has bugs.

This thing is great. I love how it works. You can control it from your phone. Plus the sweep and mop function works wonderfully. Very clean floors.

Ive been using it for a couple months now i have no complaints it has worked flawlessly and the moo actually works well

For the first 6 months it worked pretty well but possibly had ADHD, lol. It would get so busy and forget to go back to the charger and we would have to find it. However about a month ago it started saying it was leaking and kept running the pump all the time. I haven't had time to reach out to GeekSquad yet.

Good results, first programing difficult. Use suggested cleaner for best floor cleaning results

It cleaned very good and did a good job but I started seeing problems with the dirty water suction

The price for the Robot is 100% worthy, the light of the robot helps to clean the house while sleeping

I adore this robot vacuum! No more worrying about sweeping and mopping! The sensors work wonderfully! I can’t praise this product enough.

So far I love my eufy X10 Pro Omni robot vac. It’s a learning curve for me not the vac. If you set it up correctly,with the help of their videos and others on YouTube.

Absolutely amazing! No complaints at all! It holds a ton of water and its been 2 months and I have not had to replace the vacuum bin.

Excellent product. Super impressive technology and does and awesome job of both mopping and vacuuming

I’ve had several other bots over the years, none compare for the value and features this has!!! I love it, I run it every few days and I never have to mop or vacuum!!

I am very happy with my vacuum cleaner, the only thing I feel is that when it gets on the carpet it needs to vacuum better, but its function is good

This thing is truly amazing , totally hand free all I have to is fill the water in clean water container and clean the dirty water tank

Mop really good but charge goes very fast so have to go back for recharge

This is the best thing I have ever owned I would buy more if I had a bigger house

The vacuum is decent there’s only one brush spinner so it flicks things. The mop leaves streaks and I even bough new mop heads.its just ok not worth the money at least to me.

It worked geeat for the first 20 minutes ajd mapped our hiuse great, but then the wheels stopped turning. It keeps saying "positioning" . Cleaned the sensors and still nothing. Followed all the troubleshooting from manual and online. When i emailed them, it is just AI response. No real human. When i called them, waited for a long time and it jept wanting me to wait and wait. Returning it today. Horrible customer service. Oribably will buy the Dreame brand aince my aister is happy with hers and their customer service.

One of the best things we done this year was buying!!