Customer Ratings & Reviews
- Model:
- T2351121
- SKU:
- 6617491
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop, especially its cleaning performance and strong suction power. The mapping and navigation features are also well-received, along with its impressive noise level and ease of use. Additionally, customers appreciate the mop functionality, amazing battery life, and excellent obstacle avoidance.
This summary was generated by AI based on customer reviews.
good good good good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good good good good good good good good good good good good
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been great, I have a Senior cat, there is always cat hair in the floor, the pet mode is ideal for it. Very easy to set up in the app, and multi floor mapping is very helpful for houses with more than 1 floor!
I would recommend this to a friendAI House maid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase. It is an intelligent robot with all the bells and whistles needed to help keep up with house work.
I would recommend this to a friendWorks if you're bald or don't have pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for everything except hair.. long hair will get caught in the roller and you have to manually cut and unravel.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. I definitely would recommend especially if you have large dogs that shed.
I would recommend this to a friendExcelent device, acceptable app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robot itself is great, the object avoidance could be better but still good. However, the app still misses a lot of features and it also has bugs.
I would recommend this to a friendGoodAssistant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the product, however, accessing the corners proves to be quite challenging.
I would recommend this to a friendWonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. I love how it works. You can control it from your phone. Plus the sweep and mop function works wonderfully. Very clean floors.
I would recommend this to a friend
The absolute best
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using it for a couple months now i have no complaints it has worked flawlessly and the moo actually works well
I would recommend this to a friendIt will be returned soon!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can’t recognize the carpets well. It always detects carpets as obstacles and stop there or be involved with carpets’ threads. It also doesn’t clean itself properly and makes mess. The room detectors need improvement. I had to try several times but still do not know the rooms well. Its light is so annoying and always on and it makes a loud voice during the functions. In overall this vacuum suction power is medium and do not expect to have a clean house using it. Doesn’t worth at all. It will be returned soon.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Eufy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good results, first programing difficult. Use suggested cleaner for best floor cleaning results
I would recommend this to a friendLost Puppy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first 6 months it worked pretty well but possibly had ADHD, lol. It would get so busy and forget to go back to the charger and we would have to find it. However about a month ago it started saying it was leaking and kept running the pump all the time. I haven't had time to reach out to GeekSquad yet.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for your kind words about our product and for sharing your experience! We're thrilled to hear it worked well for the first six months, though we're truly sorry to learn about the issues you've encountered recently. We sincerely apologize for any inconvenience caused by the charging and pump-related problems.
If possible, we kindly ask you to reach out to us directly regarding the leaking and pump issue so we can assist you further. You can contact us via email at support@eufy.com or by phone at +1 (800) 988 7973. We're here to help and will do our best to resolve this for you as quickly as possible. Thank you for your understanding and support!
Eufy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleaned very good and did a good job but I started seeing problems with the dirty water suction
I would recommend this to a friend10 stars!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore this robot vacuum! No more worrying about sweeping and mopping! The sensors work wonderfully! I can’t praise this product enough.
I would recommend this to a friend100 Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for the Robot is 100% worthy, the light of the robot helps to clean the house while sleeping
I would recommend this to a friendLove this eufy X10 Omni pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love my eufy X10 Pro Omni robot vac. It’s a learning curve for me not the vac. If you set it up correctly,with the help of their videos and others on YouTube.
I would recommend this to a friendAmazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! No complaints at all! It holds a ton of water and its been 2 months and I have not had to replace the vacuum bin.
I would recommend this to a friendGreat Device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Super impressive technology and does and awesome job of both mopping and vacuuming
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several other bots over the years, none compare for the value and features this has!!! I love it, I run it every few days and I never have to mop or vacuum!!
I would recommend this to a friendVacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my vacuum cleaner, the only thing I feel is that when it gets on the carpet it needs to vacuum better, but its function is good
I would recommend this to a friend