Customer Ratings & Reviews

After one week of use of this robot, vacuum and mop, I can say that I am satisfied so far. Not necessarily a ringing endorsement, but I think the overall positives of this unit outweigh a little of the negatives. First of all the robot came Well boxed with several layers that kept it protected. Opening and taking out and set up was fairly simple. After downloading the app, And having the robot connect to my home network, I was off to the races. I have another companies robot vacuum and it is very hard not to compare to that but I have to. It had similar capabilities with regards to mapping, vacuuming and mopping my first floor home where there is the most traffic and hard tile floors. However, I have to say the Eufy x10 Pro Omni mop, vacuum was superior in several ways. First, it gave a more accurate map of the first floor area And the mapping process itself went far quicker than my other unit. Second, the Eufy Robot Does a superior job in going to where you tell it to go. You can block off certain areas in the app in it seem to do a good job at staying out of the no go zones. Third, this unit simultaneously vacuums and mops which the other unit does not do and so it is far simpler running it cycles without having to swap out the mop cartridge. They are similarly priced so I do think this is the better unit. Now for some of the negatives. The robot does do dumb things at times and seems to get stuck just as much as the other robot. The AI is OK and a little smarter than our other robot, but still makes mistakes. That being said, it seems to make fewer mistakes and runs without having To Help get it unstuck from certain obstacles. Overall, since I think it’s similarly priced to the other unit, I would get this over. It’s in competitors. If you’re looking for a good robot, vacuum with mop, I think this might be the one to try.

Had to return broken upon arrival . Hopefully next one will be better

The Eufy Clean X10 Pro is amazing. I have now used several Samsung robot vacuums, and even without the mopping this blows it out of the water. First and foremost, the suction is amazing. I really don't even tend to recommend robot vacuums to my clients unless they have pets, simply because they are so expensive, vacuuming provides exercise if you do it manually, and there's not a reason to vacuum more than once a week if you don't have pets. That said, this "sucker" is amazing (pun intended). It seems to be pulling up so much dog hair, it is amazing. Pair that with it emptying itself, and that is so awesome. My least favorite part about manual vacuuming with a dog is that emptying the canister on my Dyson manual vacuum, even if I do it outside, just gets dust and dander everywhere, and it's just not a pleasant experience. On top of that, it mops! My wife is much more enthusiastic about mopping than I am, but now I can set this to mop every other day, and my wife is incredibly happy. Being able to mop, then dry itself, paired with vacuuming is just amazing. having now had a robot vacuum / mop, I cannot imagine that I would go back to just having a robot vacuum ever again. This is so amazing and convenient, it does a good job, and I can't recommend it enough.

The Eufy X10 Pro Omni is a great robotic automated cleaning solution for anyone that struggles to keep up with daily cleaning (which is likely many people these days). Being a parent working full time, robotic vacuums have been a savior for my household's cleaning routine, and the X10 Pro Omni has been a huge upgrade over my previous robotic vacuum since it adds a hugely useful mopping function. Overall, I feel like the X10 Pro Omni strikes a nice balance of features, performance, and price and while it's not without downsides, it's a very nice option for those considering this type of product. The docking station is the star of the show. Traditionally, having to manually empty and clean robotic vacuums has been their main downfall. While automated cleaning is always a welcome nicety, having to constant "service" them can become tedious. This unit solves that issue by automating portions of this maintenance. One highly underrated feature of the dust bin is the fact that they've put filter on it. This for me is crucial since the cleaning/emptying cycle has potential to release a lot of contaminants into the air. Eufy claims the filter can trap particles down to .3 microns, which technically would put it on HEPA filter level, but it seems they're not calling it a HEPA filter. Either way, it's a great feature. Along with automated dust emptying, the base also holds the water for the mopping function. The mop is function for about 20 minutes, at which point, it returns to the base to top up on water, and then continues on. This works surprisingly well in my experience and makes the whole operation seamless. Additionally, the base dries the mop pads once the cleaning operation is done. This is also a hugely underrated feature, given it takes all the manual work out of the picture for the most part. Overall, maintenance tasks are down to about once per week, which is a HUGE benefit for me. Vacuum performance here is very good. It seems to do a better job cleaning carpets than my previous vacuums, and seemingly deals with pet hair pretty well. It has a "comb" of sorts that helps keep tangles to a minimum, and in my testing in a house with a long haired cat, I found this to work very well. Previous robotic vacuums I've had required pretty regular brush head cleaning to clear tangled hair. Not really so with this one, which is a huge bonus. Additionally, the vac has "AI" object avoidance on board. While this has mostly worked well, there have been times where it was unable to avoid fabric obstacles, leading to some major jams that needed manual intervention to clear. Overall, I'm happy with the job the vacuum does in terms of suction power and obstacle avoidance, but it's definitely not perfect. The mopping function here is surprisingly good. This largely is owing to the fact that the mop heads not only spin laterally, but also apply a supposed 2+ lbs of downward force. As a parent, this has been exceptional, cleaning a majority of food messes without us having to think about it. Spills and stuck, dried on food on our wood floors has been a non-issue for the X10 Pro Omni. Finally, likely the best feature of the entire package is the fact that the unit raises the mops up while traversing over carpet. This helps to keep moisture in places it shouldn't be to a minimum. The final aspect of the X10 Pro Omni worth mentioning is the accompanying app. I initially had some issues getting everything hooked up, but after some troubleshooting was eventually able to get it working. Once hooked up, the app gives you access to a number of features, including the scheduling and mapping functions. Overall, the app is a nice addition. Those worried about cybersecurity (which should be everyone in 2024), you may consider whether the app is worth the convenience. Eufy is quick to tout their security claims about camera footage and general information not being shared back with their servers, but it's honestly quite difficult to trust this these days. Personally, I've decided not use the app and keep the unit offline. Overall, this is a really well thought out product. The features on tap here make this unit stand out given the price point, and it has the cleaning performance to back this up. As mentioned previously, I'm a parent with small children, making finding consistent time to clean difficult. The X10 Pro Omni has come along to save the day, giving me a consistent cleaning routine that requires very minimal intervention and keeps our floor tidy. If you're in the market, consider the Eufy as a great lower price option.

I am glad robot vacuums like the Eufy X10 Pro Omni exist. The first time I tried it out, I was very impressed. The wife stepped out to run some errands and I was in charge of house cleaning duty. The tile floors needed sweeping and mopping due to tracking in more dirt than usual due to rains. I filled up the water tank to the Max line without any cleaning solution(Eufy says you can only use their cleaning solution if desired), cleared the floor of any obstructions, closed off the bedrooms that didn't have tile, and proceeded to start the vacuum with Smart mode which created a cleaning plan and strategy based on the rooms and the frequency they get cleaned. The first 5-10 minutes on first use of the vacuum just maps out the area and returns to the docking station to clean the mopping pads. After that's complete, the vacuum starts the cleaning process and adjusts suction power when needed or water use frequency when needed. I was comfortable leaving to another room to tidy up and when the cleaning was complete, the vacuum returns to the docking station to collect all the dust into a dust bag and empty the dirty water into the dirty water tank while also cleaning the mopping pads. The process after docking did take quite a bit of time. Overall, the floors looked great! They were very clean and the wife came home and said "wow, the floors look so clean!". That's when I knew we had a winner! I also could not find a single dog hair on the floor and our golden sheds a lot! Some other things to point out. The set up process was very easy with the Eufy clean app and found my robot right away. Immediately needed a firmware update out of the box. I didn't find a user manual but was able to locate one online to be able to understand the features. The app also does a great job at explaining what certain features are and do if you decide to use them. Although this robot vacuum takes away the need to sweep or mop manually, you will still have to maintain it by swapping out the dust bag when needed or cleaning the dirty water tank while at times cleaning the base station so it doesn't build up bacteria. A small price to pay for the convenience of having a robot clean your floors.

This product checks all of the boxes! The vacuum suction is super strong, and the mopping feature is amazing. The robot actually goes back to it's base and cleans the mops, then starts all over where it left off. I have used it for a few days in a row now just to get acquainted with it and I highly recommend.

The mapping is very impressive. It handled my entire 900 sq ft apartment without any issue. I was really surprised how well it handled cat hair. The mopping works great on my wood floors

So much better than the Roomba. If you have a robot vacuum, upgrade to this one.

Love, love, love my Vaccum. It definitely helos with the dog hair and keeps the floors clean.

I’ve had shark and irobot before and neither hold a candle to this.