Customer Ratings & Reviews

I received my unit yesterday and followed the instructions to setup. Once in the app I was greeted with a firmware update notification which brought me up to 2.2.34. Be warned that every version above this will remove the obstacle photos feature so I turned off auto update. After a bit of charging I sent the robot out for a mapping run. With the dock set in the kitchen it set out mapping the kitchen, made a left turn and mapped part of the master bedroom and after mapping the master bathroom it declared it was done and went back to the dock. I moved the unit to the living room and sent it back out again and this time it was able to map the whole house but once it returned it could not dock itself while on carpet so I moved the dock back to its original position and then it was able to dock. Today I sent it out to clean the whole house and it was able to correctly identify carpet from mopping areas all by itself. Obstacle avoidance seems to work for the most part and its pretty good at seeing shoes, wires and pedestals. If a door was closed or an area blocked when it tries the first time it will return to complete that area. Where it fails is with floor mats and especially bathroom mats which it will curl up and suck into the brush. Mopping performance is very good getting up muddy shoe prints with out any smearing or streaking. I use a small amount of Bissell solution but you can use whatever you please. Based upon what I'm seeing I will have to dump the waste tank and fill the fresh tank every two days but that's fine. Tanks are easily removed by simply pulling up and each has a locking tab that you just pull out to open the top. Likewise the vacuum bag sits beside them and is easily removed and replaced. Charging takes a very long time. When the battery gets too low during a cleaning run it will return to dock and recharge. Unlike some other units I've had it does not wait to get to 100% to go back out and will auto restart once it thinks it has enough battery to complete the rest of the map. In my use case it went back out at 86% state of charge. No machine is perfect but this one does a very good job and is reasonably priced especially if you can catch it on sale. I also added a 4 year geek squad warranty on it because it is a machine will lots of moving parts. Would I recommend this robot? Yes I would but keep in mind that my unit misbehaved while the base was on carpet with tons of free space all around it. I messaged support in the app and received a generic response that wasn't every helpful. Alternative choice: I would choose the Roborock QRevo Master which is also on sale right now with swing brush and swing mop technology. I might buy one anyway to have two units in the house.

This year, I finally caved and started to seriously consider a "do-it-all" flagship robot vacuum. Anytime I'm looking at spending $1000 or more on something, I spend an obsessive amount of time researching my options. But for every review of a $1000+ flagship model I watched, I'd always see a recommended review of the X10 Pro Omni. Discovering reviews about the X10 Pro Omni was confusing...the concensus seemed to be that it was really great, but everybody still insisted on calling it a mid-range model, presumably because of its price. The implication seemed to be that something was still holding it back from going toe to toe with the obscenely expensive flagships. Fortunately for me, this thing has exceeded all of my expectations and then some. My floors are as clean as I want them to be (freshly vacuumed & mopped) on a near-daily basis. I can walk around the house all day in white socks and they stay white, with barely a stray dog hair stuck to them. The best part is I've barely had to lift a finger. The first time I turned this robot over to look at the roller was after 5 days of use and there were only a few strands of hair tangled in the bristles. I didn't even have to remove the roller to pick them out. When I looked at the mop pads, to see how clean the self-cleaning feature actually got them, they looked like they were fresh out of the wash. The drip tray will need cleaned out semi-regularly, it looks like, as I had some sediment starting to cake up in the bottom of mine, but it's removable and that should be a quick rinse & good to go. I can run it at any point in time, which is such a night and day difference from my old robot. The X10 Pro Omni is a ninja by comparison. Even on max suction vacuuming, it's like having a 50db dishwasher running...you can hear it, but it's not bothersome. In summary, I love this thing and have been nothing but impressed with its performance, acoustics, convenience and value. Maybe the $1,000-1,800 models are better...but I would have a hard time beliving their performance scales linearly with their increased price.

I have a shiny ceramic tile floor, with a lab that drools a lot. Had a rhoomba for vacuuming and a dyson, then tried a bissel crosswave in concert with a bissel steam mop, then the heated steam bissel crosswave, then manual scrubbing. Of all, the manual scrubbing did the best. Until now. (Still need to scrub spots a bit.) When the x10 started to get really good reviews, at a much better price point, I wanted one. So I watched my cart on Best Buy until a sale price (-$120) occurred and jumped. I am now in the 60 day review period and I use it at least 3x a week, primarily for the kitchen, but it has done the whole house at least 3x. Not bad for the price. Only have to spot clean a few spots here and there. (Dried on drool is really sticky!) Have not had to pull out the bissel steam crosswave once, and the 10x does just as good a job. It takes a little editing in the app to get the rooms right, but once you do, you break up the house into a lot of little rooms and just tell it to do the one you want. Don't have to do a lot of prep either. I pick up the throw rugs, move the garbage cans, and that's it. But unlike the rhoomba, it only got stuck once when it fell into the main shower pan. I can't imagine the $1500+ models doing a better job. So far so good. Now, on to cleaning the kitchen this morning - while I type...

This Robot vacuum works really well. Mops better than the other Robot I have. Very easy to use and the results are excellent. Only issue I have so far is that it is s little loud.

I love this vacuum, I moved up from a Shark, and this one maps, cleans, and mops better than any other robot vacuum I've ever had. It maps your residence super fast and easy. It avoids all objects and spot cleans with ease. The only drawback is that it empities the dust bag really oftern. My Sharks could almost clean my entire house without dumping the dust and dirt. Also, this one has a dust bag that i am sure I will need to replace at some point. That's why i say 4.9 is a better score. I also added one small room than what my Shark cleaned, but I don't think that would contribute to the dust bag getting full so fast. As a matter of fact, i am sure. One of the best purchases ive ever made.

This thing is amazing. Life changing, really. It's easy to set up and mindless maintenance as it empties its own vacuum at the "home" station every day. It connects to a bluetooth app on your phone so you can see where it cleans and watch the map. Easy to program a schedule. It is fairly quiet except when it dumps the dust and dirty water at the station. It does a really great job navigating the home and learning obstacles, even mopping/vacuuming around our sleeping dog without her waking up! Unbelievable how far technology has come for these robot cleaners. I highly recommend. This is probably the best on the market and we got a great price for it at Best Buy. Our house is cleaner than ever and I'm stoked we splurged for the Eufy!

This robot is awesome. It does an excellent job keeping my floors clean, is simple to use and maintain, does not trap dog hair in the brush and wheels, is much quieter than my previous vacuum robots, does not bump into things. Infinitely better than the clunky, aggravating, overpriced, maintenance nightmare robots from the former leading brand. The only complaints i can think of include: it tries to climb the legs of swivel chairs, and the app nags you to change debris bags when the bag is only half full. Other than that, it's truly a remarkable device. I even bought a second one for another part of the house. Oh, and the software is also excellent.

So far we are liking it Didn’t get hung up on anything. Really quite. Clean and mop really good. Our daughter wants one

I always thought of these devices as gimmicky and did not work that well. Boy was I completely wrong. This robot vac is extremely easy to set up, charges very quickly, and cleans extremely well. After the initial charge, it mapped out the bottom floor of my house in less than 15 minutes. I toggled the AI and let it do its thing. It vacuumed and mopped the bottom floor of my house in a little over an hour on one charge. It left my floors, tile and LVP, spotless. I can't believe that I waited this long to get one of these things. The robot is very quiet, even on max vacuum. It only gets as loud as a traditional vacuum when it's emptying itself into the base, which takes about a minute or so. The app is a bit quirky and not that intuitive, but once you figure out how it works, it's not too bad. One thing to keep in mind, which I had to search for a solution, after the initial mapping, if you move furniture or appliances and expect it clean where they were, it won't. There is no way to remap a single room but the easiest work around is to go into zone cleaning, draw a zone in the room you want "remapped" and let it clean. It will remap as it cleans. I can see why this robot vac received high praise and it's hands down the best bang for the buck where clean floors are concerned.

I couldn't have asked for a better robotic vacuum for both vacuuming and mopping. This does both efficiently. First and foremost, the design is great and doesn't look odd while placed inside the house. Let's talk about vacuuming, its powerful 8000 Pa suction capability allows it to remove the hidden debris inside the carpets, it doesn't even let one pet hair go unnoticed. I hardly find any missed spots. Although it makes frequent trips to the base to dump the trash, I do not mind it as it is all seamlessly done without any manual intervention. The dust bag is big enough from my home to last about a few weeks. As with any type of vacuum, the most tricky part is to take the tangled hair out but the roller brush of this vacuum rotates in the opposite direction and its Pro-Detangle comp flips to loosen and remove the hair itself without me monitoring or doing it myself. When it comes to mopping, it can switch easily between the modes to keep the home as clean as any human would do by cleaning for hours. The dual mop pads are used with 180 rotations per minute and can clean the stickiest of stains to make the floors spotless. When it detects the carpet area then it automatically raise by 12mm to prevent it getting wet. As per the provided instructions, I wash these mop pads using clean water and then dry them at around 45 °C to prevent bad odor and to avoid the bacteria growth. We are living in the AI age and how can this be eluded from this, so it is capable of identifying more than 100 different objects like wires, shoes, toys, etc to navigate around these and not to move to areas which are already cleaned earlier. Not just this, I use the app to schedule the cleaning as per my availability and this does the rest. This has the capability to create the cleaning routes around the home which can be used for future cleaning jobs.

Received the Eufy X10 double boxed. Opening was straightforward, but was at a loss looking for the instruction booklet. Only thing included was a safety booklet. Finally figured to scan the QR code to download instructions and app to operate the unit. The downloaded instructions include illustrations which make setup easy. The app takes you through strep by step check and startup. After this, I added water, setup WI-fi and Bluetooth, charged the unit and set out to see what it could do. We have a pet, and I left some pet hair on the carpet on purpose to test pick up ability. I turned the unit on, the unit connected and set out to map an clean at the same time. As to the actual operation, I can see some pluses and also minuses. The pros. The operation of this is amazing. It will come out from base, map rooms, clean floors – switching from carpet brush to spinning hard floor brush – return to base clean and dry brushes, pump out dirty water, get fresh water, and come out to continue cleaning again. All automatically! So far so good. However, I saw several drawbacks. To the mapping. I found it did miss some areas. I believe I could prompt it from app to cover these areas, but didn't try this. It gets fairly close to edges, but is within about 1 to 1½ inches. It did pick up pet hair fairly well, but did did not pick up some hair deeper in carpet. Of course, it cannot move obstacles to get behind, underneath or behind. And, you must “prep” cleaning area to remove pet toys, appliance wires, and small “flimsy” little rugs. All in all, I think this would be absolutely fantastic in certain applications, but falls short in some areas. I believe the best use of this would be in living spaces with a lot of hard floors, more spacious areas without too much clutter, and pets that shed less. And where “set – it – and - forget – it” would be a big benefit. And, it does take some floor space, so planning on the best placement is a must.

I recently tried the eufy Clean X10 Pro Omni robot vacuum and mop, and was very impressed though with a few minor nitpicks. The eufy X10 Pro excels in several areas: its rotating brushes are particularly effective, avoiding the mop lines that are common in some other traditional, more entry-level robot vacuums I have used previously. The auto-mapping function accurately charted my home's layout on its first try, which was impressive. In the past, I have dealt with competing products that needed multiple mapping attempts. Overall, the Android app was intuitive and user-friendly. The cleaning power stands up to the premium players in the robot vacuum space. The X10 managed to handle all of the dog hair, dust, and debris on both the hardwood and rugs throughout my house. A standout feature is its self-maintenance capability. If you have never owned a robot vacuum with self-dumping; you are missing out! The vacuum automatically empties its contents into a bag at the docking station, reducing manual cleanup. This, coupled with a self-cleaning function for the mop pads, was extremely convenient. On the flip side, the vacuum's reliance on bags for waste disposal might be seen as both a benefit for its mess-free convenience and a drawback due to the additional cost of replacements. Also, although its object detection surpasses many models on the market, it falls slightly short of the benchmark set by the most advanced vacuums. While the robot's laser-powered object detection managed to avoid all of the dog toys and other objects on my floor, it did misclassify an object as animal waste. This is not a dealbreaker though by any means, and future updates might bridge this gap. Also, I prefer that the robot errs on the side of over-detecting these sorts of "problematic" objects rather than not. When compared to premium robot vacuums, the eufy X10 Pro Omni's taller design restricts its ability to navigate under some low-lying furniture. While its build quality may not rival that of more expensive models, this does not significantly impede its functionality, which competes closely with top-tier vacuums but at a more accessible price point. In conclusion, the eufy X10 Pro Omni strikes a commendable balance between affordability and performance. It might lack the premium aesthetics of some high-end competitors, but it delivers a robust cleaning experience that rivals the best in its category, making it an excellent choice for those entering the robot vacuum market or looking to upgrade without excessive spending.

TL; DR: I can’t believe how well the Eufy X10 Pro Omni works. It seamlessly switches between mop and vacuum going over our living room flooring and then rugs, and then the carpet in the rooms. The base is wider and deeper than other self-cleaning vacuums due to the additional bin for waste water, but the unit is still fairly compact and doesn’t stand out in our house. Up front, the only - absolutely nitpicking here - negative I have found is that the waste water bin is small. So as the X10 makes multiple return trips to dump dirty water and refill, the waste water bin gets full really quickly. Granted, given its dirty water, you would want to dump it frequently to prevent mildew and nasty odors, but I still found it somewhat annoying to have to dump multiple times. Reall other than that, I can’t say enough good things. The directional sensors are smart enough that I never once saw the X10 bump its nose into furniture or walls, and even looking at the marks, there weren’t any missed spots on the flooring nor on the rug despite going back and forth. This makes cleaning so much easier. My wife absolutely loves this addition to our home.

This Robot Works amazing. I wish I had gotten it sooner. It does great a vacuuming and mopping. The floors feel just as clean as if I had spent all day hand washing them. Its great at going around and between items. If a door is closed it will try several times to push it open before moving on the the next room. My home is one level, but I have thresholds in the bathrooms and laundry room and was very surprised how easily it went over them. Nothing better than coming home to clean floors which make the whole house feel cleaner. It does take several hours to clean the whole house, but at least I am not doing it.

Have owned 3 robot vacs over the last 7 years and this one is a total game changer. The mopping feature cleans my oak hardwood floors wonderfully…leaving them dry and looking polished! At the same time (using mop and vacuum setting), it vacuums my area rugs extremely well. Besides its exceptional cleaning capabilities, it is super quiet. This vac is an absolute winner.

Comparing to a iRobot I7 with bin and Braava M6. Obviously the IRobot is older than the Eufy but the improvement is not small. The iRobot constantly got lost, stuck, or wouldn’t get fully on the docking station leaving it uncharged. We would give up on it for months (a year?) at a time. The Eufy mapped 3,000 sq ft in about 45 minutes and the map was more accurate than the iRobot which would require several hours and several mapping runs. Designating zones and things is easier/more simple on the IRobot app but was not rocket science. The Eufy has more settings for speed and suction than the IRobot. It tends to get less confused, does not get lost, and doesn’t get stuck vs the IRobot. We haven’t tested any of the “smart” features but it’s nice to be able to set up a quick run vs a “deep clean.” We use ours primarily to deal with a White German Shepherd’s fur and it does this well. The brushes, roller, and dust bin do fill, but do not clog. It isn’t quiet but isn’t crazy loud either. The mop is superior in that it cleans itself and actually picks up dirt and mud vs the Braava which worked more like a swiffer- it also left streaks where the Eufy does not. Our home is primarily hardwood floors and the tank lasts for 5-6 kitchen cleanings or 2 whole main floor cleanings. We aim to mop the whole home once a week and the kitchen once every other day and This vacuum fulfills the promise of these devices being pretty close to “set it and forget it.”

So satisfied. This thing cleaned the house completely on the first run. I ran it 5 times until the dirty water was clean. Now just twice a week. We have terrazzo floors with area rugs, 2200 sqft. It cleans 3 to 4 times on a full clean dry empty tank. Returns to base periodically to refresh tanks and recharge. Fairly quiet while cleaning, a bit loud briefly while discharging dirty tank. Tanks are easy to remove/install and refill. Solid construction, quality build. Cleans the floor immaculately, I love this thing.

Great performance on lvp floors while vacuuming/mopping. All this robot tackles is dust and some crumbs that end up on the floor. Before deploying it I remove thin place mats from its path because it sometimes catches an edge and rolls up the carpet a bit creating an obstacle to deal with, as well as removing the lint from the air filter since it clogs with lint often, like a dryer filter, so I ensure that the filter is clean before deploying it to avoid suction performance degradation due to a clogged filter. Although the floors look clean I always dump brown water from the waste tank so the mops work very well. Set up with the app and robot were easy and a breeze to set up. No issues with mapping the work area, and no issues encountered with its navigation. Couple days later I rearranged some furniture and second remap of the work area was quick and detailed. The mops are still holding up in good shape and I use the Eufy clean water solution which leaves a very light scent, if any, on the floors. If in the market for a kind of affordable robot vac this is a short list candidate specially when it's on sale. Those savings will be needed at least for spare dust bags.

Impeccable Cleaning: This robot vacuums and mops with outstanding efficiency. It leaves floors spotless, even on challenging surfaces like tiles and hardwood. Smart Navigation: Equipped with new technology, it maps your home precisely, avoiding obstacles and ensuring thorough cleaning without getting stuck. App Control: The user-friendly mobile app lets you customize schedules, set no-go zones, and adjust power levels. It’s also compatible with Alexa and Google Assistant. Long Battery Life: With up to 3 hours of runtime, it’s perfect for large homes. When the battery runs low, it automatically returns to the dock, recharges, and resumes cleaning from where it left off. Easy Maintenance: The dustbin and water tank are simple to empty and refill.

Does its job, fast. It does a much better job at mopping than I anticipated judging from what I find in the dirty water reservoir. The obstacle avoidance technology on this vac is excellent. The 1st floor of my house (where the vac does its job) is about 1500 sqft, and it gets the job done, vac and mop, in about 2hrs. I am very satisfied with the level of cleaning since I have a dog and a cat. This is a must have for pet owners. Two downside, just to put it out there, I wish the software was a bit more polished and more in real time. I find there is a delay between the robot is cleaning and where the robot is shown in the map. The other thing, maybe I just haven't found this in the app but, the app indicates fresh water level but not the level of the dirty water. Would be nice to know how much dirty water is in the brown water tank.