Customers consistently note the exceptional mopping capabilities, strong suction power, and ease of use of the X10 Pro Omni robot vacuum and mop. Many appreciate the effective mapping and navigation features, along with its relatively quiet operation and user-friendly app. Positive feedback also highlights the robot's performance and obstacle avoidance. The long battery life is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 324 reviews
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Almost perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first floor robot that has lidar for home mapping. So far after a month of use it has performed as close to flawlessly as possible. The mopping function is top notch and keeps our floors very clean. The AI does a fantastic job of avoiding objects that will cause problems while cleaning, such as cords wires and fabric.
The self cleaning features are very good and to app does a great job of letting you know if anything on the base needs to be addressed. If you use a floor cleaner, like the Eufy floor cleaner, you can go a few days before emptying the dirty water tank. If you choose to use water only I would definitely try to empty it everyday as the water can start to stink pretty quickly.
As far as negatives go, I wish the tanks were a bit bigger, but it's not a big deal. I can get around 3 cleanings before I need to add water and change out the dirty tank. I haven't had to replace the vacuum bag yet, after daily use for a month or so.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve researched many vacuum mop combos before choosing this. Overall it has been outstanding. Strong suction, effective mopping, and the self-cleaning base make it incredibly convenient. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is hands down the best robot vacuum I have ever had! It never gets stuck and cleans so well. The company is also wonderful to work with if you are having any issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been having this vacuum for 4 months, has been nothing but great for us. Cleans good, avoids cords and other things. I recommend this one if you’re debating. Easy to setup, easy to maintain.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been quite a upgrade to the Irobot I have had for years. Not one issue with it. Love the fact it mops and vacuums. Dirty water needs to be emptied regularly if you have it on a schedule, otherwise it's like finding the pyrex lunch bowl you left in the back of the car for a week.
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 994-3056
Pros mentioned:
Navigation
Rated 5 out of 5 stars
Pretty darn smart
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve owned a few robot vacuums and I will say this is the best! It mops better than I could ever with its rotating mop heads. It’s smart, navigates very well, and will take pictures of obstacles and give you notifications of what’s in the way and go around them. So far, I absolutely love it. I’m going to purchase another when it goes on sale so I can have one on each end of the house.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Clean floors
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, I love it. It mapped pretty quickly and I can set it to clean everyday. I have pets and its works great at vacuuming all the fur. It does fairly well at avoiding objects on the floor, but if it does get stuck, I do get a notification and can see on the map where it is. I like that I can set areas to avoid. I have tile floors with no rugs, so I can’t say how good it is on other flooring. I do have the settings set on the max and the battery life does run low, but it returns to the base to charge and will finish it’s task once it has enough charge to do so. Overall, I love this vacuum and it has save me a ton of time keeping the floors clean.
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 994-3056
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Great but needs to recharge frequently
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this vacuum. It mops and vacuums which makes my life so much easier and cleaner. It’s great that the mop heads are self cleaning. And I also like that it self empties both the mop and the vacuum. I have noticed like a couple other vacuums that after only a short time the battery seems to not last as long. I haven’t even had this a year and it seems to take longer to vacuum the whole area because it needs to recharge more frequently. I still love it but I wish it would last as long as it did when I first got it.
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 994-3056
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Never Think About Cleaning Your Floors Again!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was on the fence about whether or not it was worth going for this product, but I’ve been so happy! The mapping was accurate, and it’s been so nice to have different zones with different pre-set routines. I love not having to sweep or mop as part of my weekly cleanings.
It’s also nice to have the sensors that can easily avoid forgotten floor items like toys, laundry, recycling items, etc.
The app is a little clunky, but still easy enough to use for initial room mapping and routine establishment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this vacuum and mop combo!
It quickly mapped my entire house and both functions work amazingly. I have had other products for years and they did not perform this well. The mop is fantastic if you have a lot of hard surface. And the various settings make it easy to have it spend more time in one area than another based on need. I can’t say enough about how happy I am with it.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Great vaccum
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, love the dual mop and sweep feature. It is a little bit loud when emptying into the dust bin but overall not too loud when running.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The robot was very easy to setup and cleaned the house spot clean. This was my first cleaning robot and it left the house spotless. I think the only problem I had was getting it to clean another floor. You need to disable some settings in the app so it doesn’t look for a station to refill after 30 mins. Otherwise it works great and keeps everything clean.
Thank you for taking the time to share your feedback with us. We are delighted to hear that you are satisfied with the cleaning performance of your X10 Pro Omni.
We would like to inform you that the X10 Pro Omni is indeed designed to support multi-floor cleaning. However, without the Omni station, the robot cannot clean or moisten its mopping mop pads as it would typically do to maintain cleaning efficiency. To ensure that the cleaning quality is not compromised, the robot automatically switches to a "vacuum-only" mode. This adjustment prevents the robot from spreading dirt or leaving streaks on the floor with a dry or dirty mop.
For users who require mopping services on floors without an Omni station, it is essential to ensure that the robot has access to an Omni station on the same floor where the cleaning task is being performed. This allows the robot to maintain its mopping pads in optimal condition, providing a thorough and effective cleaning.
If possible, we recommend purchasing an additional Omni station to place on the second floor. This will help resolve the issue you are experiencing and ensure that your X10 Pro Omni can perform optimally on all floors of your home.
Should you have any further questions or need additional information, please do not hesitate to contact us at [email protected]. We are here to assist you.
Thank you once again for your valuable feedback and for choosing Eufy.
Rated 5 out of 5 stars
Robot vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this robot vacuum, and I couldn’t be happier with my decision. It’s incredibly easy to use and saves me so much time every day. The cleaning performance is excellent – it picks up dust, pet hair, and crumbs effortlessly, even in corners and along edges. I also love how smart it is: it maps the room efficiently and avoids obstacles without getting stuck.
The battery life is impressive, allowing it to clean multiple rooms on a single charge, and it automatically returns to its charging dock when finished. The design is sleek and modern, and it operates quietly, which makes it perfect to run even while I’m working from home.
Overall, this robot vacuum has exceeded my expectations. It’s reliable, convenient, and keeps my floors spotless with minimal effort on my part. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
My Secret Weapon for Impressing Guests
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I run this beast every few days just to keep things tidy, but let’s be honest — it goes into overdrive right before my girlfriend comes over. And you know what? It never lets me down.
The eufy X10 Pro Omni is a straight-up killer. It vacuums, it mops, it empties itself, washes itself, and even dries itself. I don’t even have to think about it — it just does the job, and does it well.
Floors look showroom clean, and I barely lift a finger. This thing has become my go-to recommendation for anyone who’s tired of cleaning (aka everyone I know).
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 994-3056
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Great vacuum with a few flaws.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For vacuuming, this unit is pretty good. It does get the majority of the dust and trash on the floor, the self cleaning brush (it cuts hairs that it collects) is decent, it isn't anywhere near perfect but you won't have to clean it every time. the bag in the base unit is very useful since it will return and empty itself out. The mopping part is great, it doesn't wet my carpets and it will clean the floor (make sure to get some floor cleaner to mix with the water).
My Biggest issues with it are that:
1)the water container is a bit small for the amount it consumes per use, I usually have to add water after 2 uses (this might vary depending on your floor size).
2) the wifi connection isn't the best so that will cause a multi of issues since the only way to easily control it is with the app. I have had to reset and connect mine 2-3 times and I have only had the unit a month or so.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife really loves this robot! She has tried other good brands, but this is the best! Great suction, the mop pads are great too, and the app is easy to use. You can set up more than one map and have many customizable cleaning modes. This is an excellent product!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this after our last robot vacuum ran over a pile of poop and dragged it ALL OVER MY HOUSE. Let’s just say it was a CRAPPY situation and my dog was in the dog house for a bit. This vacuum sees things and doesn’t run over them so no more underwear stuck in it too.
The mopping feature is great and we don’t have to mop anymore
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this robot vacuum and mop to basically buy back time for myself from having to vacuum and mop everyday. After getting a new golden retriever puppy I was unable to keep up with daily cleaning due to the dog shedding. When a friend who has a husky told me to look into a robot vacuum, I did just that. I watched YouTube videos, I looked at reviews and ran into a website dedicated to reviewing all different type of robot vacuum brands and this one was at the top of the list. The self cleaning feature, the added mopping capabilities on top of the vacuum, the app to set schedules etc, it checked all the boxes. I run this thing twice a day and just do it myself maybe once on the weekends to get the hard to reach places. This purchase was sure an investment well made and has definitely given me time back to my already busy day.