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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 6,287 reviews
  • Rated 5 out of 5 stars

    Minor issue, otherwise good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume buttons don't always respond right, so if I'm trying to decrease it might increase volume and vis a versa. Otherwise this works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my Roku!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I finally broke down and bought a Roku. It’s taking me a bit of time to explore all of my viewing options because there are so many. It is such an improvement over what I have paid for in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very confident in any product that I purchase from Bestbuy because they are good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 Roku devises, they perform well. No problems with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    little black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device to download streaming apps works very well and picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Cutting Accessory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great tool, almost two years later. When you don't have a cable hookup, this gives you great options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First tume user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never new it cookd be so cost efficient and all the good old school stations. Definitely worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of a cable box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well on extra tv. Can access the Spectrum app and get rid of an additional box. Glad we got it on sale too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected. No surprises. Habe several Rokus and every few years, we upgrade for the latest features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and provides enough entertainment without an antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming if you can get it on sale good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this Roku device. I like being able to stream my various subscriptions on my TV -- without using the Amazon device (I don't like their privacy policies). It is very reliable and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Stream

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this model to replace a Roku model that Peacock wasn't available on. A plus was it also improved the audio & video quality of 2008 TV, far superior to using the cable box. So impressed bought another for a friend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality streaming of whatever you watch on any platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having this. its making me want to give up cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roku for all the features and even the clarity of the images on my tv . Even my grandkids are amaze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku device. Much faster response than my old Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for cutting cable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great FREE TV again. The channels and movies are awesome. We use one of these at our Florida home too. This even controls the volume along with channels. Just add apps you might want, but try the FREE items first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the right apps, great range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Roku family, we have them on all of our TVs. Roku has all of the apps we need to stream our favorites. I am impressed with the range of this item, we use in the back yard and get a good signal.

    I would recommend this to a friend