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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 6,287 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    new roku 4k stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better remote, do not like the player as it has to be visible to remote on tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Gym TV. I also love the the voice control features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the apps. Better than smart TVs with the amount of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Economical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to be whatever but i have a few tvs that are not smart so i bought these to make them worthwhile as they are great tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this item to be just as advertised. I am amazed at how responsive it is compared to the first one i had. I would recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Express 4K

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Express 4K works excellent with my Flat screen TV. Amazing streaming speed and channel availability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. This is our third Roku and we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for cutting the cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my parents to cut the cord! they are great because you can get rid of cable finally and you dont have to worry about any hidden fees because you only use what ever app you want to stream from!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Handy little device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very handy little device for streaming movies and shows.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It is fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine with this unit. It just does not work with some TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Present

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and he absolutely loves it. User interface is great and easy to use. There’s just so many Roku Channels to watch and love how the remote connects to the TV directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU A MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Ive had RoKu before and purchased mine years ago from Best Buy. I needed another one for my room and bought one a month or so ago and love it. The one i bought years ago is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a Fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Roku on other TV's and enjoyed it, so when a Fire Stick started to flake out we replaced with this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device and service. Everything in one place, lots of program Availability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Big TV 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to attach instructions good easy operation no hidden fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packs a Punch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an the Roku ultra and between that and this I can’t tell the difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROKU TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas. I’m still learning how to use it. I have great wifi signal, yet this buffers a lot! I was trying to watch The old Mary Tyler Moore show the other day and all I could see was from the neck up of the characters. When they sat down I was looking at the tops of their heads. When I changed the channel everything was back centered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice prodiuct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a wonderful product, however, I had to return it. Due to my own lack of electronic proficiency I couldn't install it onto my old LCD flat screen. It is not 4K or wifi which is why I bought this item, not knowing if I could utilize it on my own. I wish I could have done the installation. Now I know I need to buy a new Tv with all the streaming capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Roku sound bar it was fast and an easy set up. We put this on one of our tvs that lost it's cable connection stem so it lost it's ability to connect through coax cable cord. Roku gave us back our abilty to enjoy this 4k tv without having to purchase another one. Enjoy and remember never loose faith when things go wrong, there is always another way. Thanks Best Buy. Valuable customer cbglorified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s the best streaming device on the market. This is my second Roku, and it still delivers the quality one would hope for.

    I would recommend this to a friend