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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 6,287 reviews
  • Rated 5 out of 5 stars

    Roku to the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as possible fix for Hulu app kicking me offline with Firestick with new AT&T Fiber.Works better with my AT&T fiber than Firestick. Not sure why, but it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Do not buy the fire stick by Amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you press the volume button once some times it does not stop and goes either to the highest volume or to the lowest without stopping. But it is a thousand times better than the fire stick by Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 fire sticks. Don’t like them. I purchased the Roku twice to replace the fire stick. I love Roku .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like a lot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but sometimes missed some channels that I can find on apple tv. so I have a Roku , an apple tv and a Firetv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get rid of the monthly cable rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not too bad. Had it hooked up for about a month. A couple times it loses the HDMI signal and I need to unplug cable and plug back in, but that's the only problem so far. Bought this to get rid of my monthly cable digital box on an extra TV. Now I watch it through the Xfin*** app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installers were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item i bought to stream. Best buy assistant was great. Alexis Sosa was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my daughter for her birthday present. Her husband connected it to a TV in their workout room. They watch it daily and all are happy. I am looking forward to buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Jamebone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far quality pictures,clear picture.I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Excellent who was very helpful and answered all my guests

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is very stable and doesnt crash much. The units are easy to use along with great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RUKU Express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of RUKUs this by far the best it works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than smart TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless navigation, no lag. Solves slow loading smart TV and it's more user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little tedious to set up and connect. Instruction's by the makers should be more simple for adults over 60 or can you emploee's should quite us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device for my 5 year old Sony TV. Good wifi performance and a plethora of apps to choose from. Also accepts ethernet via an external SMAYS device (see Youtube for details).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and and remote is good size for even children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU An Excellent Streaming Alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs exactly as advertised and renders excellent images and program options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good ,........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during Black Friday because I've owned several Rokus before. Ended up returning after I saw a great deal on a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added another Roku to the house. Already have 3 Roku devices and this works well.

    I would recommend this to a friend