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Customer Ratings & Reviews

$44.99
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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 6,287 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    new york, new york

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as i new it would. will purchase more for gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    instead of a new remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this because my remote broke on the last one. I wish there was a cheaper way to simply replace the remote.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Oh no! We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase. S/o loves it and so do I. I’ve had no issues with it. It’s way better than the original Roku. Would definitely recommend if you’re looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a charm!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plenty of Apps to choose from! Awesome 4k picture! Love the volume feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement for an older Roku. Plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars but I was trying to get into my Roku account to unsubscribe from a channel (as the instructions said) but it never gave me the option. I guess I will just let the monthly charge run out instead. Other than that, I like it a lot. I like that this roku has a microphone on it for easier surfing.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for reaching out. We're thrilled to hear that you're enjoying your new player overall!

      Regarding your account and subscriptions this can be edited from either the device or from the web.
      For more information or detailed steps, visit our helpful FAQ article at https://support.roku.com/article/208756478.

      To connect with a billing specialist, you'll want to visit us online at support.roku.com/contactus. Select the option that reads, "Questions about my account or billing" to get started. They’ll be able to assist you directly!

      Best regards,
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Roku as it works the best for streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better model than the previous one,excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use it soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the chance to due it yet, as I bought it for my bedroom at my daughters apartment, but I’ve heard good things and that’s why I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the way to go for good movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying it and using all its features. So far dont have any downside that i can think of. Would recommend to friends. Let's get it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and update on these Roku's.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these newly update 2021 Roku ultras to replace my old Roku units in 3 different rooms. They helped the reception and signal strength in all 3 rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frugal Streaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is an inexpensive way to add streaming services without the need for big upgrades or a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku over Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Roku over the Fire Stick. I've owned two Fire Sticks and they both started malfunctioning after about a year. I had one Roku for 2 years and it worked with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great , Simple Setup and The 4K streaming is amazing, I bought a Sony 4k and needed the Roku for the Spectrum app that is not downloaded on Sony TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative to cable/DTV without having to pay for a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku: A love story

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku! It's a new way to view television, and still getting used to the features but so far, the programming is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I returned a Roku and took home a antenna for my digital converter. The salesman told me if the Roku did'nt work return it. The antenna works fine, good job Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku - a good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Good value. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku replaces older one. This one works great as the old one didnt get some apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the roku we have one on each tv and i have one at work too

    I would recommend this to a friend