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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,287 reviews
  • Rated 5 out of 5 stars

    Roku 4k

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Roku. I have a smart TV and New apps aren't available for me, so I got a Roku 4k. this is what you need if you have a 4k tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first cut the cord I used an Amazon fire stick. I decided to up grade & chose to go with a Roku. I like the layout of the Roku & the processing speed seems to be faster than the fire stick. After using the 2 products I would chose the Roku over the fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great 4k streaming device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a lowcost way to stream Comcast on our TV and this Roku does exactly that. Content looks great and theres plenty of apps to chose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku problem areas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Roku with the exception of the volume button being in the wrong area and the buttons have a tendency to stick making it hard to change channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary Brown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy on Skibo to buy a Roku device. talked to a employee and got the advice I needed to make a good decision. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dante that delivered our new Samsung tv hooked it up and explained everything about using it plus our free channels. We’re getting one for all TVs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roku device works on both HD and UHD TV's. Makes a TV a smart device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! The first one I got, did not work, so I went back to the store, and voilà! No problem to change it for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought multiple Rokus and this model has worked as advertised and intended. There are times I find it sluggish, usually when first turning it on/off, but otherwise it seems to be effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I like the AirPlay option as it allows me to cast from my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a roku, but the sound button will not work with receivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express 4V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggest everyone consider implementing Roku. This can save costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace Spectrum Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the only way to get a TV on the Spectrum network without renting a box for $13.00 per month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KarenR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a timely manner and was ease in installing. Will order again from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is the Voice remote is basically useless. Always thinking and I've yet been successful at getting it to put on channel being asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spectrum Box replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, purchased to just to use the Spectrum app so I wouldn't have to rent a box for $ 8.00 per month, It pays for itself in 4 months. Sometimes if I set the TV to turn off with a timer the next day the picture size is not correct, fixed by rebooting the TV and Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, it has all the applications, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large selection of networks & shows to watch. Compatible with our cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found it to be a little difficult to set up, but did get it done eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice arrangement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model with volume and mute moved to the side is the most convenient arrangement of controls in the versions I've owned. The only negative is the direct to streaming app buttons are dated, poor choices and we never use any them.

    I would recommend this to a friend