Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10735558
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Satisfied Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Easy to install. Turned my tv into a smart tv. I love it!! I recommend purchasing before spending money on new tv. I installed it myself.
I would recommend this to a friend - Pros mentioned:Remote control
Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to get free TV with Roku. Setting it up was easy. Many streaming services are available for free. The voice remote is a good feature.
I would recommend this to a friend Good for some streaming services, but not all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think Roku is a 5 star product until they get their problems worked out with YouTube. There's a way to get to YouTubeTV, but it's cludgy and silly, and if they remove YouTube from Roku entirely, then that work around won't be available to new users. Do lots of reading before deciding on your streaming device. Having said all that, the product itself gets 5 stars. I really like the design of the remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for letting us know that you love the device, and the remote design, too!
Our channel partner team is always on the lookout to improve our products based on our customer's feedback. We appreciate the review and we'll be sure to pass it along.
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Nice upgrade for older Roku device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that works well on older full hd tv. Also I'm retiring my Spectrum cable box as the app works great on Roku.
I would recommend this to a friendReally Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except that it can overheat streaming 4K content. Got a couple of little fans to blow on it and it has been fine ever since.
I would recommend this to a friendRoku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a Roku....need to see if i can get the sound controls to work with my soundbar....if i cant then might not be worth the extra money.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks writing in. We're always here to help!
Your Roku Voice Remote Pro is designed to control volume and power for your TV. It cannot directly control other devices connected to your TV, such as an audio/video receiver (AVR) or soundbar.
However, your TV may be able to issue volume commands to your AVR or soundbar using a technology called HDMI CEC. In these cases, your new remote can indirectly control volume for your AVR or soundbar. For this to work, all your devices must be connected via HDMI, and all devices must support HDMI CEC and have this feature enabled.
We offer direct instructions on how to enable HDMI CEC at the bottom of this helpful FAQ page: https://support.roku.com/article/360034303013.
Happy Streaming!
Roku Customer Advocate
Requires HDCP 2.2 or HDMI 2.0 port to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I bought this for does not support it so I have to return it unfortunately. Make sure you have the correct port before you purchase. I love roku and have 2 roku TVs just don’t want to replace my old bedroom Smart TV yet. I will always recommend roku because it’s simple, inexpensive and does what it’s Exocet to do.
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku is great! I purchased this for 1 of my spare bedrooms, & turned in my cable box. Wish I had done it sooner!
I would recommend this to a friendconfusion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a confusing device to operate. I have to reset my preference's each time I turn it on
No, I would not recommend this to a friendnot all alike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little confusing getting started with no help from Roku
I would recommend this to a friendok so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am liking it. I am still getting use to streaming our TV.
I would recommend this to a friendRoku TV Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Express 4K allows easy control of your TV streaming channels and change to Netflix or other programs like Disney+
I would recommend this to a friend- Cons mentioned:Connectivity
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give it a low rating because it would not work with an Infinity router. It does not have the capability of connecting automatically with a button push on the router, like the Fire Stick does. The on line help instructions all said to restart the Roku and restart the router. That did nothing for the issue. The on line chat wanted to charge a dollar and required registering with a credit card. I was able to connect to my phone as a hotspot to update the softwire, but that did not help I was able to get a Fire Stick connected and set up. I am returning the Roku. Despite what I read about the Roku on line, it does require a free membership to use. In most cases, it will probably work for most users. I can not fairly rate the value or quality.
I would recommend this to a friend It just works. Good streaming device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Good streaming device for people who don't need any additional fancy functionalities. It just works.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newer generation has better remote to device reception and a good 4k picture.
I would recommend this to a friendKims tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice device to watch charter in bedroom. Price was 10 dollars lower at Walmart. Just saved time to buy it with the tv.
I would recommend this to a friend- Pros mentioned:Overall performance
Great add to the home entertainment.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Roku, great price for the streaming device. Solved the problem of additional TV, without the need for an additional cable box.
I would recommend this to a friend Don’t buy-Unless you like frustration-HDCP errors
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit constantly delivers HDCP error messages with YouTubeTV. I’ve tried all the crazy suggestions listed on Roku’s site. This is thing is a piece of crap. Probably have at least 6 other Roku NON-4K units between 2 residences and none of them have this issue. And I’m NOT even using it with a 4K TV. STAY AWAY - DO NOT WASTE YOUR MONEY!!
No, I would not recommend this to a friendX
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer a more advanced one with volume control and usb port
I would recommend this to a friendNet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for the conventional travel and was what is the assuming on the go and a little of ease device!
I would recommend this to a friend