Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10735558
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
Remote distress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy this new one because we lost the remote to our other one and we could not just buy a new remote and reprogram it to match the existing roku we already had. I think it stinks that we had to buy a whole new one.
No, I would not recommend this to a friend- Pros mentioned:Streaming
Hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It good for streaming. I have had a few issues with some sites though.
I would recommend this to a friend Chad 73
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other 3 have worked perfectly but this one has failed.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chad, we’re sorry to hear about this and we’d like to help. Please contact Walmart directly or take it back to your local location and request an exchange. We hope you can get back up and streaming soon! Elmer, Roku Customer Advocate
Title to what
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a CNN little slow to react but worth the wait.
I would recommend this to a friendPerfect to save money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for my air bnb to save money on having cable everywhere. Definitely something everyone should consider.
I would recommend this to a friendRoku purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku has been such a blessing since got rid of cable.
I would recommend this to a friendmislead by chat agent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the best buy agent that I would be able to use a keyboard and download my own browser in this unit. and it's NOT possible so I am disappointed. bare minimum it streams and I'm not paying Xfinity. the rubber is already tearing on the directional key pad
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for taking a moment to share. We're sorry to hear that it didn't work out, and we appreciate your feedback. In the meantime, we will be sure to pass this along to the product team for future consideration. Also, if you would like to share your order experience, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. If there is anything we can assist you with down the road, please don't hesitate to reach out at support.roku.com/contactus.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what expect but it will do for the use I have
I would recommend this to a friendDecent Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright. I like its convenience, and interactive features.
I would recommend this to a friendSatisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine with our older smart tv connected easily
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first month it worked perfectly for me but the quality of the device is very poor because right now the forward button practically no longer works and I don't remember that I have had it for more than three months.
No, I would not recommend this to a friendWorks well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great except sometimes the resolution is off and I must turn my TV off and back on to reset.
I would recommend this to a friendOld Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a Roku, so I can watch HBO max on an non smart Tv
I would recommend this to a friendWorth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. A bit of a lag getting the guide sometimes, but I think that's on Spectrum and not on Roku's end.
I would recommend this to a friendnot qab,le to connect to NESN live TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if it is the ROKU, the internet,NESN, or the TV, but we're having trouble getting NESN Live TV to turn on using this ROKU. If we log out and then log back in to our NESN account, eventually we get in. But I would think that the ROKU would recognize our account and we would not have to log out and then in again
I would recommend this to a friend- Pros mentioned:Overall performance
ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is great but stick was over heating.......
I would recommend this to a friend Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Remote is a little on the small side... but have not had issues yet.
I would recommend this to a friendRoku Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product should be approved to used a number keyboard
I would recommend this to a friend- Pros mentioned:Overall performance
GET YOU ONE OF THESE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. ❤️ her firestickwasnt working and i said lets try something new. She hasnt come out of her room.
I would recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good I think it’s better than cable, I think more varieties should be
No, I would not recommend this to a friend