Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10735558
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup for a person over 60,thank you Roku .
I would recommend this to a friendGreat for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, great for streaming. The remote could be better with no controls on the side.
I would recommend this to a friend- Pros mentioned:Remote control
not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also own a firestick, 2 Nvidia Shields and 2 Xi boxes, i rank this at the bottom just below firestick, you get what you pay for. One positive is the remote.
No, I would not recommend this to a friend Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because my tv was not a smart tv so it work well
I would recommend this to a friendSo-So
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to navigate. Mute button and volume controls in a bad location.
I would recommend this to a friendNice streaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Many channels to choose from. Device start up time can be a little faster.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning 4k visuals but the remote kind of sucks. Compared to apple tv 4k price its a great value
I would recommend this to a friendCool tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is everything I wanted and more if you need this product get it now I recommended
I would recommend this to a friendnew roku review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote doesn't work as well as the one we purchased last year. Don't care for the eye to be showing under the screen..
No, I would not recommend this to a friendRemote receiver mounted on TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku stick needs to mounted on TV and in line of sight in order to receive the remote signal, that is the only disadvantage to this model. The previous older model that I had worked from behind the TV where plugged directly into the HDMI input
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it for a tv in bedroom that doesn't have cable in it.
I would recommend this to a friendGreat change from cable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple to replace cable. Saved us a ton making the change. We dont watch that much tv.
I would recommend this to a friendroku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product fits well on the kitchen counter, allowing me to eat and stream media
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Wish it had a previous channel function
I would recommend this to a friendNot working as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the tv comtrols and also i cant het ot tonworknwoth my tv.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for choosing our products. Some devices have a Simple Remote that lacks TV controls (Power and Volume), so you’ll need to use your TV remote for those functions. Currently, the only new Roku device available is the HD Roku Express and non-plus(+) models typically include a Simple Remote. We recommend the Roku Voice Remote for controlling your TV's power and volume with the Roku remote. You can compare remote features here: https://www.roku.com/products/accessories/compare. For any questions or assistance, please visit our website at https://support.roku.com/contactus. Thank you! Bernie, Roku Customer Advocate
- Pros mentioned:Overall performance
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this order because it was delivered to the store instead of my home. The one I purchased on Amazon for a lower price works great.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Lynne, we’re sorry about your disappointing Walmart delivery experience. This feedback is essential to our team in partnership with our retailers, and we appreciate you sharing. We look forward to hearing about your experience with our product once you have it at home.
Thank you for taking the time to share your thoughts, and Happy Streaming!
Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku connects easy and I use it to stream for my cable provider so I don’t need to rent a cable box.
I would recommend this to a friend Good, but not good enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of the Roku Express 4K+ to replace two of my older 2017 Streaming Stick 4K+. The problem I was having was with playing 4K content from any source including my Plex server. Even though they are 4K devices, 4K content would buffer for long periods of time and the ones that did load would error out after a few minutes of playing. I was hopeful that the updated device would be able to better encode the 4K content since it should have some updated specs, but unfortunately it still has the same problem. Over all if you just need a basic device, it’ll do the job, but just because it’s 4K doesn’t mean it will handle 4K content well. If you need an actual device that handles 4K content well and just works, buy an Apple TV, remember you get what you pay for.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Maximus, thanks for sharing your feedback with us. Streaming 4K content requires a strong wireless connection. Based on your description of the same issue on both the Streaming Stick+ and the Roku Express 4K+, it sounds like this could be the culprit.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some our more helpful connection tips and resolutions: https://support.roku.com/article/213122277.
Other devices accessing your network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
We recommend connecting to a 5GHz wireless network for improved network strength, if you haven't already. Alternatively, it may also help to manually change the wireless channel. (You can find more details about how to executive this linked in the FAQ article above).
We hope this helps!
Roku Customer Advocate
Volume button could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume button is hit and Miss which is irritating
I would recommend this to a friend- Pros mentioned:Ease of use
Roku platform and products are rock solid!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku platform and products are rock solid, very intuitive. Remotes are slick and easy to use. Love them.
I would recommend this to a friend