Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10735558
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
Runs Hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Hot! It's a small box, and has two connection ports. One is an HDMI the other is for power. HDMI is a connection used in most, well, all modern TVs. If you take a look at the photos, you will see how well I described the outer surface of the product. Happy overall.
I would recommend this to a friendIt’s the go to streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic streaming device. I like this one over other streaming devices.
I would recommend this to a friend- Pros mentioned:Remote control
Great unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive menus, voice options works well. For the money this unit is hard to beat for most people.
I would recommend this to a friend Chad 73
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other 3 have worked perfectly but this one has failed.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chad, we’re sorry to hear about this and we’d like to help. Please contact Walmart directly or take it back to your local location and request an exchange. We hope you can get back up and streaming soon! Elmer, Roku Customer Advocate
- Cons mentioned:Compatibility
Doesn't pair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku and have many TVs connected. This one didn't pair and reviewing multiple blogs this particular model has this issue. It will be returned. Also, still as Rdio as separate button but this is no longer available. Prefer a backlight too.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. All I had to do was sign in and everything app I had on my old one was downloaded.
I would recommend this to a friend mislead by chat agent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the best buy agent that I would be able to use a keyboard and download my own browser in this unit. and it's NOT possible so I am disappointed. bare minimum it streams and I'm not paying Xfinity. the rubber is already tearing on the directional key pad
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for taking a moment to share. We're sorry to hear that it didn't work out, and we appreciate your feedback. In the meantime, we will be sure to pass this along to the product team for future consideration. Also, if you would like to share your order experience, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. If there is anything we can assist you with down the road, please don't hesitate to reach out at support.roku.com/contactus.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Good for TV, not compatible with computer monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with computer monitor. Adds streaming to HDMI enabled televisions.
No, I would not recommend this to a friendWorks but set up is a hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it was a pain to go through all the steps to set it up.
I would recommend this to a friendOuch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my ROKU stick but it does not recognize my isp
I would recommend this to a friendI don’t know what went wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a variety of Roku devices but this one doesn’t like to stay connected to my WiFi. Weird because the same model in the other room is no issues (and is further away from router)
I would recommend this to a friendRoku express
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues getting it registered but after several tries it finally worked.
I would recommend this to a friend- Pros mentioned:Ease of use
Present
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family and I love these got one as a present for a parent cause there firestick isnt like a roku
I would recommend this to a friend - Pros mentioned:Ease of use
+Roku
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleaaed with Roku and all the viewing options it provides. It is easy to set up and use.
I would recommend this to a friend Ruku media streaming player stick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works ok, but it is not as I expected, but it is ok
I would recommend this to a friendGreat for Airplay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use. I use it for Airplay and Netflix
I would recommend this to a friendShould be much better in this day of streaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give this more than average rating, with ROKU being one of the earliest entries to streaming. I can't believe they still do not have the selection for "HDMI Input" mastered for all of their devices and remotes. The Google Chromecast Remote allows me to change HDMI input, with the better menu interface.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pass this along to the product team.
Happy Streaming!
Roku Customer Advocate
Roku sound glitch!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying it. All the different options and streaming channels. But there is one glitch. The sound mutes for a few seconds, several times while watching anything. I would have given a 5 star if it weren't for that.
I would recommend this to a friendWorth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works OK, looks like you have to subscribe to every thing.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave up the expensive cost of cable and I am 100% happy with these. Best investment ever.
I would recommend this to a friend