Customer Ratings & Reviews
- Model:
- 3941R2
- SKU:
- 10735558
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Death to Doom Scrolling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son, to keep him from disconnecting the main one from the living room tv. He loves it because it cuts down on the doom scrolling- you tell it what to look for.
I would recommend this to a friend Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad you sold me stuff i didnt need i told you no internet thankfully your installer took the xtra things back bad customer service, shame on you best buy
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Catherine, thanks for sharing. We understand how you feel. If you would like to share your experience with the store, you can contact their team here: https://corporate.walmart.com/about/contact. They will surely value your feedback. Thanks for choosing Roku and Happy Streaming! Elmer, Roku Customer Advocate
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. For price only wish it had ethernet connection
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for your review. We're glad to hear that you're enjoying the new player!
For those who prefer a wired connection, ethernet is supported via an adapter which is sold separately. Learn more about supported adapters here: https://support.roku.com/article/360058027813
We appreciate the feedback and we'll be sure to pass it along to our product team.
Happy Streaming!
Roku Customer Advocate
Rocku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Have not had it for over a month so time will tell.
No, I would not recommend this to a friendRoku, Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Roku! I purchased 2 so that i and my grandson could watch some clean wholesome family movies.
I would recommend this to a friendRoku Express 4K+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Express 4K + Streaming Device with Voice Remote, TV Controls and Premium HDMI Cable is amazing!
I would recommend this to a friendRoku for the win
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Roku! The streaming device is great to have especially if your hdmi port is in the back of your tv.
I would recommend this to a friendRemote issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control has issus working,i replaced the batteries and it didn't help
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Steven. Help is here! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote by pressing and holding the pairing button at the back of your remote for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and re-pair your voice remote to your streaming device. For detailed instructions, refer to this link: https://support.roku.com/article/21303049528855. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: How to use the Roku mobile app. If the issue persists, please get in touch with us directly at https://support.roku.com/contactus. Your feedback is important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
Roku fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been a fan of Roku for ease and content but this one has the added bonus of an on/off tv button
I would recommend this to a friendGreat device. I am happy with it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device. It was relatively easy to install since our ISP is not a well known company.
I would recommend this to a friendRoku needs number pad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No numbers on remote to change from 20 to 800. Have to hold down arrow for ever. You can then add to favorite for a short cut but still time consuming each time.
No, I would not recommend this to a friendGreat inexpensive device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, and this newer model can actually control my TV, so I don't have to use separate remotes!
I would recommend this to a friendTV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised though additional characters are being requested I have nothing more to say.
I would recommend this to a friendLook Elsewhere for a 4K Streamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K versions has issue identifying resolution and HDCP is broken. Several apps would have audio but black screen during playback. I tried two of them and both had the same issues. The 1080p version works fine.
No, I would not recommend this to a friendRemote & Product Support Poor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control started working properly but after about 3 months the buttons became unresponsive. Roku itself is fine but the remote is not good. I went to the Roku webpage to see about support and this product does not qualify for support. There is no way to message Roku for help. Only option is to pay $20+ for a replacement remote. Not acceptable after only having the device 3 months.
No, I would not recommend this to a friendgood value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good system of free tv. and with this you can save money without renting cable equipment
I would recommend this to a friendRoku remote is B+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but it needs to be sturdier to withstand sustainable impact when it drops.
I would recommend this to a friendRoku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Quick setup and started watching right away. Easy to find in store
I would recommend this to a friendGreat streaming device.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roku. Decided to buy one as a gift to a coworker this Christmas season.
I would recommend this to a friendRoku Savings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lot less expensive using Roku then using satellite or your cable provider
I would recommend this to a friend