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Customer Ratings & Reviews

Your price for this item is $44.99

Customer reviews

Rating 4.7 out of 5 stars with 6275 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,275 reviews
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quit working within a month. I have to reboot every time I want to use and sometimes that doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reset every one every time turned on. Would not recommend. Bought Firesticks all work with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prefer the Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really like this type of Roku device so I returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not love it! Too hard to find local channels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT DIDN'T WORK FOR ME. IT WOULDN'T SEND MY E-MAIL ADDRESS, SO I COULD GET IT TO WORK.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Preston, this doesn't sound quite right and we'd like to help, if you still have the device.

      Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work correctly, had to return. Would not turn on properly.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Ben, thanks for taking a moment to share. We're sorry to hear that the product did not work out for you. If there is anything that can assist you with down the road, please don't hesitate to reach out, or visit our helpful suite of FAQ articles at go.roku.com/support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Who would charge for this problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three different goods including it,but it was missing,the rest two arrived

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Kevin, we're always here to help if you're experiencing issues with your new player.

      Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.

      Thank you!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interferred with existing AV system remote control (Sony TV, Denon Receiver)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OhOh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatly it didnt let me get the channel that i wanted.Had to return.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks for your feedback though we're sorry to hear that the player did not work out for you.

      If you give a Roku player another chance in the future, be sure to use our Channel Store Checker tool! It's available online to see exactly what channels are offered and available in your region: https://channelstore.roku.com/browse.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. It would not work. Very disappointing, sorry.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks for taking a moment to share, though we're sorry to hear that the player did not work out for you.

      If there is anything that can assist you with down the road, please don't hesitate to reach out, or visit our helpful suite of FAQ articles at support.roku.com.

      We appreciate the comments and will be sure to pass this along to the product team.
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Phan Pham

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control isn’t working and I would like to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Roku 4k model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced earlier version of Roku. This updated model performs very well. It is faster by far, has on/off and volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Roku Streaming Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest Roku player I have purchased over the years and I have had several. Also have Roku sticks for my smart TV's. This particular Roku was purchased for a child's bedroom. Any product from Roku is great and I have never had any problems with them. This is the only streaming device I will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Roku Express 4K+ Works Great on My Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a smart TV from Best Buy, In order to download certain apps for streaming I needed to add Roku to the TV. I purchased the Roku Express 4K+ and it’s great. It is easy to install and it is easy to use. And the price is reasonable at around $30. If you need to add Roku to your TV I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, affordable, reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    ROKUEXPRESS4K+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Voice commands make things very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Lowest price for best streaming device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this today at BB for $29.99. If you haven't cut the cord by now, this is a total game-changer; great picture, great remote. I have no idea why anyone buys a Firestick. I was all set to change over to Verizon until they told me their wifi is NOT Roku compatible. I have 4 other Rokus in my house. Thanks, BB. Lots of NFL football coming up. Your TV will love you for it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as an upgrade from our Roku 2. This one is faster, the remote can reach it without having to have it pointed exactly right, and it's a sleeker design. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku 4K+ better than Amazon firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with lag and picture using the firestick to access Paramount+. I swapped it with a Roku I had connected to another set at home, and the problem was solved! The picture quality is excellent, with no buffering. I just bought a second one to access Spectrum and allow me to save $15 for no cable box!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Happy with Roku!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture quality. This replaced a stick type Roku that always overheated. Have the same type Roku in the garage, older model, and have never had a problem. Very happy with this type.

    I would recommend this to a friend