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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6287 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,287 reviews
  • Rated 4 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface is easy to read and maneuver. Takes minutes to set up. Happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    DEcent Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally easy to set up and use but cord is way too short

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to cut the cable. I am gad I did. It gives me a lot more flexibility. Had to get accustomed to it after having cable for soo many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product so we can save up money in paying high cable bills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what happened to Roku, but it restarts all the time. My old one was 12 years old and I figured that’s why it started doing that. When I upgraded to a new one and it’s shutting down in the middle of streaming and there are no power outages, it says I have a strong signal, my apt is 630 sqft, the modem is 10 ft away and everything else is working fine, it leads me to believe that the internet isn’t the issue but the Roku box. Quite disappointing, especially since the other didn’t have this issue until it was 12 years old!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to work. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Needed a ROKU devise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a ROKU devise to watch the Weird Al docu-movie. Right device at the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SPEND THE EXTRA FOR THE WITH TV CONTROLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much nicer than the ones that do not control the TV. This version is only a few dollars more and makes it so you do not need the TV remote as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product …….,………………………………………………………………………………,.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO MORE PAYING FOR CABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roku! You are able to download other streaming apps which makes it so convenient! I cancelled my cable because everything I watch is on the Roku! Such a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - always great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spinning wheel with this and the previous one. Seems to be a provider problem with HULU and DTV stream. Thought it was the old 4k roku - it wasn’t. I have r-gigs at the unit and it drops unither provider as a “failed to receive signal” at random times. Pain in the Azul.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was useless. I brought it home, hooked it up, and the first thing was a continuous error screen telling me the HDMI cable was not sufficient. It was the HDMI cable that came in the box. So I gave it a new HDMI cable. The next error message was “the tv didn’t have enough power to run the unit.” It wasn’t connected to the tv. It was connected to the wall plug with the usb and usb plug that came in the box. Everywhere I plugged it in, the same message came up. Nothing had enough power to run it - it was the usb that came with the unit. Yet, it was powered on with the useless HDMI cable but programming couldn’t be watched. Bottom line, useless. We hooked up the old Roku and used the new remote. We could not use the new unit, the included HDMI cable, or the usb power source.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Patches, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku Express 4K+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to start cutting the cord from cable for the extra TV's in my house. These replaced those boxes and we can still stream the cable through the streaming app, plus we get extra channels through Roku. The only suggestion I would make is to upgrade to the voice TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is excellent buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of shows, documentaries, and movies among many channels. You can get alot free with Roku. The interface and home pages are excellent. We use it constantly if watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick upgrade for a "dumb" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good streaming device, adding access to multiple streaming apps from a "dumb" TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku is eezy-peezy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously easy to set up. I lost my remote, so I needed to buy the entire unit. Now I have a spare!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes the remote turns on the TV, but not the Roku box. When this happens I have to unplug & replug the box and then it works fine.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Carla, thank you for your feedback and for sharing your thoughts. What version of the OS is your device running? If you turn the TV off while the Roku is streaming, the Roku does not automatically stop. The streaming content can turn your TV back on (it's something that can happen via the CEC protocol). So, by always going to the home screen, you stop any streaming, and the Roku won't send a signal to the TV to power back on. You can also try to update the software by going to Settings > System > Software update. If the issue persists, please visit us online at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    okuDuku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to set up. Got it so I can watch British TV on Acorn. Has worked well and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv without cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be able to watch certain channels without paying for cable so the roku is a great option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Roku, don't like their remotes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Roku, but I don't like the remotes. The buttons for several devices get stuck after a while. You'll need to constantly buy new devices, or figure out how to crack them open and clean the insides, which doesn't seem like something a customer should have to do. Make the remotes more durable please.

    I would recommend this to a friend