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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6275 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 6,275 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote control.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work once you get used to it we would prefer channel numbers instead of arrows though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Roku User

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy, Very nice selection of Free movies and TV shows to watch. As a long time Fire TV user, I was happy to see that the ads on the main screen was small compared to the fire TV which takes up quite a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better "Free Trial" for Fubo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, no problem whatsoever! The Bonus is... I got a "Free Month" of Fubo tv, as opposed to a 7 day free trial. Thanks, Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Best Buy is the Best”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my Roku on my TV’s, so glad I don’t have to pay a cable bill anymore. Best But has anything you want or need.. There store can’t be beat..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have several Rokus, so you know I like them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Rokus. This one replaced a 4-year-old Stick that had a malfunctioning remote control. This ended up being the same price as just a new remote. I'm very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku You!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Turns an old non "smart" TV into a smart TV. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Roku 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have never had a Roku of any kind. I was extremely impressed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku is good for you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. No problems yet. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku Express great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install and no issues with startup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product. gets the job done. the real perk is all the free trials that are included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a fathers day present for my father in law. Set one up in his bedroom and one in the living room. He is so excited to get his favorite sports channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a smart tv all on its own!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product if you don’t have a smart tv already!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but videos much better and faster with Roku Ultra

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Frank! We genuinely appreciate your feedback, and thank you for your support. We do not strive for this standard, and we apologize for any inconvenience. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. In the meantime, we will forward your comments to the product team for their consideration. Thanks! Elmer, Roku Customer Advocate roku

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality streaming of whatever you watch on any platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku device. Much faster response than my old Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and provides enough entertainment without an antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I was able to use this product on my older tv to access streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku for extra TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Roku. Found it easy to install and use. Have great channel access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Firestick! We bought this for an older television that wouldn't connect to our new internet service. Prior to purchasing this Roku, we were a diehard Fire Stick/Fire Cube family. Not anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement to an older model. It’s a solid performer — no muss, no fuss.

    I would recommend this to a friend