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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6275 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,275 reviews
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got used to it and it works fine. Sometimes it pauses like it is downloading again. I’ve had to unplug it to reset a few times which always fixes it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Do not buy the fire stick by Amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you press the volume button once some times it does not stop and goes either to the highest volume or to the lowest without stopping. But it is a thousand times better than the fire stick by Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the roku we have one on each tv and i have one at work too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku has it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works well & just what you need to save on buying a tv. You don’t need to buy a smart tv you just hook this up to you tv & you have a smart one for less money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to install apps. Kids can navigate it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product that does everything as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, sound on the remote lets you only have one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRODUCTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best prices and products always available!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku replaces older one. This one works great as the old one didnt get some apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LuvMyRoku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to instantly upgrade your older TV set to a smart TV. Easy installation. Pairs with your smartphone as well. Most of all, I like that it can download the Viki Rakuten app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My viewing style has changed since purchasing Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Haven’t heard any bad things about it so I guess it’s OK!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get rid of the monthly cable rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not too bad. Had it hooked up for about a month. A couple times it loses the HDMI signal and I need to unplug cable and plug back in, but that's the only problem so far. Bought this to get rid of my monthly cable digital box on an extra TV. Now I watch it through the Xfin*** app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku to the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as possible fix for Hulu app kicking me offline with Firestick with new AT&T Fiber.Works better with my AT&T fiber than Firestick. Not sure why, but it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for Streaming television.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Rocu is excellent great shows and many to pick from we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product of u don't have cable just Internet get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to older tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older tv that I don't want to upgrade. The tv would only download the Netflix app. With the Roku, I can download Netflix, Disney+, Apple TV, Prime and a whole lot of others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s tiny And works perfectly. replaced big box and. NO turning back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frugal Streaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is an inexpensive way to add streaming services without the need for big upgrades or a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during Black Friday because I've owned several Rokus before. Ended up returning after I saw a great deal on a smart TV.

    I would recommend this to a friend