Customer Ratings & Reviews
- Model:
- 3941R2
- |
- SKU:
- 6449512
Customer reviews
Rating 4.7 out of 5 stars with 6277 reviews
(6,277 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Roku Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product should be approved to used a number keyboard
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GET YOU ONE OF THESE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. ❤️ her firestickwasnt working and i said lets try something new. She hasnt come out of her room.
I would recommend this to a friend Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good I think it’s better than cable, I think more varieties should be
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, great for streaming. The remote could be better with no controls on the side.
I would recommend this to a friendRated 4 out of 5 stars
person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup for a person over 60,thank you Roku .
I would recommend this to a friend- Pros mentioned:Remote control
Rated 2 out of 5 stars
not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also own a firestick, 2 Nvidia Shields and 2 Xi boxes, i rank this at the bottom just below firestick, you get what you pay for. One positive is the remote.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Nice streaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Many channels to choose from. Device start up time can be a little faster.
I would recommend this to a friendRated 4 out of 5 stars
So-So
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to navigate. Mute button and volume controls in a bad location.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because my tv was not a smart tv so it work well
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning 4k visuals but the remote kind of sucks. Compared to apple tv 4k price its a great value
I would recommend this to a friendRated 4 out of 5 stars
Cool tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is everything I wanted and more if you need this product get it now I recommended
I would recommend this to a friendRated 3 out of 5 stars
new roku review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote doesn't work as well as the one we purchased last year. Don't care for the eye to be showing under the screen..
No, I would not recommend this to a friendRated 3 out of 5 stars
Remote receiver mounted on TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku stick needs to mounted on TV and in line of sight in order to receive the remote signal, that is the only disadvantage to this model. The previous older model that I had worked from behind the TV where plugged directly into the HDMI input
I would recommend this to a friendRated 4 out of 5 stars
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it for a tv in bedroom that doesn't have cable in it.
I would recommend this to a friendRated 4 out of 5 stars
Great change from cable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple to replace cable. Saved us a ton making the change. We dont watch that much tv.
I would recommend this to a friendRated 4 out of 5 stars
roku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product fits well on the kitchen counter, allowing me to eat and stream media
I would recommend this to a friendRated 4 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Wish it had a previous channel function
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku connects easy and I use it to stream for my cable provider so I don’t need to rent a cable box.
I would recommend this to a friend Rated 2 out of 5 stars
Good, but not good enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of the Roku Express 4K+ to replace two of my older 2017 Streaming Stick 4K+. The problem I was having was with playing 4K content from any source including my Plex server. Even though they are 4K devices, 4K content would buffer for long periods of time and the ones that did load would error out after a few minutes of playing. I was hopeful that the updated device would be able to better encode the 4K content since it should have some updated specs, but unfortunately it still has the same problem. Over all if you just need a basic device, it’ll do the job, but just because it’s 4K doesn’t mean it will handle 4K content well. If you need an actual device that handles 4K content well and just works, buy an Apple TV, remember you get what you pay for.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Maximus, thanks for sharing your feedback with us. Streaming 4K content requires a strong wireless connection. Based on your description of the same issue on both the Streaming Stick+ and the Roku Express 4K+, it sounds like this could be the culprit.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some our more helpful connection tips and resolutions: https://support.roku.com/article/213122277.
Other devices accessing your network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
We recommend connecting to a 5GHz wireless network for improved network strength, if you haven't already. Alternatively, it may also help to manually change the wireless channel. (You can find more details about how to executive this linked in the FAQ article above).
We hope this helps!
Roku Customer Advocate
Rated 3 out of 5 stars
Not working as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the tv comtrols and also i cant het ot tonworknwoth my tv.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for choosing our products. Some devices have a Simple Remote that lacks TV controls (Power and Volume), so you’ll need to use your TV remote for those functions. Currently, the only new Roku device available is the HD Roku Express and non-plus(+) models typically include a Simple Remote. We recommend the Roku Voice Remote for controlling your TV's power and volume with the Roku remote. You can compare remote features here: https://www.roku.com/products/accessories/compare. For any questions or assistance, please visit our website at https://support.roku.com/contactus. Thank you! Bernie, Roku Customer Advocate









